• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8885

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,292
Neutral
318
Negative
245

Instant Feedback

36,020 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,428)

Rating

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user joes3322
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

No issues out of yall but fedex dropped the ball on delivery i had payed extra for and yall refunded me quickly without hassle. So great job on that.

Reason I chose this business:

I have been use yall for years now

Reason I chose this product:

Needed them lol

Service
Quality
Thumbnail of user charliew335
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I was in search for a tall rider seat for my 07 Ultra Classic… They Had A Awesome Selection and Loved The Review That Helped Me With My Selection.

Quality
Thumbnail of user shayney8
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Shipping took alot longer than expected...but I did receive what I ordered at a great price.

Fast response when I questioned why it was taking so long to ship.

Reason I chose this business:

Good price for tires.

Reason I chose this product:

Needed tires for my Harley

Service
Quality
Thumbnail of user jamesp5693
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

I ordered slip on mufflers...after searching many other sites.J&P fullfilled my order with no problems or disappointments

Quality
Thumbnail of user amandam3242
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The piece sent was correct but I ordered the wrong piece so it is in the mail being returned now

Reason I chose this business:

Because I have used them in the past

Reason I chose this product:

I thought I needed my master brake cylinder replaced

Quality
Thumbnail of user waynee328
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

Sales man was Daniel he was very knowledgeable!
Thanks for the time he spent helping me.

Reason I chose this business:

Searching the web through in back to your site

Reason I chose this product:

Comfort for long hauls

Sales man was Daniel he was very knowledgeable!
June 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Searching the web through in back to your site

Reason I chose this product:

Comfort for long hauls

Thumbnail of user brianh2336
3 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

I needed tires for my 14 fat boy lo and it was easy and quick to pick my tires and order them

Reason I chose this business:

First website I saw but was easy to get what I wanted the tires I bought looked similar to the ones I had

Reason I chose this product:

They looked like the ones I had on my bike so the look will be the same

Quality
Thumbnail of user pennyy20
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

I ordered what I wanted and it came quick. I had no issues. I would order from them again.

Reason I chose this business:

I've ordered from them before.

Reason I chose this product:

I was what I wanted and was looking for.

Quality
Thumbnail of user reneap11
2 reviews
0 helpful votes
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May 9th, 2024
Verified purchase

These Twins Power Cones were bought to go in one of the pipes that the baffle flew out of. Think these cones are going to work perfect & cut down some of the rumble of the Harley.

Reason I chose this business:

We have bought from J&P Cycles before & have always been happy with their service.

Reason I chose this product:

We were looking for something to replace a baffle that came out of one of our pipes. A friend told us about these cones & told us we should try these. They also said it would cut down on the rumble of the bike, while we were riding.

Quality
Thumbnail of user jamesk4051
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The parts u list or show online need better descriptions so u don't order the wrong part like I did

Good

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user gregoryc1350
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The mounting holes on the tank I ordered had to be modified to fit. Other than that it works good.

Quality
Thumbnail of user ralphl448
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Had the filter I needed, good price, so I ordered, received quickly, thanks!

Reason I chose this business:

Internet search

Reason I chose this product:

Price/availability

Quality
Thumbnail of user tommyr192
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

I bought a "Built" rain jacket. I'm very pleased with it, fits great and it seems like it will last a while with frequent use. The rain pants I wanted were out of stock and the sales person ordered it for me and was very helpful.

Reason I chose this business:

It's where I buy rain gear and cold weather gear

Reason I chose this product:

The rain jacket I chose felt and looked like a quality product

Quality
Thumbnail of user peterp1870
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I had a difficult time finding the correct air filter for my Indian motorcycle. First time I looked found the correct one and installed that day thanks

Reason I chose this business:

My son referred me

Reason I chose this product:

Difficult to find parts

Quality
Thumbnail of user christopherc3355
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Product is great and exactly as described. Great buying experience.

Quality
Thumbnail of user revoec
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Love this place everything was as promised
Parts were correct and shipping was fast!

Reason I chose this business:

GREAT parts

Quality
Thumbnail of user verlm1
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Find what i am looking for my motorcycles and the shopping experience is always great at j&p cycles and the shipping was fast too.

Reason I chose this business:

Because i can find what i need at j&p cycles

Reason I chose this product:

Because they are good products and should fit my motorcycles

Quality
Thumbnail of user gregp929
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I do not order many parts but when I do very reliable quality parts and fast delivery.

Quality
Thumbnail of user paulw3107
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Got everything you need if not in stock two days later you have it

Reason I chose this business:

40 miles from home for the greatest motorcycle parts shop there is.

Reason I chose this product:

They had exactly what I needed that's why.

Quality
JP cycle is the best for bike parts order them two...
May 7th, 2024
Verified site experience
• Previous review

JP cycle is the best for bike parts order them two days later they're at your house

Reason I chose this business:

They have what I need

Thumbnail of user garyh2331
1 review
0 helpful votes
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April 28th, 2024
Verified purchase
• Updated review

J&P Cycles is the only place for me to shop.
They make sure everything I get fits my bike before ordering.
Competitive prices.
Quality parts is a plus in my book.
Thanks J&P so much for your stores.

Reason I chose this business:

Competitive prices.
Quality parts.
A well organized page.

Reason I chose this product:

Overhauling my 98 Electra Glide has been a real blast thanks to J&P Cycles.

Quality
Easy to shop here
February 22nd, 2024
Verified site experience
• Previous review

Easy to shop here. Rates are great and making sure the exact fit counts 100%. Thanks J&P Cycles.

Reason I chose this business:

Heard it was the best.

Reason I chose this product:

Needed the parts to get back up and running.

Thumbnail of user davidh10225
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I am very satisfied with my shopping experience. The website makes it very easy.

Reason I chose this business:

More choices

Reason I chose this product:

It is a good product

Quality
Thumbnail of user gregoryl774
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

The Rotor arrived but the hole size for the bolts were to small. I had to take it to a machine shop and have them drilled.

Quality
Thumbnail of user jamesl5056
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Product ordered was shipped quickly, arrived on time and was the correct product

Reason I chose this product:

Other friends use the same device

Quality
Thumbnail of user jeremyb1150
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

Great shipping, fast delivery, helmet fits great, no noise

Reason I chose this product:

Great reviews

Quality
Great
March 7th, 2024
Verified purchase
• Previous review

Great service and quick shipping, will definitely order more

Reason I chose this business:

Reliable service and a lot if inventory

Reason I chose this product:

Needed straps to haul the motorcycle

Quality
Thumbnail of user aaronr801
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I have an 2005 road glide I picked up I got all the basics to bring this ole girl back to life

Reason I chose this business:

Used before

Reason I chose this product:

Redline is my favorite especially the transmission fluid accel is good too and the spark plugs I just gave a shot

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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