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J&P Cycles has a rating of 4.7 stars from 9,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,998 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Other than all parts being shipped separately which I believe all should have came in 1 box, & all the same day.
Have bought from before.
I wanted to improve riding experience.
Fairly easy to browse through site, some prices are a bit too high for me, but good things that ya really want are seldom inexpensive.
Have bought from before.
I wanted to improve riding experience.
Quick and easy. I ordered my pipes and received them very quickly.
Memorial Day sale
Same as above
I ordered a new windshield but 30 minutes after my order I realized I ordered the wrong size. I called to change it but it was too late, it had already processed for shipping. I ordered the replacement and started the return process. I received the wrong one in two days, returned it at no cost and within a week got my refund. Great customer service!
See above
Price and choice
It was what I wanted and needed
Part was exactly what I ordered.
I wasn't sure if it would be the correct replacement part but it was
Correct replacement
Easy site. Great items. Fork tube mount for driving lights. Four small pieces of metal = over $100. Price was set by the manufacturer not this site.
Quick and easy! As always, J&P Cycles Does not disappoint. Was updated on the status periodically and felt very secure with placing my order there.
First of all when I called to ask questions the person I talked to was great. He went above and beyond doing research for me to make sure I was getting the right parts.
Great customer service and fast shipping
Shipped quickly and was easily installed and performed perfectly.
I initially purchased parts from Amazon and my foot peg fell off while riding. I learned my lesson and bought parts here and it is an obvious difference in quality.
Fantastic customer experience including the chat line. The only thing I'm not convinced about is JP charging Australian GST (goods and service tax) from time of order to time of delivery in Australia was 5 days (unbelievable!)
Whilst I did not like the answer provided (still unconvinced about JP collecting Australian Tax) the service was very good
Have used JP for 20 years
I needed new black Highway pegs for my yet to arrive Indian Challenger Elite.
Very happy with the speed on the order,order filled with the speed i needed
Had parts in stock they were as I expected free shipping would of liked the price lower
Got some help with chat and everything went smoothly. Have used before.
I've purchased here before
Front and Rear tires for my Switchback
.great selection.of all.types of motorcycle parts...!
Great experience with J&P. They had want I wanted and it was delivered quickly to my door.
Lots if choices and J&P had the motorcycle seat I was looking for.
I've been wanting a new seat for a couple of weeks, did some research and found the one I wanted.
I had to reset my password. Then I put my email address in at least 4 times. Just a lot of hassel
Dealt with you before
There used to be motorcycle shops all over the place and you would hit all your favorites and gather the parts you wanted. They have mostly all disappeared. J & P is about as close as it comes to that, considering that you are dealing with online orders. I'm just glad someone deals with the old school parts, as well as new. I have been happy with the products I've purchased and so far, I have found everything I was looking for. No complaints yet from me!
So far, they have everything I need. A large inventory, and as long as they keep the old school guys happy, I will continue to support them.
I like to stay with the brands that I have always used and trust.
I am happy J&P has not abandoned those of us who are 'old school'. I ride a kick start only Shovelhead and have friends who ride earlier models. I have so far, found everything I've wanted and it arrives when expected. I try to purchase parts made in America, and when they aren't available, I want them to be from anywhere on the planet besides CHINA! Please keep trying to make this a possibility. So far I've had good luck. No complaints to J&P from me!
Never had a problem with any thing I order when I need something I check around local and end up here because they have it and shipping is fast and there cheaper with the same part
They had what I needed and the website don't bounce you around like others do
Because that's what I needed
There fast and easy to deal with had what I needed and received it in a timely fashion.
Part selection
Availability
Plenty of parts in stock and Great Prices! I had the parts in 2 days. Excellent shipping!
Return Customer
Time for replacements Parts
Received 3/4 of the ordered items in a timely manner and was refunded charge for item not received and given a 25 credit. Good on customer support but needs inventory system needs work.
Was glad to have found these for my 93 Sportster. These look awesome with my new LED head and tail lights.
They usually have what I want
To make my bike more to my liking
Very disappointed with the boot clamps I would like to know where to purchase the ones like the original one's that came from factory
Other than that was very satisfied with
Everything thing else
Ordered 2boots and they came different days wasn’t sure why but ended up getting both
Herd a lot of good things about you all
Because torn and needed replaced
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
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