• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1277
  • Quality
    8893

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,298
Neutral
319
Negative
245

Instant Feedback

36,066 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,438)

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user chesterg55
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I installed the shifter shaft cap after removing the heel shifter. The set screw wouldn't go all the way to make contact. It is secure, but wobbles.

Reason I chose this business:

Better products then Amazon.

Reason I chose this product:

To cover my shaft

Quality
Thumbnail of user karang31
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Tire was punctured and also needed brakes for my Harley. Ordered a tire and brakes. Ordered on Friday. Brakes arrived on Monday and tire arrived on Tuesday.

Reason I chose this business:

Had what I needed and heard super fast shipping.

Quality
Thumbnail of user haywardr
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Very easy to place my order. When I received the trailer hitch for my 2012 Harley TRIGLIDE I installed the product. What I found was the hitch sits very low and drags on the least incline (pulling into my drive way). Also my trailer sits with sever angle down. I attempted to find part to raise the ball but could not find. Called manufacturer listed on the hitch and ordered a part that hopefully will raise the hitch ball. Cost me additional $30.00. Arrives tomorrow….hope it works. By the way manufacturer listed on the box is different than the manufacturer printed on the hitch. Not a satisfied customer. Have not contacted customer service….YET.

Reason I chose this business:

Shopped before

Reason I chose this product:

Needed trailer hitch

Quality
Thumbnail of user dannyn185
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

As always, J&P delivers. USPS however stalled for a couple weeks at one location. I contacted J&P Cycles. They initiated an investigation, and viola, my parts began moving through the USPS system again.

Reason I chose this business:

Price and convenience

Reason I chose this product:

Need it for my bike in Japan.

Service
Quality
Thumbnail of user riverak3
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

Website is definitely user friendly; the employees are knowledgeable and helpful in answering all my questions.

Service
Quality
Thumbnail of user rone547
2 reviews
0 helpful votes
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April 27th, 2024
Verified purchase
• Updated review

On line shopping on a smartphone can be a little trying but i did find the brake master cylinder kit, It was on an aftermarket set up for my O2 Harley, so it was a tough one, but you guys had it. I have been shopping for this for quite some time and found it on your site so far it looks like perfect! Thank goodness!

Reason I chose this business:

You are my online HD shopping spot.

Reason I chose this product:

Of course that’s what I was looking for.

Quality
Found what i was looking for!
January 5th, 2024
Verified site experience
• Previous review

Found what i was looking for! Thankss

Reason I chose this business:

They are the bike shop

Thumbnail of user lamars74
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Arrived on time and in good condition. Online assistance was great

Reason I chose this business:

Price and assistance

Reason I chose this product:

For my motorcycle

Quality
Thumbnail of user brianh3741
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Great selection of part and got them quickly will definitely buy from you again

Reason I chose this business:

Heard good things

Quality
Thumbnail of user prestonl75
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Shipped super quick! I had no problems navigating the website!

Reason I chose this business:

Why wouldn't I!?

Reason I chose this product:

Cause it fit my motorcycle and made it look hard!

Quality
Thumbnail of user kevinb4060
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

No issues at all, anything I've needed they were able to find for me

Quality
Thumbnail of user iant163
2 reviews
0 helpful votes
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June 28th, 2024
Verified purchase

Great job J&P cycle, shipping was fast and on time. Good product. Perfect fit.

Reason I chose this business:

Past experience.

Reason I chose this product:

Fit and function.

Quality
Thumbnail of user traviss611
1 review
0 helpful votes
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June 28th, 2024
Verified purchase
• Updated review

Great support the guy I talked to helped me with my questions and was very helpful

Service
Quality
Great as always
November 30th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good selection

Thumbnail of user timothyh1510
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I had not created an account before going to checkout, so I clicked to create and account and after going through that process it deleted all the parts from my cart and I had to go through finding all the parts again

Quality
Thumbnail of user joshg514
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Slow delivery from the time ordered to shipped. Pretty disappointed in the amount of time it took

Quality
Thumbnail of user mikeh3232
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

This is a great place to order parts from. The staff is very helpful and will answer any questions you may have.

Reason I chose this business:

Part in stock.

Reason I chose this product:

Product I needed.

Quality
Thumbnail of user janineu11
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

So far so good, received 10% code and was not able to use as at some point in time I must have ordered something from you. Would have liked to have gotten any 10%. Look forward to receiving my order thank you

Reason I chose this business:

Had the item I was looking for

Reason I chose this product:

Overall price was very competitive for the drag air filter. Shipping is a bit high but understand everything has gone up significantly since covid.

Quality
Thumbnail of user bills2450
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I looked up the parts I wanted and they had them in stock, so I ordered them. They shiped them out and I received them. It was great.

Quality
Thumbnail of user robertp5573
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Call to confirm correct part. Representative could not confirm said he could not confirm by using the serial number. I don't know why everybody else does

Quality
Thumbnail of user s.code.m
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Easy to search items, reviews are easy to find and helpful, size charts are easy to understand and offer help on how to measure. Wide variety of products within all budget ranges.

Reason I chose this business:

Google search suggested this site and after reviewing the pricing, it felt these prices were fair and comparable for quality product. Fast shipping.

Reason I chose this product:

Taking my BRC in a month and needed gear to be safe and comfortable when just starting out.

Quality
Thumbnail of user chrisa2339
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

As always nothing but the best from J&P. Fast shipping and the product was as advertised.

Quality
Thumbnail of user terrib817
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I am happy with the products I purchased from J&P Cycles. We replace the clutch cable ourselves instead of paying the mechanic the pricy fees.

Quality
Thumbnail of user kieranw39
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase
• Updated review

Ordering was easy and battery was delivered in 3 days. I'm very happy with my purchase.

Reason I chose this business:

Easy, great products

Reason I chose this product:

Good reviews

Quality
Great customer service
February 14th, 2024
Verified purchase
• Previous review

Ordered both brake and clutch master cylinder covers. Received shipped confirmation the following day on brake cover but nothing about clutch cover. Reached out to J&P customer Service via e-mail and received an immediate response. They checked my order, and it was shipped the next day. Followed up a week later to ensure my order was received and to ask if I was satisfied. Can't ask for anything more.

See above

Reason I chose this business:

Great products, great customer service

Reason I chose this product:

Price, fit and quality

Service
Quality
Thumbnail of user kennethw1391
1 review
0 helpful votes
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June 20th, 2024
Verified purchase
• Updated review

Everything went very smooth. My air filter fit my Road King and at a good price also.

Reason I chose this business:

Selection of parts and prices.

Quality
So far so good
March 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Availability

Thumbnail of user calicasualcarsv
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Popped up the website, I needed tires for my Fatboy. Plenty of good choices, hit the button on what I wanted, maybe 3 days they were in my hand. Excellent pricing as well. I'm a car and motorcycle dealer, I pay what you pay on stuff like this. So yes it's important we get the best price and best products. Shop here!

Reason I chose this business:

Great website, didn't have to drive out.

Reason I chose this product:

Best products for me was the choice I made. Different manufacturers at different times.

Quality
Thumbnail of user malcolmb213
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I wanted to move my floor boards forward and out, it makes it more comfortable for me to do long rides.
I found what I was looking for and they had it in stock.

Reason I chose this business:

They had what I wanted

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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