• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,436 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1277
  • Quality
    8891

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,297
Neutral
318
Negative
245

Instant Feedback

36,059 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,436)

Rating

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user waynem1211
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Found the product I was looking for, shipping was extremely fast.

Reason I chose this product:

Had what I wanted

Quality
Thumbnail of user charless3873
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Got my order next day, pretty impressive. It was the right item and pricing was good.

Reason I chose this business:

Good reviews

Quality
Thumbnail of user markg3843
2 reviews
0 helpful votes
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April 20th, 2024
Verified purchase
• Updated review

Paid additional 2nd day shipping only to find out I'd have to wait as long as 5-7 days to ship before waiting another 2 days. Not a big deal but would have saved the additional cost knowing it would take that long.
Packaging just crying out for being damaged. Hardly any packing to cushion the items in a box with so much room inside.

Found out I didn’t need to pay additional shipping being 5-7 days to ship

Reason I chose this product:

Mine are worn out

Service
Quality
Quick and easy hoping this turns up quickly
April 9th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Mine are worn out

Thumbnail of user russellt397
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Web store a bit difficult to navigate. Online parts say "ships in 24 hours". It took over two weeks to get everything. Nothing was in stock as described in the website.

Reason I chose this product:

Because it’s what I wanted

Service
Quality
Thumbnail of user timp1015
Tim
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Extremely easy to order. I had a much harder time deciding on what lights I wanted than I did actually ordering them when I did decide.

Reason I chose this business:

Military Discount

Reason I chose this product:

I want matching Custom Dynamics ProBEAM lighting.

Quality
Thumbnail of user richardc5102
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Parts are shipped quickly. And great customer service. Parts are as described

Reason I chose this business:

A friend's recommendation

Reason I chose this product:

Good reviews

Service
Quality
Thumbnail of user charlesc3196
1 review
0 helpful votes
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June 4th, 2024
Verified purchase
• Updated review

Order process was easy as well as website was easy to use and navigate. Parts were shipped and delivered on time and quick.

Reason I chose this business:

JP has everything I need

Quality
Great products and service
October 30th, 2023
Verified purchase
• Previous review

Order process was easy as well as website was easy to use and navigate. Parts were shipped and delivered on time and quick.

Quality
Thumbnail of user levif71
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Quick delivery response 🤘🏼working on the 07 FXDB now. Back to throttling the open road.

Quality
Thumbnail of user phillipw604
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

The jiffystand springs sold by Drag Specialties are weak and bend and break to easily.

Reason I chose this business:

Harley no longer sells the part

Reason I chose this product:

It is the only one available.

Quality
Thumbnail of user aaronh1140
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Most of the time I get what I need after a few days shipping. I've been generally happy with J&P sales and services the products have always been great. But IAC valves in my 06 Dyna seem to die I also ordered a new engine temp sensor we'll see if that clears up the IAC issues.

Reason I chose this business:

Won't wait for local dealers to take weeks to order my parts.

Reason I chose this product:

Because my IAC took a dump after 2 years ago now I'm going for drag specialty instead of OEM.

Quality
Thumbnail of user nicholed48
3 reviews
0 helpful votes
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June 21st, 2024
Verified purchase

Had the product we needed.Fast shipping and everything is Good so far!

Reason I chose this business:

Easy website

Reason I chose this product:

Needed them

Quality
Thumbnail of user gregl1087
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Found exactly what I needed quickly and received it in great time.

Quality
Thumbnail of user lynnd778
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

That was easy! Outstanding customer support, friendly staff

Reason I chose this product:

Going riding.

Service
Quality
Thumbnail of user davem1869
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

It was delivered on time and it's a great investment to my motorcycle

Quality
Thumbnail of user lees1201
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Had an issue initially but Kenny was very helpful in solving the problem.

Very clear and helpful.

Reason I chose this business:

Had part I needed.

Service
Quality
Thumbnail of user taewonk
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

It's good that I can find bike products that are not in Korea, and the price is low.

Reason I chose this business:

I often use it because there are various items and the price is the lowest.

Reason I chose this product:

These are the parts I needed, and the price was the lowest.

Quality
Thumbnail of user rayj401
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Everything I order is as described and here super fast. I have called customer service once and had my questions answered right then

Reason I chose this business:

Quality price service delivery

Service
Quality
Thumbnail of user jtt77
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Everything went well. Ordering was easy and shipping was fast. Reliable supplier.

Reason I chose this business:

Reliability and price.

Quality
Thumbnail of user richp522
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Overall a satisfactory result experience. I would recommend J&P to a friend.

Reason I chose this business:

They seemed reputable.

Reason I chose this product:

It was priced reasonably.

Quality
Thumbnail of user reneem917
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

The part looks great and fits just right. I been looking for this part for about a year because the stores sad they could not order it. Hopefully it works just as good as it looks.

Reason I chose this business:

I choose here because this was the only place i could find the parts i needed

Reason I chose this product:

It was a part I was looking for

Quality
Thumbnail of user markp3463
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I had ordered a specific part and a different one from what was ordered was sent. Reordered the right one the next day, and have to return the wrong one. But the other parts ordered fit and look great!

It was good, called to let them know that my email stated a different part than from I ordered and they got another one out right away, to help me out.. and also submitted a Return order for me to print, to send the wrong part back to them..

Reason I chose this business:

I have used J&P cycles many times and have been pretty good. So, No major complaints..

Reason I chose this product:

1, I had ordered and liked before and the other was an add on that I wanted..

Service
Quality
Thumbnail of user markf2869
1 review
0 helpful votes
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May 29th, 2024
Verified purchase
• Updated review

Really quick and easy ordering, and the $10 store credit from a previous purchase, is also great for deciding to purchase more.

Reason I chose this business:

Previously excellent service and quality parts. I used the aftermarket cylinder gasket kit, for replacing the rear cylinder blown head gasket, it works great 👍🏻👍🏻

Reason I chose this product:

It what I needed, and from previous parts orders, I trust the quality of your replacement parts.

Quality
The only thing that I messed up on was the Promo Code
February 29th, 2024
Verified site experience
• Previous review

The only thing that I messed up on was the Promo Code. I didn't see that only after I had placed the gasket kit order. But I am glad to find the right stuff online.

Thumbnail of user tamaraleab
2 reviews
1 helpful vote
  • Send Message
May 8th, 2024
Verified purchase

Love that you can search parts & accessories by the year, make, and model. Makes it easy and you won't end up with something you can't use. Shipping was quick.

Reason I chose this business:

Good selection

Reason I chose this product:

Affordable yet good quality products

Quality
Thumbnail of user charlesj1443
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

I miss your Antique Catalog, I still have two older ones. A lot of discontinued items

Reason I chose this business:

I've been with JP for 40 years

Reason I chose this product:

I need one, lol

Quality
I miss your Antique Catalog
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I've been with JP for 40 years

Reason I chose this product:

I need one, lol

Thumbnail of user daniell2810
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Easy order and delivery process. Nothing I could ask for with this process

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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