• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8880

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
245

Instant Feedback

35,998 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,423)

Rating

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user scottieb19
2 reviews
0 helpful votes
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June 10th, 2024
Verified purchase

Excellent products and prices. No issues. J&P Cycles always comes through.

Quality
Thumbnail of user gregr961
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Great utilizing their online catalog. The product arrived in a short time and was just what I needed.
Thank you for your service

Quality
Thumbnail of user denniss1864
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

I ordered brake pads for my bike and I received them in 2 days. Shipping was quick and the price wasn't bad.

Reason I chose this business:

They are a company I trust and the price was cheaper than other other places

Reason I chose this product:

Good reviews and the price

Quality
Thumbnail of user catherinep1013
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good quality, no half sizes available and going up one size really doesn't work for me. I would recommend shopping in person if that option is a possibility.

Reason I chose this business:

I like shopping online, this seemed to have what I was looking for even after reading the reviews I gave it a try. Lesson learned.

Reason I chose this product:

The product looked like what I needed.

Quality
Thumbnail of user franks2421
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

The staff is great and friendly but make sure you check for proper fitment yourself. Last two purchases they assured me items they ordered for me would fit. Had to return both items as they were incorrect. Always been a great store otherwise.

Understanding and helpful

Reason I chose this business:

Great customer service and convenience.

Reason I chose this product:

Needed replacement.

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services.

Thumbnail of user davidg6316
3 reviews
0 helpful votes
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June 1st, 2024
Verified purchase

Super fast delivery and great price and product. I always find what I'm looking for on your website

Reason I chose this business:

I love the price

Reason I chose this product:

It was cool

Quality
Thumbnail of user guyd202
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Quick and easy. The item arrived on time and in good condition.

Quality
Thumbnail of user shanel285
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase
• Updated review

Parts we always need more. They have them. I build choppers so more parts please. And trial and error means more. Got any stickers?

Quality
Good stuff
December 11th, 2023
Verified site experience
• Previous review
Thumbnail of user lawrencef390
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

It has been awhile since I have bought anything from J&P. But their web site and easy to navigate. I am glad to do business with them and will return.

Reason I chose this business:

Did business with them since the early day's.

Reason I chose this product:

They had what I wanted.

Quality
Thumbnail of user michaelc10092
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Works as described. Quick delivery. Would have been nice to get the locking tab and screws for the price of the gear but whatever.

Reason I chose this business:

Years and Years of good service

Reason I chose this product:

Better RPM at cruise speed … gas saver. Good Company.

Quality
Thumbnail of user travish617
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Overall, excellent experience! Website was easy to use and they had everything I needed. I'd highly recommend checking out J&P Cyles.

Reason I chose this business:

Best website

Reason I chose this product:

Fixing up a 82 Harley

Quality
Thumbnail of user michaelm14350
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Ordered a part online. Had to buy additional hardware for the part to work.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Make wife happy

Quality
Thumbnail of user timmyn15
1 review
0 helpful votes
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June 8th, 2024
Verified purchase
• Updated review

Had what I was looking at good prices shipping was fast and everything fit

Reason I chose this business:

Ease of ordering

Reason I chose this product:

Quality products

Quality
Danny Gray seat
March 22nd, 2024
Verified purchase
• Previous review

Customer service was great they answered my questions about the seat and sent dimensions that I didn't find anywhere else

Reason I chose this business:

Had the product in stock and the RPM program gave me two day shipping

Reason I chose this product:

Lowest passenger pillion height

Quality
Thumbnail of user ryanw1348
1 review
0 helpful votes
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June 7th, 2024
Verified purchase
• Updated review

Quick search for my parts and easy step by step buying 👌. 10/10 would recommend

Reason I chose this business:

My only choice for good quality service and parts.

Reason I chose this product:

Needed a set of pegs

Quality
Quick and easy
February 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best place to shop for parts

Reason I chose this product:

I needed to replace some things

Easy and simple
February 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

When you need quality and quantity of parts. Jpcycles.com is the place.

Reason I chose this product:

I need spark plugs

Thumbnail of user edm795
2 reviews
0 helpful votes
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April 11th, 2024
Verified purchase

Perfect, will hold a light change of clothes for the wife and I. Has a zipper pocket on each side for personals, and a elastic pocket on them that will hold a 20 Oz bottle. Easy to remove and has handle.

Reason I chose this business:

Popped up in a email ad

Reason I chose this product:

Actually been looking for something like this

Quality
Thumbnail of user cidc2
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Ordered a few parts to do a cam chain tensioner change, oil pump o-rings, and adjustable pushrods. Haven't installed yet but parts were easy to find and fast shipping.

Reason I chose this business:

Comparing prices

Reason I chose this product:

Needed for a repair

Quality
Thumbnail of user mikes5028
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

The only negative is the offer of discounts and then not being able to apply them for one reason or another, promo code and military discounts would not work. If they wont allow them to be applied, dont offer them

Reason I chose this business:

Wanted to order them today, looked at e bay and amazon and they were about the same price but I was hoping to use the military/first responder discount, but...

Reason I chose this product:

Seemed like they were what I wanted, The sock is for my veteran air cleaner I bought from your company, NAVY VO2

Quality
Thumbnail of user martinh826
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I ordered an O-ring kit for the banjo fitting on my Road King and they shipped it in a huge box. I'm not complaining but it just as easily been shipped in an envelope.

Reason I chose this business:

J&P cycles always seems to have what I am looking for.

Reason I chose this product:

I chose the product because it is what I needed.

Quality
Thumbnail of user oldschoold
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Just paid double what the part cost in shipping. Happy with the part, thought the shipping cost was excessive.

Reason I chose this business:

Been using them 20+ years

Reason I chose this product:

Needed to put two brake lines together.

Quality
Thumbnail of user stevenp2147
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

I got my tail light nice and fast. Package wasn't damaged and the light is working better than expected. It's brighter then I thought. I'm very happy.

Reason I chose this business:

Cause every time I order it's a perfect fit

Reason I chose this product:

To fit the style I'm going with on my heritage Softail classic

Quality
They have always treated me great
April 24th, 2024
Verified site experience
• Previous review
Thumbnail of user rickm1180
1 review
0 helpful votes
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June 10th, 2024
Verified purchase
• Updated review

Always have just what I'm looking for at a fair price. Quick delivery

Reason I chose this business:

Used in the past with good results

Reason I chose this product:

Replacement for original part that's stamped 1997

Quality
Find what I need
March 1st, 2024
Verified site experience
• Previous review

Find what I need. Fast shipping

A little hard to find right part after search, but...
December 22nd, 2023
Verified site experience
• Previous review

A little hard to find right part after search, but found it

Reason I chose this business:

Friends recommend

What I need when I need it
October 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

New lifetime partnership

Thumbnail of user benjaminb959
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

You guys are great excellent customer service quick delivery

Service
Quality
Thumbnail of user chrisd2604
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Voltage Regulator fit perfect and fixed my speedometer issues.

Reason I chose this business:

I wanted the correct and quality product for my bike

Reason I chose this product:

My voltage regulator went bad causing speedometer not to work.

Quality
Thumbnail of user glennb733
2 reviews
0 helpful votes
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June 9th, 2024
Verified purchase

Great location, found what I needed. Hard to find stock items.

Reason I chose this business:

Found what I need

Reason I chose this product:

Back to stock

Quality
Thumbnail of user robb976
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

J&p never lets me down good product great price have ordered many times and will continue to do so highly recommend

Reason I chose this business:

Started when you had printed catalog now on line always helpful

Reason I chose this product:

Price and quality

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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