• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1277
  • Quality
    8890

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,298
Neutral
318
Negative
245

Instant Feedback

36,046 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,435)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user tinah1239
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

My order came in just 2 days after ordering. Fastest shipping ever!

Quality
Thumbnail of user bobk628
2 reviews
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

Fast delivery, quality products,great selection, easy ordering.

Quality
Thumbnail of user tammyh1260
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

Product was in stock, exactly what we were looking for! Very timely delivery! Job well done!

Reason I chose this business:

We’ve order from J&P before. We knew they had good stuff!

Reason I chose this product:

Needed a small day bag. One that we could put a couple sandwiches, drink, & anything small we needed.

Quality
Thumbnail of user tylerp587
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

Always pleased with my experience from JP cycles, fast service, shipment and friendly staff

Quality
Thumbnail of user scottr2605
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

Products I ordered were in great condition and fit perfectly.

Reason I chose this business:

Availability, price and reputation.

Reason I chose this product:

I wanted them.

Quality
Thumbnail of user nicholasg757
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

Great Experience! No issues on ordering or receiving order

Quality
Thumbnail of user andrewe874
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

Good price and availability. Needed 60 over rings. Had them in stock

Reason I chose this business:

Price and availability

Quality
Thumbnail of user kaseyyyov
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

Easy to use and good products :) quick shipping, great white wall tire

Reason I chose this product:

It’s a good one

Quality
Thumbnail of user johnl7349
2 reviews
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase
• Updated review

I purchased a couple of products from J&P Cycles. This review is fir the HogWorkz 4 point docking system, and the HogWorkz luggage rack, the Air Wing for Harley touring. Both utems were purchased at the same time, yet shipped separately, which is a little annoying. If it had been only a day or two between shipping dates it wouldn't have been an issue...but there was like a 4 or 5 day lag so that kinda sucked because I wanted to get my project started.
The products were well packed and protected.
The chrome 4 point docking system is beautiful and sturdy with heavy chrome. Really an outstanding product and I highly recommend it.
The luggage rack was however, really disappointing. The chrome and rack were very thin, and the end piece was chromed plastic, barely attached to the rack itself. For something that sells close to $200, well, it just didn't seem quality.
The return was easy and customer service was excellent.

The live chat solved my problems and I was able to send the product back. I will definitely recommend the service I received.

Reason I chose this business:

Selection and quality plus a very solid reputation.

Reason I chose this product:

Needed to upgrade some parts

Service
Quality
Easy and quick!
April 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Selection and quality

Reason I chose this product:

Needed to upgrade some parts

Thumbnail of user woodys11
2 reviews
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

Happy Customer
Couldn't find what I was looking for called customer Care they was able to find what I was looking for very quickly exactly what I was looking for.the customer care Person Did a very good job.

Reason I chose this business:

I have been ordering parts and tires from J&P cycle for years

Reason I chose this product:

I like the way the guitar rides and Wears

Service
Quality
Thumbnail of user eddieb329
2 reviews
0 helpful votes
  • Send Message
June 10th, 2024
Verified purchase
• Updated review

Great, found exactly what I wanted. Finding it was easy, the cost was fair and it was delivered by when promised.

Reason I chose this business:

Every purchase so far has been a good experience.

Reason I chose this product:

It’s what I was looking for.

It was great
May 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because you had what I wanted

Reason I chose this product:

I wanted to change the tone of my exhaust

Thumbnail of user kenm1218
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

Searching the website is always easy and the shipping costs are either free or very low compared to the competitors, which gets me to come back each time.

Reason I chose this business:

The shipping was free so I saved money

Reason I chose this product:

The product was a great value and the reviews were excellent.

Quality
Thumbnail of user kevins3873
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

The only thing wrong was the mounting. It was very difficult to get mounted and lined up where i wanted it. Other than that i was happy with sevice

Reason I chose this business:

I've ordered from you guys before

Reason I chose this product:

The picture showed a bike just like mine handle bars and everything

Quality
Thumbnail of user michaelc10240
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

Chatted with Mike F and he informed me to look under Road King for my FLHTP for more solo seat options. If it does fit he was excellent.

