• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user milesn38
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

This was easy this time but I ordered tires the other day and they said they would be here last Wednesday then I got a message saying they would be here tomorrow on Saturday now I get a message saying they won't be here till next week that really sucks

Reason I chose this business:

You guys are the go to guys

Reason I chose this product:

That’s what I need

Service
Quality
Thumbnail of user jeffc2532
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

I don't guess this is on J&P, but I got my tire in 2 days, but the shipper took a week to get the brake pads, so it kind of screwed up the installation schedule

Reason I chose this business:

Historically they've had almost everything I've needed

Reason I chose this product:

Bald tire, no brakes

Quality
Thumbnail of user markp3628
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Easy and quick.exceptionally good price. The quality seemed nice.and I was right. I really like this windshield triple bag...enough room for what I need. Check out was quick and easy.

Reason I chose this business:

Shopped here before.great deals sometimes

Reason I chose this product:

My old one was crappy.

Quality
Thumbnail of user justinb1788
1 review
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

Usually have what I need. Fairly priced and top quality plus a generous military discount so nothing to complain about. Had an issue with wrong product which is really rare but it was taken care of in no time and even went above and beyond when they did not have too.

Reason I chose this business:

Had what I needed

Reason I chose this product:

Really really needed it

Service
Quality
Thumbnail of user thomasg2759
1 review
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

Nothing crazy here. Got exactly the part I needed. (New air filter for 2015 road glide). Ended up buying 2 but they both came in great condition. The website was extremely easy to navigate and putting my bike in so I would only get results for things that fit it worked great!

Reason I chose this business:

Google told me to.

Reason I chose this product:

Needed them because my old filter was disgusting and causing oil seepage.

Quality
Thumbnail of user mitchl86
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

Bought an All Balls starter for my '09 Road Glide. Price and quality were really good, and shipping to Canada was very fast. My only criticism is that the OEM starter was black powdercoat while the aftermarket was only painted black. It is noticeable, so hopefully this will be corrected.

Reason I chose this business:

Availability of part and pricing.

Reason I chose this product:

Availability and pricing.

Quality
Thumbnail of user joeg1780
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

Just bought a 2nd motorcycle. You are the go to source for fun!
Cobra pipes, switchblade shield, gaskets, hardware. Everything in perfect condition and upped the cool factor!

Reason I chose this business:

You guys are awesome!

Reason I chose this product:

Bought a 2007 Honda Sabre. Rode it 270 miles home with no shield. Never again! Wore me out!

Quality
Thumbnail of user richarda2968
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

After receiving my part notice that there was a broken piece connected customer service which was more than helpful no questions asked but what was wrong with part and what I wanted them to do about it received replacement part in decent time very happy with experience and overall service will definitely recommend to friends and anyone that is looking for good parts

Service
Quality
Thumbnail of user russellb834
2 reviews
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase
• Updated review

A BIG Value Add for J&P was their full catalog but very important was the Antique parts catalog. On line ordering is not all that easy without the help of finding the part numbers I would stop using J&P as my main source for HD new and Antique motorcycles parts. The online search engine Sucks. One I get the part number out of the old J&P catalog the ordering, payment and shipment process is very good. Go to the J&P store in Sturgis or Daytonna, check out the parts counter and you will see the parts guys using the old J&P cataloges to look up part numbers.

Reason I chose this product:

Specific brands I have confidence in.

Quality
Fast and easy
September 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

A Riders Preferred Member

Very easy working online to find the parts and checking...
November 20th, 2023
Verified site experience
• Previous review

Very easy working online to find the parts and checking out.

Reason I chose this business:

My first place to find Harley Parts

Thumbnail of user guyr205
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

Bought some headlight visors, running light visors, and a Kuryakyn Torke waterproof bag. All of them are great products and work as described. I have already installed the visors and they look great and the waterproof bag is awesome and packed for my next trip this weekend. I highly recommend J&P Cycles for many of your motorcycle needs.

Reason I chose this business:

J & P cycles has always been a great choice for selection of motorcycle parts and accessories, as well as quick processing and shipping.

Reason I chose this product:

I needed to find a waterproof bag. J&P cycles It’s not known for selling garbage to its customers, so I knew it would be a good product. Both the visors and the waterproof bag all came from well-known, high-quality companies.

Quality
Thumbnail of user blakes317
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Shopping, checkout, payment and order tracking are always a breeze when ordering from J&P. The item shipped quickly and arrived in the estimated time. What more could you ask for?

Reason I chose this business:

I chose J&P because they always seem to have what I need at fair prices. The online experience is always pleasant.

Reason I chose this product:

J&P have always been good to my buddy, retired Marine Gunnery Sergeant Steve Young and his RidePower brand of phone chargers for motor sports vehicles. When I needed an accessory for installing my RidePower charger, I thought no further than J&P.

Quality
Thumbnail of user williams7527
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

I was able to find the parts I needed with no trouble on the website. Checkout was relatively easy. Shipping was timely and tracking was simple. I will definitely use J&P in the future.

