• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8885

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,295
Neutral
318
Negative
245

Instant Feedback

36,010 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,428)

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user anthonys3460
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Easy to install...look great and are better than stock grips

Quality
Thumbnail of user keithw1382
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Jp cycle is always courteous whenever I ask for something. Nothing but class acts.

Quality
Thumbnail of user nealr105
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Fairly easy to find the parts I was looking for and reasonable prices.

Reason I chose this business:

Reputable company for many years

Reason I chose this product:

Needed for a replacement.

Quality
Thumbnail of user robertl5373
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Have every thing you need with fair prices always have had a good experience dealing with J&p cycles bought tires accessories and just about everything I've needed to keep bike in good shape hardly even stop at a dealership anymore they have just about whatever you need

Reason I chose this business:

Bought from them before and have always been happy

Reason I chose this product:

Word of mouth from a friend

Quality
Thumbnail of user sarae524
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Excellent products for your motorcycle needs! Prices are great and competitive! Very very fast shipping!

Reason I chose this business:

Competitive prices on great items

Reason I chose this product:

Best price around!

Quality
Thumbnail of user starrc18
3 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Customer service know their stuff. I was fairly certain of an answer but asked they guys anyway, and they confirmed what I thought. I am still learning my way around motorcycles and this was wonderful.

Service
Quality
Thumbnail of user robertw6482
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Loud, but not too loud. Just exactly what I needed for 2into2 headers with an upgraded M8 to 131ci.

Quality
Thumbnail of user nathant466
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Everything I've ordered from them has been at my door within days and products are great. When I decided I wanted to go a different route with my air cleaner, it was hassle free to send back the one I ordered. Awesome company

Reason I chose this business:

More options than most other sites and fast shipping.

Quality
Thumbnail of user donaldm2064
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Kimberly r and mike f on the chats were extremely helpful and great to communicate with.

Reason I chose this business:

Good reviews

Reason I chose this product:

Lost oil pressure, found worn tensioners and broken oil pump

Quality
Thumbnail of user rickeyw72
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Product was just as described. I got charged more in shipping than I did paying for the part. In the part weighed nothing so the shipping should not have been that high.

Reason I chose this business:

You guys have lots of great products in the actual price of the products is pretty decent. Shipping is out of hand though.

Reason I chose this product:

A quick solution to my hand grip problem until I can afford to get the ones I want for the bike.

Quality
Thumbnail of user williams7301
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

My helmet arrived nicely packaged and in great time!- Product looks and fits great-I will shop with J&P Cycles again.

Reason I chose this business:

Had product in stock in my size/ fair price!

Quality
Thumbnail of user bruceh1191
1 review
0 helpful votes
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April 27th, 2024
Verified purchase
• Updated review

Very reliable company to do business with. The only time I don't buy from J&P is when they don't have part needed. RPM is also a wise investment especially if you have numerous parts/accessories you're planning on purchasing, fast free shipping, easy returns, discount on products, earn points that save even more. And the staff is very helpful.

Had a return of a part that did not perform properly, it was no hassle getting a refund. This is integrity.

Reason I chose this business:

Been buying from J&P for years, always get quality parts and accessories friendly knowledgeable staff, fast shipping, easy returns.

Reason I chose this product:

Quality products, they fit my scoot and were in stock.

Service
Quality
Thanks for the assistance
February 28th, 2024
Verified site experience
• Previous review

Thanks for the assistance. Great place to do business!

Reason I chose this business:

Very satisfied with the service.

Reason I chose this product:

No power to motorcycle.

Returned order # 44028950 for refund.
February 14th, 2024
Verified purchase
• Previous review

Carborator did not work right, installed and took it off, including intake manifold, five times, it just would not work right.

Very helpful, sent return lable promptly. I've always had great experiences with knowledgeable and courteous staff. Recommend J&P to all my friends.

Reason I chose this business:

Friendly staff, very helpful, great products, (usually,) discounts and points back for RPM members.

Reason I chose this product:

For repair and spare.

Service
J&P will be my first choice for future purchases
February 13th, 2024
Verified site experience
• Previous review

J&P will be my first choice for future purchases. Great company!

Reason I chose this business:

They are a "stand up" company, they want our business and do everything they can to keep it!

Reason I chose this product:

Maintenence and spare part, (side stand spring,) to keep with tools.

Thumbnail of user sharonj1422
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Reasonable price compared to other online stores. My go to for items unavailable other places. I always find my size in stock

Reason I chose this business:

Inventory availability

Reason I chose this product:

Could not find size elsewhere

Quality
Thumbnail of user rickf632
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Almost have every part I need, even though I wish you had better descriptions for each part and maybe attach an instruction sheet, encourage your purchaser or your customers to write reviews Of each part and maybe submit pictures it would be very helpful

Reason I chose this business:

One stop shopping

Reason I chose this product:

Quality and looks

Quality
Thumbnail of user elliottb126
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Good, except delivery time was very slow. Fortunately I was in no hurry.

Reason I chose this business:

Friend recommendation

Reason I chose this product:

Angle I needed

Quality
Thumbnail of user davidy1267
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

I love the website, it precise & it gets you the right part! Quick shipment!

Reason I chose this business:

Price & easy access to the website.

Reason I chose this product:

Because of the price.

Quality
Thumbnail of user brucen397
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Quick and easy. Product was perfect fit and of good quality. Very pleased!

Reason I chose this product:

Need this particular product

Quality
Thumbnail of user geoffk51
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Everything was as it was supposed to be, get it when they said I would.

Quality
Thumbnail of user willye11
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Wide selection, price seems good!
I ordered on 2 occasions a replacement 4 1/2" ring for my passing light. I received a 6" headlight ring.
I reordered a pair of 4 1/2" ring and received 2 6" headlight rings.
Both were returned.
I'll buy again but I'll call my order in to avoid this screw up again.

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

Great price

Service
Quality
Thumbnail of user derekf263
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Web site easy to use. Pkg arrived quickly. Being a riders rewards member does have its perks. I have been a satisfied customer since 2008 and as long as JP Cycles is in business i will be a returning customer

Reason I chose this business:

Have been a long time customer

Reason I chose this product:

Wife wanted it

Quality
Thumbnail of user dalek393
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

The arm rests installed very easily, and my wife enjoys the flexibility of them

Reason I chose this business:

They had the product that fit our bike it looked comfortable

Reason I chose this product:

It looked comfortable

Quality
Thumbnail of user chicof4
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Quick and easy. Life is short and you guys delivered my part on time.

Quality
Thumbnail of user luisj127
2 reviews
0 helpful votes
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July 1st, 2024
Verified purchase

The windshield bracket arrived fast on time, the price was affordable and well package

Quality
Thumbnail of user bradr804
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Was good but box was ripped open all parts were in the box the inner primary was well wrapped don't think it was you guy mabey shipping company

Reason I chose this business:

Good selection of parts

Quality
Thumbnail of user donnieu3
3 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

Easy to get through what I was looking for and check out was easy

Reason I chose this business:

Great products

Quality
It was great
April 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Shop there before

Reason I chose this product:

Wanted them

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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