• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8886

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,292
Neutral
318
Negative
245

Instant Feedback

36,036 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,429)

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user williamc5325
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Had a really good experience. The whole ordering process was really easy and I had no problems at all. Plus my products were shipped on time and I'm really happy with the products that I ordered!

Reason I chose this business:

I’ve always heard great things about them.

Reason I chose this product:

That’s just what I wanted.

Quality
Thumbnail of user enriqueh62
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

The drag specialties shocks have been on back order recieved saying there in. I was able to get them so stoked.

Reason I chose this business:

Great service

Reason I chose this product:

Been wanting these for a while.

Quality
Thumbnail of user daled481
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I upgraded the handlebars and needed a new and longer clutch cable and a part showed up in my feed called Power Clutch from Muller,advertising a 40 % smoother pull so I had everything apart I purchased and installed it and it definitely there's a difference.

Reason I chose this business:

Reputation for quality, and fast shipping

Reason I chose this product:

Read reviews and had good feedback from customers.

Quality
Thumbnail of user robertb9653
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

Very good, easy ordering and very timely delivery, very pleased with the whole process

Quality
Thumbnail of user jeffd823
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

This regulator fixed my charging problem on my 86 Sportster.

Reason I chose this business:

Part was available and in stock

Reason I chose this product:

Correct fitment

Quality
Thumbnail of user jeremyp678
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Ordered on a Monday, at my door on Friday. Fast order processing and shipping!

Reason I chose this product:

Upgrade from standard equipment

Quality
Thumbnail of user shawng531
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Quick and easy! I received my order correctly. So far I like the gloves.

Quality
Thumbnail of user travisl350
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Always had good experience with J&P. Stuff arrives on time and in good condition.

Quality
Thumbnail of user bfncl
2 reviews
0 helpful votes
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May 28th, 2024
Verified purchase
• Updated review

Always my first stop for Harley parts. They keep a good range of brands, and their prices are ALWAYS competitive.

Quality
J&P is always the "go to" for everything
February 13th, 2024
Verified site experience
• Previous review

J&P is always the "go to" for everything. Never been disappointed in selection, price, or shipping speed.

Reason I chose this business:

J&P is always the first stop for the Harley parts. Always.

Thumbnail of user allenn33
4 reviews
0 helpful votes
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June 16th, 2024
Verified purchase

Quick and easy, website was easy to navigate, easy check out

Reason I chose this business:

Good pricing

Quality
Thumbnail of user danielh3325
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Came fast and was good quality. Checkout was fast and without issue.

Reason I chose this business:

Google search

Reason I chose this product:

Needed a longer kickstand

Quality
Thumbnail of user shaunw186
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Product was on time and as described. No issues whatsoever.

Reason I chose this business:

Price + quality

Reason I chose this product:

Fluid changes on my personal motorcycle.

Quality
Thumbnail of user anthonys1336
3 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

Customer service is great. They understood my issue and addressed it

Sent me a new bulb

Reason I chose this business:

Convenient and easy to navigate website

Reason I chose this product:

Price right

Service
Quality
Thumbnail of user briand2763
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Finding what I needed was easy, and very fast shipping. Another great experience with J&P cycles.

Reason I chose this business:

Previous orders, and excellent past experiences.

Reason I chose this product:

Needed very specific parts for what I was working on.

Quality
Thumbnail of user kenneths2090
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Fair price, fast delivery, nice web site, quality parts!

Reason I chose this business:

Parts availability

Reason I chose this product:

Availability and price

Quality
Thumbnail of user steves4073
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Always fair prices and fast shipping. Greatly appreciate that!

Quality
Thumbnail of user cleom52
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Quick and easy process, fast delivery, can't wait to get them on the bike

Quality
Thumbnail of user michellec3720
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

Really easy ordering and a good quality jacket for the money.

Quality
Thumbnail of user sarah1160
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Parts arrived as described faster than originally anticipated.

Quality
Thumbnail of user jamesp5553
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

The delivery service they use just threw my helmet over the fence so everyone could see it and possible entice thieves to come onto my property and steal it. I would have been out of 300.00 dollars because like the customer service told me basically it's not their fault where the delivery driver leaves the package. If you cannot do better then that I cannot take the chance on purchasing your products

The delivery was way below satisfactory.

Reason I chose this business:

I thought they had a good deal but didn’t know it came with built in risks.

Reason I chose this product:

Did a few reviews on the product.

Thumbnail of user aland817
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Great experience, easy to order from the website, fast shipping, A1

Reason I chose this business:

Reviews on the internet

Reason I chose this product:

Reasonable priced compared to other websites, and past experiences.

Quality
Thumbnail of user davidl6881
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Found just the right ape hangers, came within days not weeks. Thanks J&P

Reason I chose this product:

In stock, right style and price

Quality
Thumbnail of user jerrya660
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Easy online shopping good product descriptions made choices easily

Reason I chose this business:

Have purchased from J&P for years

Reason I chose this product:

Needed them

Quality
Thumbnail of user ashtonc341
3 reviews
0 helpful votes
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June 16th, 2024
Verified purchase

Quick, easy, and at my door super fast! Parts were packaged well,

Reason I chose this business:

Was looking to buy some new parts for the bike I recently purchased, J&P has been recommended to me multiple times

Reason I chose this product:

Looking to update the look and feel of my bike! Why? Cool Harley > Grandpa Harley

Quality
Thumbnail of user joes3322
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

No issues out of yall but fedex dropped the ball on delivery i had payed extra for and yall refunded me quickly without hassle. So great job on that.

Reason I chose this business:

I have been use yall for years now

Reason I chose this product:

Needed them lol

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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