• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8880

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
245

Instant Feedback

35,998 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,423)

Rating

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Other

Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user christinap1012
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

The shirts and hoodie I purchased were sized well and did not shrink when washed. The hoodie was nice and thick and the shirts were every soft.

Reason I chose this business:

Had a gift card.

Reason I chose this product:

I didn't feel comfortable buying parts for my bike online so I went with shirts and a hoodie.

Quality
Thumbnail of user johng7557
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

All I can say about my experience with J&P Is that they over exceeded my expectations on the quality of parts? I ordered for my harley davison.

Reason I chose this business:

Like most people price was a factor. But I was ordering for my Harley, Davidson, so parts availability. What's the number one thing

Reason I chose this product:

Availabilities was the biggest factor

Quality
Thumbnail of user davidq804
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Everything went well. However why do you not also include certain government employees in your first responder criteria? You list military, police, fire and ems but you do not include road construction workers. We also are considered first responders. Any time there is natural or even terroristic disasters we are also required to respond. We do so much more than just repair roadways. We are the ones who salt, sand, plow and clear roads impacted by severe weather. We also clear roads and other things during unnatural disasters. Many times we react much faster than any company with trucks and equipment to remove or move structures in search of survivors from all types of disasters. Thank you

Reason I chose this business:

Convenient and customer service

Reason I chose this product:

Price and quality

Quality
Thumbnail of user beaup44
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The website is just like the competitors so no difference there. The prices and selection are almost the exact same as other sites. The HUGE difference is shipping! I won't order again through j&p for this reason. Their closest competitor can have the products at my door FOR FREE 1 week sooner than j&p and for the same price. As well, an accurate tracking system is in place for the competitors shipping company with up to date tracking information. Not with j&p unless you want to fork out more money.

Reason I chose this business:

Trying to see if the negative reviews I read were accurate. Sadly they were.

Reason I chose this product:

It appeared to be a good choice.

Quality
Thumbnail of user danieln1452
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I have been buying JP cycles for years and the service has never let me down

Quality
Thumbnail of user thomasc3732
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

The process to find what I needed was extremely easy and it didn't take long at all to receive my product.

Quality
Thumbnail of user marka3400
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Had No Problems with my Order from J&P Cycles. Over the Years I have been Doing Business with J&P Cycles I have Only had One Problem and That was My Fault (ordered wrong size Tire). And J&P took care of the problem right away.

Reason I chose this business:

Quality of Parts, Previous Good Experience, Great Prices.

Reason I chose this product:

Needed Air Filter. Previous Experience with Predict, Price.

Quality
Thumbnail of user randyw948
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Good. Easy to navigate. Order arrived on time and in good condition.

Reason I chose this business:

Used them before

Reason I chose this product:

Needed it. Good price

Quality
Thumbnail of user johns15754
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

J&P Cycles has always been awesome.
I had a great surprise Today, when I found out my order for a new set of grips was completely free. Thank you J&P Cycles

Reason I chose this business:

I have dealt with this Company for years. It is always perfect.

Reason I chose this product:

Just needed new grips

Quality
Thumbnail of user carolb3897
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Easy to find what I was looking for! With a good description of the pad. Shipping was very quick! Couldn't ask for more.

Reason I chose this business:

You had what I wanted

Reason I chose this product:

It’s what I was looking for and had good reviews

Thumbnail of user jime750
1 review
0 helpful votes
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June 21st, 2024
Verified purchase
• Updated review

Less Satisfied than usual. When I received mi Temperature Dipstick, when I tried it out, it didn't work.

Quality
Swell thanks
April 14th, 2024
Verified site experience
• Previous review
The best type company!
January 23rd, 2024
Verified site experience
• Previous review

The best type company! Don't ever change. Thanks

Reason I chose this business:

My default 👍🏼

Great team
November 29th, 2023
Verified site experience
• Previous review

Great team. Keep up the good work!

Reason I chose this business:

I’m an RPM member

Thumbnail of user ronb1405
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

I originally ordered new mirrors for my 2002 Valkyrie, but the threads were wrong. I was happy to find that there was an adapter. It arrived early and the mirrors look great

Quality
Thumbnail of user less217
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Needed a crash bar for VTX1300C 2006. Fast delivery, excellent quality, perfect fit as advertised. Priced right. Perfect.

Reason I chose this business:

Word of mouth. (Recommendation)

Reason I chose this product:

Sellers description.

Quality
Thumbnail of user keving2220
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Great service and fast shipping. Parts were as sold. Will use jp for all my parts

Quality
Thumbnail of user gayb82
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

I came on time and worked well. Solved my problem and got me back in the wind.

Reason I chose this business:

Past experience

Reason I chose this product:

Drag Specialties has always proved to be high quality

Quality
Thumbnail of user dennisk933
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

HELMET FITS AND LOOKS GREAT. USED IT RIGHT AWAY ON A 400 MILE RIDE. DID NOT NEED THE VISOR DURING THE RIDE THIS TIME

Reason I chose this business:

ONE OF MY MAIN CHOICES FOR MOTORCYCLE PRODUCTS

Reason I chose this product:

PRODUCT AND PRICE I WAS LOOKING FOR

Quality
Thumbnail of user scottp2047
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Was always afraid of high prices until I signed up. Sales and coupons is all I see and did I mention shipping!😃

Reason I chose this business:

A friend suggested them.

Reason I chose this product:

Out of need and wanting quality at a good price.

Quality
Thumbnail of user robertg5755
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

JPCycles is my go to. Havent let me down yet and the only thing better than their shipping is going to the store when im in Fla.

Quality
Thumbnail of user joeh2093
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Ordered four tires and the first two arrived four days later. The other two showed up two days later.

Reason I chose this business:

When I was younger, years ago, I used to order motorcycle parts from J&P Cycles. Thought I'd give it a shot again.

Reason I chose this product:

Looking for cheaper OEM tires for our training bikes.

Quality
Thumbnail of user vaughnm58
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Great product, Super fast shipping. Always great service for your company

Reason I chose this product:

Reviews and ratings

Quality
Thumbnail of user dennisa813
2 reviews
0 helpful votes
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May 9th, 2024
Verified purchase

Very easy to search parts and place order.
2022 Harley Heritage Classic 114
Cobra Neighbor Haters look great and sound awesome. Very satisfied with purchase and delivery. Remember you need to purchase gaskets from Harley.

Reason I chose this product:

Discount arrived in email

Quality
Thumbnail of user richards6682
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

The website was easy to navigate and I received the correct part pretty quickly,

Reason I chose this business:

Brake lever

Quality
Good website
June 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Brake lever

Thumbnail of user scottr2547
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Being able to trust the shop by bike specifically helps with the confidence and efficiency of the whole process. Keeping a long standing wish list does too. At one point about a year ago the list I had got wiped. Not sure how that happened but oh well. No biggie.

Reason I chose this business:

Because you guys are the best and I need stuff and things 😂

Thumbnail of user brianc4189
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

The Products were delivered on time in the original packaging.

Reps were knowledgable and helpful.

Reason I chose this business:

Price & availability.

Reason I chose this product:

Past experience with Lepera.

Service
Quality
Thumbnail of user jackr1325
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Called to get a return label two weeks ago still have not received one. Your return process sucks!

not what i would call great.

Reason I chose this business:

Never had a problem before.

Reason I chose this product:

Said part was exact fit.

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We are sorry your experience was not up to standards Please know that we take feedback very seriously we will be contacting you shortly so we can work to resolve the issue.

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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