• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1277
  • Quality
    8893

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,298
Neutral
319
Negative
245

Instant Feedback

36,066 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,438)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user arthurw455
2 reviews
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

The windshield trim is exactly what I expected and am extremely pleased with my purchase and price.

Reason I chose this business:

Suggested by friend

Reason I chose this product:

I was looking for trim and it caught my eye

Quality
Thumbnail of user ivanh179
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Order an old motorcycle part the I misplaced and was at the door a few days later.

Quality
Thumbnail of user pauloc49
2 reviews
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Very easy to navigate through the website.
There are a great assortment of vendors to choose from

Reigis was awesome

Reason I chose this business:

Been buying for many years

Service
Quality
Thumbnail of user davidh10078
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Needed a new rotor for my 22 Street Bob 114. Ordered Drag Specialties 11.8 inch rotor. Install went smooth, and it closer matches the shape of my front wheel.

Reason I chose this business:

Previous customer. Great past experiences.

Reason I chose this product:

Price and appearance

Quality
Thumbnail of user kevinh3094
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

Easy shopping, shipped fast, was as advertised products were showed as they were

Reason I chose this business:

Easy to deal with have shopped for years here

Reason I chose this product:

General maintenance

Quality
Thumbnail of user michaelc10243
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

Great to deal with will deal with again lots of parts to choose from

Quality
Thumbnail of user williamt1044
2 reviews
0 helpful votes
  • Send Message
May 11th, 2024
Verified purchase

Fast and easy part locating and ordering. Parts are of excellent quality, items were shipped and arrived on time. I have always had excellent service with J&P.

Reason I chose this business:

J&P has always provided excellent service, parts and prices

Reason I chose this product:

Need to replace them.

Quality
Thumbnail of user randyd717
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase
• Updated review

Questions were answered quickly received chrome not black

Excellent

Reason I chose this business:

Friends👍

Service
Quality
Questions were answered quickly 👍
June 5th, 2024
Verified site experience
• Previous review
Thumbnail of user roamyd
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

JP has always been solid and ships fast. No complaints here. Thanks

Reason I chose this business:

Reputation and history of great service.

Reason I chose this product:

Recommended

Quality
Thumbnail of user teresav477
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

Perfect! Great customer service! Fast and knew exactly what I was looking for!

Reason I chose this business:

Best selection of parts

Reason I chose this product:

Needed them and couldn’t find any where else

Quality
Thumbnail of user aprild499
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase
• Updated review

Great service and always easy to work with. Anytime I have an issue it's worked out quickly.

Reason I chose this business:

Always easy

Quality
Good
March 22nd, 2024
Verified purchase
• Previous review

J&P cycle has been good with returns but I wish I didn't have the problems in the first place.

Solved my issue

Reason I chose this business:

A lot of parts

Service
Quality
Thumbnail of user michaels13243
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

As described, fast shipping and competitive pricing. Always pleased with J&P!

Quality
Thumbnail of user shanes689
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

Never have any problems with jp cycles. Great service and shipping time is spot on. Thanks

Reason I chose this product:

Online research

Quality
Thumbnail of user dawsonm49
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

Good company to work with fast shipping, hopefully someday become an ambassador for them!

Quality
Thumbnail of user rustyl64
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

Part was as described ( throttle cable) and also got it when they said I would.

Quality
Thumbnail of user scottm3906
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

Great place to buy all of your motorcycle parts.I have bought many parts from here

Reason I chose this business:

Love your store

Reason I chose this product:

Part is needed now

Quality
Thumbnail of user blairw85
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Ordered tires, great price, and then the next day I get a notification from UPS that my package is out for delivery, I don't remember paying for overnight or 2 day shipping, I think shipping was free...

Reason I chose this business:

Google search

Reason I chose this product:

Google search

Quality
Thumbnail of user lesb175
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

Super easy to find the part I needed for my wife's custom bike, and I have gotten parts in the past for my bike as well. J&P will always be my first choice.

Reason I chose this business:

Best overall site for my needs

Reason I chose this product:

Starter switch sticks, burning up old starter, time to get out and ride, time to order from the best so we can get back on the road doing what we love.

Quality
Thumbnail of user davef907
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

I thought that the JP Cycle up in Pigeon Forge Tennessee and the crew that works there were very knowledgeable and very helpful in I ordered my tire and it beat me home.

Reason I chose this business:

I just have always liked the products that they sell and their personnel very professional

Reason I chose this product:

With the help of the salesman he was able to help me choose a tire I wanted for a motorcycle to which I was very satisfied

Quality
Thumbnail of user kellyr1465
2 reviews
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase
• Updated review

Easy to buy, messed one up installing new system. After i fiquired out how to install the headers no more problems

Reason I chose this business:

Shipping was cheaper for next day

Reason I chose this product:

Messed one up on install

Quality
Easy to order
April 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Needed a guardian bell

Reason I chose this product:

Have to give a good luck gift for wifes new trike

Easy to order what i need
April 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best place to order from

Reason I chose this product:

Best price and quality

So far so good
April 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Needs parts for a project trike

Reason I chose this product:

Good prices and in stock

Thumbnail of user kkjq
KKJ
1 review
0 helpful votes
  • Send Message
May 13th, 2024
Verified purchase

The online store search engine was instrumental on my selection. I was purchasing mirrors for my 1954 MG TF (car) and the high res. Photos truly assisted in my search.

Reason I chose this business:

Found what I needed.

Reason I chose this product:

An Item I was searching for was available at this site.

Quality
Thumbnail of user philw293
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

I ordered parts for my 1988 Softail which I couldn't locate anywhere else. The order arrived 2 days after being ordered. I was very satisfied and they fit perfectly.

Reason I chose this business:

The local Harley shop recommend I search for my parts at J&P Cycles as they were unable to obtain them.

Quality
Thumbnail of user billf166
2 reviews
1 helpful vote
  • Send Message
June 19th, 2024
Verified purchase

No hassle returns. Easy to print return label and no restocking fee.

Easy return policy. Efficient and friendly. I buy from JP whenever I need something for the bike. Thanks JP

Service
Quality
Thumbnail of user michaelc10491
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

No no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no!

Quality
Thumbnail of user brucew1141
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Perfect fit on in about 15 minutes vary few parts or extras I've gotten for my old bike 2001 Honda Shadow 1100 that I didn't have to modify them to fit but the crash bar was perfect fit WOW thanks already been out riding

Reason I chose this business:

You had the right crash bar that I really liked at the right price for my old bike

Reason I chose this product:

Right price right part

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?