Service
Quality
Thumbnail of user scottp2056
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

Saved me with a frustrated customer due to a back ordered part

Reason I chose this business:

You had the part in stock

Quality
Thumbnail of user vincentg471
2 reviews
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

Everybody's there ready to help you. On whatever you need. They're great.

Reason I chose this business:

Cuz I get good results.

Reason I chose this product:

Looked like the best deal. It matched what I needed.

Service
Quality
Thumbnail of user larrys2373
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Shipping was fast, parts were correct. I needed the shipment asap and it was here lickity split!

Reason I chose this business:

Returning customer

Reason I chose this product:

Best available

Quality
Thumbnail of user zackarya13
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase
• Updated review

You guys have done well getting me all my parts for my build. Thanks 👍

Reason I chose this business:

Friend rec.

Reason I chose this product:

Close to oem as possible

Service
Quality
So far so good let's see how long it takes
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Shops recommend

Reason I chose this product:

Better price than harley davidson

Thumbnail of user toryw25
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase
• Updated review

Have always had what I'm looking for. Always a selection to choose from as well.

Reason I chose this business:

Convenience of a one stop shop.

Reason I chose this product:

Needed items, maintenance

Quality
Great Website
May 9th, 2024
Verified purchase
• Previous review

Easy navigation, good stock of parts. Have always had what I needed, not always what I wanted.

Reason I chose this business:

Convenience

Reason I chose this product:

Maintenance

Quality
Product as described. Good Fitment.
March 3rd, 2024
Verified purchase
• Previous review

Easy navigation, competitive pricing, great customer service

Reason I chose this business:

Go to place

Quality
Thumbnail of user jacquelinew972
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

I was very happy with my order and how fast it came with no issues

Quality
Thumbnail of user porterr10
3 reviews
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

I'm a return customer, and that's for a reason. J&P Cycles is always on my search list when I need equipment. Great website, good pricing, and fast shipping.

Reason I chose this business:

Returning customer looking for a very specific product.

Reason I chose this product:

I was looking for a storage bag with very specific dimensions for the front rack of an old Honda Big Ruckus. I found exactly what I needed at J&P Cycles.

Quality
Thumbnail of user damians160
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase
• Updated review

The website was very easy to navigate. The purchase came in a reasonable timeframe actually quicker than expected. The quality and fit were outstanding!

Reason I chose this business:

The quality of the products offered are superior to buying on Amazon.

Reason I chose this product:

I wanted to add some chrome to my rear fender and make it match the front.

Quality
This is my second order and its such an easy process
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Ease of use ordering online.

Reason I chose this product:

My bike needs rear fender tip to match front fender.

Thumbnail of user michaelm14101
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

Be been using J&P Cycle for many years. Most of the time happy. This order I bought a brake line for my 1989 FLH. It came in fast but when I took the old line off it was to short. Now I know working on these old bikes can be a pain so not really upset. Just wish there was a better way to dugout the parts I need.

Reason I chose this business:

I can shop anytime of the day, website is good. Prices are great!

Reason I chose this product:

The line I purchased showed two hoses when in fact there’s only one. That’s Okay. It’s braided stainless and that’s why I bought it.

Quality
Thumbnail of user josephl2632
1 review
0 helpful votes
  • Send Message
June 27th, 2024
Verified purchase

Fast easy shopping and quick delivery. Arrived and looked just like they did online.

Quality
Thumbnail of user donaldp1071
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase
• Updated review

I find it easy to shop for parts for my '03 HD Low Rider. Great selection and options for what I need.

My needed part had been on back order since June of ‘23. The rep said it would be in by the middle of May ‘24 and she was correct. Purchased my carb May 15.

Reason I chose this business:

Easy to navigate the web site

Reason I chose this product:

They had what I needed in stock

Service
Quality
Quick and easy
May 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I have purchased many products through JP cycles and found them to be of good quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?