• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user mos103
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

My brother likes to give me gift cards to J&P, but I shop and look for whatever I need regardless of a birthday or any other day. Good selection, they ship quick, never had an issue and continue to get what I need from good brands.

Reason I chose this business:

This time, because of a birthday gift card. I check Dennis Kirk and J&P whenever I need something, I’ve had nothing but good experiences and continue to have good experiences with this store.

Reason I chose this product:

Great reputable brands for what I needed. Fair price, grips were on sale too.

Quality
Thumbnail of user johnnyc669
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I purchased the upper motor mount for an '84 Ironhead with key ignition hole and coil relocate. My only complaint is The keyhole is perfectly round so the key tumbler can rotate inside of it other than that it was good quality solid construction with a chrome finish

Reason I chose this business:

It was the first one I found

Reason I chose this product:

My current build has very minimal electronics and this product is able to conceal everything nicely

Quality
Thumbnail of user allywood23
2 reviews
1 helpful vote
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August 15th, 2024
Verified purchase

I was able to search based on my particular Make model and year of my chopper. Found the correct parts for my bike ordered the parts arrived in a quick turnaround.

Reason I chose this business:

Had the parts I needed

Reason I chose this product:

Because they fit my make model in year bike

Quality
Thumbnail of user brianb1508
2 reviews
0 helpful votes
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July 21st, 2024
Verified purchase

I received my merch in about 4 days including the day I ordered it. Very painless install! J&P Cycle's in my opinion is at the top in shipping time, and you get what you order. Never had an issue!

Brian B
Indiana
2003 FLHR Road King

Quality
Thumbnail of user davidi45
2 reviews
0 helpful votes
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August 5th, 2024
Verified purchase
• Updated review

Not necessarily J&P's fault. Shipping notifications kept changing on a rushed order needed for a trip, then part broke FOUR MILES INTO TRIP!
Had to go in my truck. If you're an actual rider, you can imagine how frustrating that was for me! Manufacturer gets blame on $#*!ty part, shipper gets blame for stressful updates suggesting part wouldn't arrive on time, but J&P ultimately never responded to my inquiries about the shipping issues, and sold me the part in the first place.

No response!

Reason I chose this business:

Can’t remember, at this point!

Reason I chose this product:

J&P’s recommendation

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Great, as always!
May 13th, 2024
Verified purchase
• Previous review

Got exactly what was ordered, quite fast! Reliable products & service, every time.

Reason I chose this business:

Can’t get things locally, anymore!

Reason I chose this product:

Need brakes to stop.

Quality
Thumbnail of user davidw8149
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

The cover itself isn't bad it has mo= to do with the size of it, it was purchased to cover a sportster and doesn't fit even though it was listed as the correct cover for the bike

Reason I chose this product:

Listed on site as met requirements for the bike

Quality
Thumbnail of user carlosv696
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Easy site to find parts, fast response with the drop down chat window the people online are knowledgeable about the products and recommended some different options for me.
I'll will be looking at your web site in the future for any more parts that i'll will be needing.

Reason I chose this business:

Lots of in parts in stock

Reason I chose this product:

Sound is good,recommended by others and you had it in stock, win win!

Quality
Thumbnail of user brucea624
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

I ordered a paper valve cover gasket with silicone and it was folded in half in a small plastic envelope I was able to flatten it out in a book but wish it wasn't shipped that way

Reason I chose this business:

I have been using J&P Cycles for years I really like the availability of parts hardly ever have back orders like some of their competitors

Reason I chose this product:

Silicone bead on gasket

Thumbnail of user tedc294
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Bought a Schuberth C5 without being able to test one, other than a friend's. I have a "long-oval" head shape. The stock XL fit pretty well, but was just a bit tight on forehead and also on cheeks. Ordered the oval interior pads, and voila, now it fits perfect! Slightly thinner pads on cheeks, and also on the forhead make it perfect. Very happy!

Reason I chose this business:

Availability of product.

Reason I chose this product:

Reputation, cost, quiet, features.

Quality
Thumbnail of user kristinah347
2 reviews
0 helpful votes
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July 13th, 2024
Verified purchase

Great price, service, delivery, and product! I looked online at multiple sites and the products/prices were of no comparison! I also appreciated being able to put in our bikes info and it telling if the part was a fit or not! A+ in my book!

Reason I chose this business:

For the above mentioned experience!

Reason I chose this product:

Great reviews and price

Quality
Thumbnail of user davidt4583
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

I ordered a seat from jpcycles cost around $800. The seat came damaged and i have returned the product. My complaint is I have yet to receive my money back so I can get a new seat. Thank you

i called and my issue was handled fast my complaint is im still waiting on refund

Reason I chose this business:

I like jp cycles and will use you again they have good parts and great service

Reason I chose this product:

Jpcycles has great products

Service
Quality
Thumbnail of user scottw2716
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I knew what I wanted and J&P had a good price for it. I was concerned about the fit, but it fits great and the quality is fantastic.One of the most comfortable helmets I have ever owned. Shipping was timely and everything showed up in great condition.