Reason I chose this business:

Tired of paying retail markup.

Reason I chose this product:

They were budget alternatives to S&S products that I had to have for a project.

Quality
Thumbnail of user stphanet6
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

A real pain to wire thèse Handlebar even with the tip you can see on their youtube video otherwise they are awsome. I'm Canadian and I had to pay both tax us and Canadian. Usually us business recognise Canadian Byers and the dont charge tax.

Reason I chose this business:

I Found what i needed

Reason I chose this product:

It's what i was booking for

Quality
Thumbnail of user davido2410
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

I contacted my local J&P...in Sturgis but the parts I needed were not in stock. I checked the website and ordered them there. I had to pay a little shipping but it was cheaper than the gas would have been to drive to the store. All is good.

Reason I chose this business:

When searching the part number I needed, J&P popped up as a distributer.

Reason I chose this product:

Need...my old hoses were deteriorating.

Quality
Thumbnail of user chrisc4233
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

I was looking clamps for my foot pegs to install on my 1 1/2" highway bars. J&P Cycles, as usual, had what I needed. The price, quality, and delivery were all what I've come to expect. Keep up the good work.

Reason I chose this business:

I have shopped J&P Cycles before, and you are a company that stands behind your products.

Reason I chose this product:

I needed highway peg clamps that would fit my 1 1/2” Cobra fatty bars and work with my existing pegs.

Quality
Thumbnail of user tinaa672
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

I went to order my battery online. There is a JP cycles in Scottsdale that I thought I might be able to pick up my battery from. My friend told me they have it there at the location. I was hoping if I bought it online, I could either pick it up or have it mailed really fast, as I'm only one town over. My battery got mailed from New Jersey. Not a complaint But it left me questioning the logistics

Good.

Reason I chose this business:

Because it was in Scottsdale Az, one town over.

Reason I chose this product:

Because I felt confident this battery would fit (I have had very bad luck with the wrong fit, even though the site stays it’s compatible with my stock bike). It did fit.

Quality
Thumbnail of user jeffd1559
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Love J&P Cycles. I visit when I am passing by on trips too! Cant wait till the next time. It never fails. When I go in, I always come out with something. Just like online.

Reason I chose this business:

Need parts for my new 2024 Pan American CVO

Reason I chose this product:

Need parts for my new 2024 Pan American CVO

Thumbnail of user frankw1151
2 reviews
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

J&P had the parts in stock that I needed! Easy to locate the exact parts. Looking for normal maintenance items (brake pads this time) and a couple of changes/up grades. (seat cover & taller windshield).

Reason I chose this business:

Usual dealer did not have parts in stock.

Quality
Thumbnail of user toddn264
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

It was a easy process find and ordering products. The packaging was great no damage to the products where I received it. It was exactly what I ordered.

Reason I chose this business:

They have a large selection of parts and gear I'm interested in. The price is comparable. The ease of ordering. They pack and ship products quickly.

Reason I chose this product:

I choose the products because they are exactly what I want and have a comparable price to other places.

Quality
Thumbnail of user garyg2045
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Mounting the slip on mufflers to the exhaust pipe was the tricky part. Provided clamps don't open big enough with out the nut of clamp coming off. Still working on getting the clamp on correctly.

Reason I chose this business:

Cost and availability

Quality
Thumbnail of user tommiep20
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Easy to navigate the website just wish the product description mentioned have to alter the turn signal set up on the bike to use the saddle bag mounts

Quality
Thumbnail of user chases188
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

I'm frustrated with buying next day shipping. One item said ships within 24 hours and the other said next business day. The next business day item shipped fine but the ship within 24 hour item took 4 days to ship. That's crazy for price I paid.

Quality
Thumbnail of user jamesd5703
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Had other levers get snapped off too easily. This one fit perfectly and is much better constructed than the others. I believe this one will withstand the abuse better than the others. :)

Reason I chose this business:

Because you had exactly what I needed.

Reason I chose this product:

Fit and better construction.

Quality
Thumbnail of user timothyr189
2 reviews
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

I ordered a key switch or ignition for my Harley. The part came on time and looked nice. The switch fit on the mounting hole made to the bike nicely. The switch wires however were not long enough to make things simple. Then the barrel keys are not a factory type fit. Meaning that I have to wiggle the key some once it's in the switch to get it to line up where you can turn it on and then wiggle again to remove it. I could have ordered the same thing on Amazon for 10 dollars less if I knew that was the quality I was getting. Still 4 stars because it works and I was able to splice and extend the wires. Not the associates fault the parts aren't solid. Also, I wanted to get more parts and they are out of stock. I even called to verify and there are no sources for a sissy bar with uprights for my 94 fxr superglide.

Called to verify parts availability. Associate did a good job looking up and trying to find it but there were all out of stock.

Reason I chose this business:

Catalog ease and being able to speak with a person when you call.

Service
Quality
Thumbnail of user donaldq192
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

I need a speedometer sensor for a 16 ultra low. They had it in stock took a little longer to get here than I anticipated but my customer will be happy camper when I'm done with it.

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?