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J&P Cycles has a rating of 4.7 stars from 9,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
36,068 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
App very simple to navigate very nice selection shipped next day and I received I think 3 days later very happy with J & P Cycles
I Ordered a Michelin tire and Rear rotor. It came pretty much on time and customer service was very nice taking my order..
Very nice and enjoyable
Not likie other situations that you’re on the phone all day and they can’t hear or understand what you’re saying.
I’ve been to there store in Florida have ordered in the past and I just feel it’s a trustable place.
Price was fair and namebrand product that I thought it was not junk
JP has always been a good company to work with easy for returns if you ordered the wrong item and I've never had a problem in 25 years
The customer service is always been friendly, courteous and helpful
I have a good relationship with this company quality parts for for good price
I chose the products because I knew they were good quality and I needed
When you try and use a device such as an IPhone with IOS, the site is limited and frustrating. You pick the vehicle you are searching parts for but when you select the parts the selected bike is erased and gives the whole parts list for every motorcycle. On the actual website the side Llosa allows you to stay within the selected bike. This doesn't exist in the IOS version. Very poorly designed platform!
With a lathe I was able to turn down the diameter of the part that fits into the pipe. Looks great I may just buy another and do the same since the replacement tip looks much better than the one Vance and Hines gives you with the exhaust
I'm a big fan of great customer service,I always shop JP for My Harley before I Go anywhere else.
I lost my exhaust tip on a ride and needed a replacement.
Pain in the butt to check out. Couldn't include a veterans discount. Stated my account was locked. Tried again and got through.
Needed goggles!
Attempting to access the military discount was futile. Finally caved!
Selection available.
Second choice. First was out of stock.
The inner primary bearing kit I ordered had the wrong seal in it. Contacted J&P and the tech couldn't verify what was supposed to be in the kit. Was supposed to verify the contents of the kit in the morning and give me a call back. Received no call back. Contacted manufacturer of kit and they corrected the issue.
One of seals it the inner primary bearing kit was the wrong seal. Associate I talked to was going to confirm what was supposed to be in the kit the next day and call me back. Received no call back. Contacted the manufacturer of the kit and they corrected the issue.
Fast easy transaction easy to navigate website plenty of choices for all of your needs!
Website is clunky when looking for parts specific to my bike. If you search something for your bike and what you are looking for isn't offered, it shows you significantly unrelated parts accessories for any vehicle.
They had a matched pair of motorcycle tires for my old bike(v65 sabre)
Quick and easy. Also like to say thank you for the little extra off for being a fireman. After 2 decades of doing it, it's nice to buy from companies that offer a little something to us. Thank You. Dan
Lots of good reviews, specifically on Indian chat groups
Make my 22 Chieftain have a better sound than stock exhaust
The product fit amazingly! Super easy install plug and play… I had no need for a resistor. My signals blink fine.just had to make sure it was plugged in the right way…had to spin them a couple times! Other than that it's great and I love it!
Order process was smooth and the delivery was on time. I'm happy with the product!
I enjoy this company and the products. I live in Montana and Harley took their store away from us, so it’s easier and reliable to purchase from J&P Cycles!
I needed new brakes, front and back before a ride across 2 states. They showed up just in time to change them out!
Quick, easy, and accurate! Got just what I wanted fast... and even at a reasonable price! Thank you J&P Cycles!
Had the product I was looking for...
Shopping made easy so thought "why not"!
Always a pleasure….Always dependable & quick delivery time.
Great product delivered quickly very nice product and satisfied
Only place to find
I ordered the the tire that I wanted and I ordered it and it made to my house faster than it said it would and I am greatly
Have used it in the past for others on my Harley need parts for
That is the best tire for the bike I am riding and older riders told me about them
Great shopping experience, easy to order and received items quickly. Great place to shop for H.D. Parts and accessories, even older models!
Price and value
Was not the part for my bike. Even though I used the search for parts for my bike.
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com so we can assist you and make this right.
The quality was outstanding and the ordering process was very easy
I buy there alot
Previous purchases
Great shipping.fast service, qualify parts and decently priced.
Satisfied with the assistance, and very nice people,they are so professional.
For your variety products..
Quality and price
Fast shipping & good customer service and all hd items are available in the store
They work just fine. Was cool to put on my first modification
It's Fast, I don't have to drive across town to a Bike Shop to buy something I may have to order anyway. Most Convienient <----?
You Guy's are The Best. Period. You want it Quick, go here, I don't buy many Part's for our Harley, 1982 FLH Special Const. It's a Harley, get it runn'in good, it'll run forever.
If you are into Bike's, this place has the Part's, Fast Delivery, you won't be disappointed. I never was.
Shopped around, nobody had the Part's, but they did, and I recieved them quicker than I thought, way quicker.
I needed them
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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.