• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8879

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,296
Neutral
317
Negative
244

Instant Feedback

35,998 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,422)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user markusw70
2 reviews
0 helpful votes
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July 8th, 2024
Verified purchase

Very good experience. Fast delivery. Great product. Fits perfectly

Reason I chose this business:

Wide variety of products

Reason I chose this product:

Size and fit that I needed

Quality
Thumbnail of user rickl693
2 reviews
0 helpful votes
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July 7th, 2024
Verified purchase

Quick & Easy to use site. J&P cycles had the part I was looking for

Reason I chose this business:

Parts available

Reason I chose this product:

Battery & shifter peg

Quality
Thumbnail of user jamess9929
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Fast shipping great products awesome selection of quality parts

Quality
Thumbnail of user hollyw540
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Shipped quickly and received on time. Exactly what my husband wanted. Good quality.

Reason I chose this business:

Had what we wanted

Reason I chose this product:

My husband wanted it

Quality
Thumbnail of user janel898
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Hi, 👋 bought some tires for my scooter, the price was good and fast delivery. Thanks

Reason I chose this business:

Good price, trusted vendor.

Reason I chose this product:

Good tires at competitive prices.

Quality
Thumbnail of user randyj585
1 review
0 helpful votes
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July 8th, 2024
Verified purchase
• Updated review

Need yo list bolt sizes, ordering from pics doesn't work for replacing nuts and bolts.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Easy to use website
June 27th, 2024
Verified site experience
• Previous review
Thumbnail of user bend969
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Friendly knowledgeable staff, great looking well stocked store. Easy to get to plenty of motorcycle parking

Reason I chose this business:

They usually have the parts I need in stock. Orders are delivered quickly, no hassle shipping

Reason I chose this product:

Value and quality

Quality
Thumbnail of user michaels13004
1 review
0 helpful votes
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May 19th, 2024
Verified purchase
• Updated review

Bought the same exact bars (in chrome though) directly from KST a few years back at Biketoberfest in Daytona Beach. They were $225...wish I would have known then that J&P had them so much cheaper.
Love the bars- hands down the most comfortable bars I have ridden with. On my 3rd set- 2 on Road glides, and one on a Nightster.

Reason I chose this business:

Price was LOW.

Reason I chose this product:

Had them before and loved them.

Quality
Easy to find parts that fit
May 7th, 2024
Verified site experience
• Previous review

Easy to find parts that fit. Decent selection. Decent prices.

Reason I chose this product:

Chosen in the past and liked the product.

Thumbnail of user ronw1024
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

The service tech was the best and the merchandise was the best. Unfortunately, it was my mistake and my mistake only for ordering the wrong part. I would recommend that you just know what it is that you are buying.

Reason I chose this business:

Solid reputation!

Reason I chose this product:

I love the Metzler product. Unfortunately I didn't know I was ordering a white wall because I didn't pay attention to the information. My mistake!

Quality
Thumbnail of user scottn1190
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Great customer service. Seat looks great. Haven't installed it yet, as motor is in shop.

Reason I chose this business:

Previous purchased products from JP

Quality
Thumbnail of user jacobo317
1 review
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

Good work on all the thing so nice items fit perfectly. Except a couple items ago I had an issue.

Reason I chose this business:

Good company

Reason I chose this product:

Want that product necessary for my rebuild

Quality
Good work on all the thing so nice items fit perfectly
June 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good company

Reason I chose this product:


Want that product necessary for my rebuild

Excited to see products now thanks
January 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Happy with your great quality products!

Thumbnail of user dons1339
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

I have a Honda VTX 1800R. I entered the make and model of my motorcycle into the website, and these mirrors had been included in the results. I like the mirrors so I ordered them. Nowhere did it say that I needed additional mounting hardware for a metric motorcycle. When they arrived I could not install them because I did not have the included mounting hardware. Very disappointed. Now I have to purchase not only one set of mounting hardware but two sets and break them apart because the sets only have two bolts. The bolts are for a regular 10 mm right side and a Yamaha left side which is reverse threads. The mounting hardware doesn't come with three bolts. Very very disappointed.

Reason I chose this business:

Always been great

Reason I chose this product:

Need replacement

Service
Quality
Thumbnail of user bobd1219
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

J & P has hard to find parts for older bikes. My 1st spot to shop.

Quality
Thumbnail of user benjaminp584
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

It was what you would expect the parts came and were on time and as advertised

Quality
Thumbnail of user victorh508
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Placing my order was way to easy, delivered in a reasonable time and is a quality product.

Reason I chose this product:

Quality product

Thumbnail of user ronnies358
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Ordered a part that was specified to fit my vehicle. It did not. Refused to take a partial return, even though the items are separate packages and can be bought separately on the site.

Reason I chose this business:

It was a mistake. I will not be a returning customer

Reason I chose this product:

Needed a headlight

Service
Quality
Thumbnail of user howardb549
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Just stop the pop up crapp I could hardly shop on your website because of all the pop-ups ads

Reason I chose this business:

Just browsing looking for the covers

Reason I chose this product:

It looks just like the ones I have that are flaking

Quality
Thumbnail of user kevinv930
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Great products with good prices and you stand behind your products.

Got bad part and when I called you shipped another one quick.

Reason I chose this business:

It's where I go for Harley parts.

Service
Quality
Thumbnail of user roberth7444
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Easy to use as it should be. Would have been a lot easier if I didn't have to put in 50 characters seriously..

Reason I chose this business:

Bike parts...

Reason I chose this product:

Needed tires

Quality
Thumbnail of user diannes555
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

No problem with the order or delivery of the items that I ordered.

Quality
Thumbnail of user tomw1943
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Short a bracket called costmer service was tolled it would be shipped at no charge never got it gave up and ordered it from amazon

no follow up on promise

Service
Quality
Thumbnail of user patricke462
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Repeat customer. Why buy from the Chinese on Amazon? Quick, easy and great customer service. Website easily ensures fit and compatibility with my motorcycles. This is the third set of tires I've purchased and I'll use them again.

Reason I chose this business:

I've ordered in the past and haver seen you down at Daytona.

Reason I chose this product:

You were out of stock of the Pirelli tires so I chose this brand.

Quality
Thumbnail of user billyi169
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

A great item to get next will be the bag that fits it, looks good and fits perfectly

Reason I chose this business:

Harley does not offer this item

Reason I chose this product:

Fits my motorcycle without changing the seat

Service
Quality
Thumbnail of user antonioh260
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

Fast shipping, got some items the next day without paying anything extra. Items come well packaged and exactly what you expect. Will continue ordering everything possible from J&P.

Reason I chose this business:

Had good experiences in the past.

Reason I chose this product:

Wanted a different windshield, wanted that specific seat and the price was right.

Quality
Thumbnail of user donaldr1221
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

It was good. Got the really my quick. It was everything I thought it would be.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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