• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8882

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,293
Neutral
318
Negative
245

Instant Feedback

36,005 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,425)

Rating

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Other

Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user robertn2457
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Easy finding parts. That's why I use J&P I have never had any issues

Reason I chose this business:

Previous buyer

Quality
Thumbnail of user randyg740
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Quick and fast,and then sum,always pretty fast and usually or always a quality product...

Reason I chose this business:

It's my ride or die company

Quality
Thumbnail of user jefff968
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Tire was delivered quick,were no problems,price was bout rite

Reason I chose this business:

Been looking at them for awhile

Quality
Thumbnail of user jeffj1195
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Quick response to my questions along with a solution to my issue

Service
Quality
Quick responses to my concerns
June 6th, 2024
Verified site experience
• Previous review
Thumbnail of user gabeluvsneces
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Experience was great online ordering was easy and happy with the tire and great price

Quality
Thumbnail of user dougs1082
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Prices and parts quality good, always looking for fairness and good service

very good

Reason I chose this product:

Needed them

Service
Quality
Thumbnail of user stevenm2982
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

All good! Tech info was good along with good applications info I needed.

Reason I chose this business:

Bought before with no issues and reasonable price.

Reason I chose this product:

Good price.

Smooth and easy
October 15th, 2023
Verified site experience
• Previous review
Thumbnail of user troyb596
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Was actually looking for a bag that I could put phone and bike registration in and transfer between bikes...the catalog came by coincidence in two weeks with what I was looking for

Reason I chose this business:

Bought from them before...

Reason I chose this product:

Exactly what I was looking for

Quality
Thumbnail of user als709
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

On line ordering was a breeze and delivery was prompt and on time!

Reason I chose this business:

Been a customer for years and always purchase my tires and accessories here.

Reason I chose this product:

Manufacturers reputation and dependable life span

Quality
Thumbnail of user dennisk926
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Parts fit,fast delivery.nothing else to say,nothing else to say

Reason I chose this business:

Long history of good satisfaction

Reason I chose this product:

Need for my bike

Quality
Thumbnail of user philipc956
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Purchased, shipped and received quickly. Effortless. Will definitely order from J&P again.

Quality
Thumbnail of user chadb646
1 review
0 helpful votes
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June 12th, 2024
Verified purchase
• Updated review

Pretty good overall fairly quick delivery. Okay pricing and in stock most time

Fine

Reason I chose this business:

Because I like them

Reason I chose this product:

Because I like what I like and they carry most products I like

Service
Quality
Overall descent experience
April 3rd, 2024
Verified purchase
• Previous review

Usually awesome service but $#*! happens few times. But y'all have tried make it up little.

Reason I chose this business:

Because overall I like the products. Prices are mostly reasonable

Service
Quality
Thumbnail of user trevorh386
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Great company to work with fast shipping will definitely use again

Service
Quality
Thumbnail of user stevenb3619
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Fast delivery straight to my door, arrived in great shape and quick.

Reason I chose this business:

Knowledge company with the right stuff

Reason I chose this product:

Well liked wet weather tire

Quality
Thumbnail of user danm2089
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Thank you for taking the time and effort to help me find a helmet that fit my exact needs

Quality
Thumbnail of user kimanip2
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Found me exactly what I needed
Great customer service 👏🏿

Quality
Thumbnail of user michaelb12456
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It's all good. Best price around. Free shipping i dont know what else to say.

Reason I chose this business:

It's a cool name and the best deal. Duh. ;)

Reason I chose this product:

Getting a bald front trike tire.what can I say?

Quality
Thumbnail of user russelly167
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Employee was super nice and helpful. Great experience all around, highly recommend.

Service
Quality
Thumbnail of user darinm123
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

J&P always have what I need for my Harley. Great selection and Quality

Reason I chose this business:

I have ordered previously

Reason I chose this product:

Because I needed the parts

Quality
Thumbnail of user michaelb12455
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Product is excellent just what I needed to make riding even a better experience

Reason I chose this business:

Name recognition

Reason I chose this product:

Very much needed for navigation

Quality
Thumbnail of user brianm4608
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Super fast shipping...very pleased with the ordering process.

Reason I chose this business:

Past expierience.

Reason I chose this product:

Familar brand

Quality
Thumbnail of user scottf1781
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Both items that I ordered arrived days ahead of schedule, which was a pleasant surprise!

Reason I chose this business:

I've always been happy with their service.

Reason I chose this product:

Great reviews/ratings from previous customers.

Quality
Thumbnail of user anthonyc3101
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Installed the new tire and put 300 miles on it best ride ever!

Reason I chose this business:

Recommend for amazing service and products

Reason I chose this product:

Fast service

Quality
Thumbnail of user jimb3079
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Painless navigation of the website was easy, to find harley davidson parts

Reason I chose this product:

Reliability

Quality
Thumbnail of user andrewc2720
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

They fit perfect and were very reasonably priced would buy again

Very helpful

Reason I chose this business:

Because they deal with motorcycles

Reason I chose this product:

I needed them and no one around my area had any

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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