Reason I chose this business:

Great price primariliy. Have purchased from them before and have never been disappointed.

Reason I chose this product:

The exact product is what I wanted.

Quality
Thumbnail of user davidh3085
2 reviews
0 helpful votes
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August 5th, 2024
Verified purchase

Been doing business with j&p cycles for over 15 years I don't know how many motorcycles I built custom bikes whatever they send is the right parts and you never have to worry about exchanging stuff

Service
Quality
Thumbnail of user ritenourn
2 reviews
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

Promo code didn't work but still ordered, any thing better that stopping at Harley Davidson and wasting a lot of time and then paying 50% to much

Reason I chose this product:

Needed pegs

Quality
Promo code didn't work
September 14th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Needed pegs

Easy fast and good price
August 14th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Needed /you tube

Thumbnail of user johns16193
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

The product was easy to find. It was what I needed, and alternative products were presented. My only complaint is that I have to keep selecting the model of my bike.

Reason I chose this business:

Generic web search

Reason I chose this product:

Meet OEM specs

Quality
Thumbnail of user matthewd1128
2 reviews
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

I ordered a license plate relocation kit for my 09 road king. I found the product on the site really easy. It was delivered within a week with no hassle.

Reason I chose this business:

I buy from J&P often for most of my aftermarket stuff.

Reason I chose this product:

After my wreck, my stock license plate frame was bent and looked janky. Relocating the plate helped the plate hug the fender and looked nicer all around

Quality
Great service!
May 28th, 2024
Verified purchase
• Previous review

I found exactly what I needed easily on the website and it was at my house within a week of being ordered.

Reason I chose this business:

I chose J&P because my uncle, who’s been riding for 20+ years, recommended the site to me.

Reason I chose this product:

I needed to replace my cruise control switch on my 09 road king after an accident

Quality
Thumbnail of user walterb289
2 reviews
0 helpful votes
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September 19th, 2024
Verified purchase

Had some 3 inch mirrors on my springer,could'nt see behind me,! So i needed something better, j.p cycles to the rescue! Thanks for the fast service!

Reason I chose this business:

Great company that's been around for a long time.

Reason I chose this product:

Had what i needed.

Quality
Thumbnail of user donaldr1241
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

My only issue with the product was that the terminal on my rectifier was kind of cheap n thin... but the product was correct for my bike and works for far... time will tell with the terminal

Reason I chose this business:

Used them before and products are correct ans easy to find

Reason I chose this product:

It was what I needed for my bike

Quality
Thumbnail of user beauc61
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Fast shipping. Came as promised Fast shipping. Came as Promised fast shipping. Came as promised Fast shipping. Came as promised Fast shipping. Came as promised

Quality
Thumbnail of user waltern67
2 reviews
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

I'm not sure how a discount for LE and Military is disable once the service is verified.

Also, I wasn't sure how to determine the measurements, but I got through it..

Reason I chose this business:

I've used this company for years. Always like the service and parts they provide.

Reason I chose this product:

My clutch handle comes into contact with my windshield. The choices are to cut it or change it out. I chose the later.

Quality
Navigating was pretty smooth
May 20th, 2024
Verified site experience
• Previous review

Navigating was pretty smooth. I would like more info provided for handlebars

Reason I chose this product:

I've been wanting them for a while.

Thumbnail of user williams5381
2 reviews
0 helpful votes
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September 19th, 2024
Verified purchase
• Updated review

I get almost all my stuff at J&P Cycles. They have what I want and everything is very well priced. No need to go anywhere else.

Quality
Mike F
May 27th, 2024
Verified site experience
• Previous review

Mike F. Set me up from my chat

Reason I chose this business:

I get most of my parts from here

Reason I chose this product:

I needed them

I buy almost all of my stuff from here
November 2nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

It’s a place I trust for getting the parts I need

Thumbnail of user kevinc3749
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Everything I have ordered from your company has always been of high quality easy to find on your website and delivers in a timely manner

Reason I chose this business:

Availability of parts

Reason I chose this product:

For safe disability of my motorcycle

Quality
Thumbnail of user zachl247
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Parts arrived on time, in new condition. With helpful instructions and diagrams.
The best review is a painless one. This one was.

Quality
Thumbnail of user jonahp38
1 review
0 helpful votes
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September 16th, 2024
Verified purchase
• Updated review

I had a very good experience with J AND P cycles. Whenever I got my order delivered to the wrong place they fixed it for me. Item worked as intended.

Ordered my order to the wrong place

Service
Quality
Everything went smoothly
May 17th, 2024
Verified purchase
• Previous review

Everything went smoothly I found exactly what I was looking for.

Reason I chose this business:

Because they had the best price for the product I needded

Reason I chose this product:

Because it was the wheel that I needed for my bike.

Quality
Thumbnail of user locd4
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Two thumbs up! However, I think shipping cost is excessive. I will buy from Amazon next time. Change your way,,,,,or lose my business forever.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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