• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8885

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,295
Neutral
318
Negative
245

Instant Feedback

36,010 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,428)

Rating

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user troyp280
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I can always find what I'm looking for and as soon as order it I get it in a timely manner!

Reason I chose this business:

Back in 2021 when I got my first bike and i was lookin for parts J&P showed up and I've shopping for what I need there.

Reason I chose this product:

They were exactly what I was needing!

Quality
Thumbnail of user oswaldoh10
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was easy to use, shipping was on time, only thing is description on site didn't match the label on product not sure if it's the years that are covered and covers multiple years

Couldn’t find my order unless I checked out as a logged in member, sent email describing the part did not fit my bike web page showed the years covering but when I saw the package it was limited to a 4 year span, so not sure if that’s why the part didn’t fit. Waiting on response for next steps to return part

Reason I chose this business:

Google search was mostly J&P products so thought it must be good

Reason I chose this product:

Wanted to change up my bike’s appearance

Service
Quality
Thumbnail of user evanb254
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Was disappointed to find out that the phone mount i bought requires a special case which isnot available for my model phone i guess thats my fault?and it took 3 weeks to get my tires

Reason I chose this business:

I was hoping it would be cheaper than revzilla

Reason I chose this product:

This was what i wanted I wanted purchase a name brand

Quality
Thumbnail of user garyb2880
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Quick and easy. So far so good! What else can I say, I bought an oil filter

Reason I chose this business:

They have the parts I need.

Reason I chose this product:

Need oil filters for internal combustion engines!

Quality
Thumbnail of user dawnb1555
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Ordered a cup holder and it was delivered within a reasonable time. This was shipped in America.

Reason I chose this business:

Liked the product

Reason I chose this product:

Something I needed

Quality
Thumbnail of user markm6259
2 reviews
0 helpful votes
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April 8th, 2024
Verified purchase

The part was as described and fit the motorcycle per design. The product did take a little longer to ship, but hey that's expected now a days. Thank you and will continue to order parts and other necessary gear from this site.

Reason I chose this business:

Been using them for years.

Reason I chose this product:

Needed the part and pricing was fair.

Quality
Thumbnail of user robertg5716
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Easy to find items but I wish my wish list had not been erased from the earlier site

Reason I chose this business:

Great products

Reason I chose this product:

Need new mirrors

Service
Quality
Thumbnail of user rickyc326
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Easy as can be! Nothing could have been better! Have no complaints.

Reason I chose this business:

Highest quality available parts.

Reason I chose this product:

Needed it for my bike.

Quality
Thumbnail of user edb816
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Normally the shipping is quick. Service is very good if not exceptional.

They listened comprehended then solved the problem . Excellent!!

Service
Quality
J&P give good service but expensive
March 27th, 2024
Verified purchase
• Previous review

I have enjoyed my dealings with J&P cycles. They
Are courteous always and I have returned a few items with no problems

Returned some items no problem

Reason I chose this business:

Bought a new bike

Service
Quality
You need to honor.what web site states on you shipping
January 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I am not sure now

So for great experience
January 7th, 2024
Verified site experience
• Previous review
Thumbnail of user josev1173
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It was easy and vary knowledgeable and aftermarket parts fits my bike

Easy vary knowledgeable

Reason I chose this product:

Needed a new radio

Service
Quality
Thumbnail of user kylet521
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

The site was easy to navigate. Found what I needed, filled out every thing and finalized the order. At this point I noticed my phone auto fill a old address in the ship to field. I left message with customer service with what happened and the correct address. It was resolved by end of day and I received everything on schedule. Greatly appreciate it.

Reason I chose this business:

Used them before years ag0

Quality
Thumbnail of user danielb3877
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Best price on the specific white wall tire I was looking for. Was also able to get it mounted for super cheap at my local Cycle Gear as it is affiliated with J&P. Saved a massive amount of money in comparison to what the local bike shops would have charged.

Reason I chose this business:

Great support, easy to search items, easy to return...rarely have to return items.

Reason I chose this product:

No more burn outs left on that tire.

Quality
Thumbnail of user stamarkb
3 reviews
0 helpful votes
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May 15th, 2024
Verified purchase

Very nice quality, fast shipping. I am extremely satisfied. I have ordered from them before and will continue to do so!

Reason I chose this business:

I have ordered many parts and accessories for my Harley before from this company.
Highly satisfied. Thanks

Quality
Thumbnail of user damionr27
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Jus make sure you order exactly what it is you need, and they take care of the rest in regards to the reliability of distributed products.

Reason I chose this business:

Heard it was reliable

Reason I chose this product:

I needed them

Quality
Thumbnail of user cassandrat190
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

We needed replacement oil and filters for a good price and they came quick and accurate.

Reason I chose this business:

They have the parts for our Harley at good prices.

Reason I chose this product:

Needed and specific to our bike.

Quality
Thumbnail of user clintonc176
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Found the part/parts I was needing, check out was easy, and shipping time was great, thanks.

Reason I chose this business:

Had that parts I needed at a good price

Reason I chose this product:

The part was the size and style that I needed.

Quality
Thumbnail of user robb967
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I got exactly what I ordered in a timely fashion. Part quality met my expectation.
I will definitely continue to use this site for future needed parts

Reason I chose this business:

Google search

Reason I chose this product:

Price and ease of search

Quality
Thumbnail of user toddp564
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

No complaints at all. Great product and delivery was on time! They got my business and will definitely order more!

Quality
Thumbnail of user shawna410
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

No problems here, packaging was great as item was not damaged

Reason I chose this business:

Great price with the 10% discount and free shipping.

Reason I chose this product:

Needed a taller windshield

Quality
Thumbnail of user domb21
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

J&P Cycles is the premier place to find anything for your motorcycle and the shipping is lightning fast, I had my order 2 days after placing my order. Will definitely be placing another order soon

Reason I chose this business:

Best prices and availability of the parts I was looking for

Reason I chose this product:

I have slowly been customizing my bike over the last year and it is almost where I want it but there is always something more that could be done and J&P Cycles has the products to do just that

Quality
Thumbnail of user gregt585
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Everything was great! The seat is everything I expected. Speedy delivery and a great product.

Reason I chose this business:

Bought from them in the past.

Reason I chose this product:

Recommended by a friend

Quality
J&P is great to work with
September 23rd, 2024
Verified site experience
• Previous review

J&P is great to work with. Great customer service

Reason I chose this business:

Replete customer and always satisfied.

Thumbnail of user michaelw7396
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The website is easy to navigate. Once product is received it is packaged very well.

Reason I chose this business:

Easy to deal with.

Reason I chose this product:

Fits my Harley

Quality
Thumbnail of user loganm399
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Great product and the shipping as very quick. The price was fantastic for a quality leather product as well.

Quality
Thumbnail of user jeremyy225
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Parts fit as described and shipped as stated. No complaints

Quality
Thumbnail of user larryh1828
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Always great service, and great products, would recommend to anyone.

Reason I chose this business:

I like the products and quality

Reason I chose this product:

To upgrade my motorcycle

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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