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J&P Cycles has a rating of 4.7 stars from 9,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,998 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
OK good to go,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Needed a rear tire for my Victory Vision and they had are a place I trust. Received tire and it on my bike in under a week from ordering.
Trust worthy and tire was in stock.
Had to match brand of front tire.
First of all, thanks J&P cycles for fast shipping. The helmet arrived to my front door without a scratch. Will purchase more stuffs from J&P Cycles in the future.
J&P Cycles was the only one that has this helmet in stock during that time.
I am a fan of Alpinestars gears. Finally has the money to afford this helmet. It is a beautiful helmet with all that graphics.
Shipping sucked. Was shipped from 2 different vendors and days apart. The part I needed most was the longest to arrive. I could've gotten the parts direct after seeing who the manufacturer was.
Because of the name
Because I needed them
So far so good ride a little hard but rear is 2.5 inches lower no handling issues.
J&P Cycles processed the order quickly. However, I don't really see any difference in the lean angle of the bike after installing the replacement extended Jiffy Stand. That was the only reason I purchased it.
Have always had good experience
Because of it's description.
Nice james foamet primary gasket. For the money an inspection and derby gasket would be nice though.
Had what i needed
Cheaper gasket leaked on me
I opened up the box for the fuel tank I ordered which was suppose to come with all the internal parts. All the parts where just thrown in the box. Looks like this item was returned at some point? I do i know if this is all going to work until i install it. Then if i install it and it dont work i can t return?
The bags were a little smaller than the Harley bags I had but they do the job.
Always had a good experience buying from JC Cycle, products are always good and service is great!
Needed storage bags for my 2004 Harley Ultra classic, gave the last ones away with my bike I sold
Shopping is easy, now will see on delivery, ….now it's arrived, all good 👍 p
Price and availability
I ordered 6 items and after billing my card they told me they didn't have 2 items but sent the other 4 items and I have never received my refund or my 10 store credit they said they would give me for the inconvenience
The two day shipping did not happen. Ordered tires on Friday and didn't arrive till Thursday afternoon.
Usually my products arrive on time.
Recommended
Love the way these gloves look! And love the way they feel! Perfect grip!
Convenience
Needed riding gloves for my Harley-Davidson Sport Glide.
High Marks. Checkout was smooth and snag free. J&P is a First Class Outfit and I enjoy doing business here.
J&P is a reliable source for parts I need to keep my trusty 1975 FXE Super-Glide fit as a fiddle and on the road.
I have difficulty obtaining parts from other suppliers.
I needed the items ordered today to perform regular preventive maintenance on my 49 year old Harley-Davidson.
I ordered a front and rear tube, one of each, and received one rear and a case of six front tubes.
Great deal huh? I called the company and told them about the mistake. Someone in shipping probably saw the part number and thought it was for one item, not six. About a $150.00 mistake in my favor, but I was honest about it and shipped the extra five back to them. They gave me a $50.00 account credit, which I thought was very generous.
Billy helped me with the mix-up on the extra tubes and their return. Great customer service.
Availability and price.
I've had good luck with the heavy-duty Michelin tubes. I also back them up with the Ride On tire sealant. Can't be too careful on the backroads when you're out in the middle of the boonies.
Was exactly what I ordered…………………………………………………………………………
Purchased stuff from them before
Needed a battery and an oil change.
Happy with the product and receiving them in a timely manner
Recommended by friends
Needed them
Found exactly what I needed. Could not find on ebay. First rate product and service.
The motorcycle shop I used to work at dealt with you guys. I think they still do.
Couple are missing and the rest need replacement
Had a coupon code for first purchase but it didn't work.overall good experience and product.
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We do apologize you had an issue with the promo code. First, please make sure you are logged into your account. Guest accounts may not be eligible for promotional discounts. We offer many promo codes for new and existing customers. Unfortunately, some manufacturers do not allow us to extend a discount this is why we must say ***Exclusions do apply*** I have added a link below to our exclusions. Also, additional restrictions can apply depending on the promotion. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com before placing the order and we will be glad to assist and confirm any exclusions or restrictions. Once again, we appreciate your feedback and we look forward to doing business with you in the future.
https://www.jpcycles.com/promotion-exclusions
Had a coupon code for first purchase but it didn't work.
Great website...always come through with anything I need.Recommended by Me to You All
I've ordered parts for my Harley Davidsons and I'm happy with the quality of parts. I trust that I will get exactly what I'm expecting.
Trusted parts dealer
Needed them
My experience was very easy ordering the parts and delegating my money the problem is you use two different shippers and it came from two different warehouses I bought and paid on the same day and schedule things to be worked on on a certain day according to the delivery dates of the shipping company well two of my five pieces got shipped here and was got here like eight days later than the other package I don't really like using a two company tracking program I really would prefer from my items to be shipped by one carrier only I don't want to go by the brown UPS then come to my post office for 5 to 7 days then be tracked by the United States postal service that's the only thing I would change that was my worst part of my experience and for the simple fact of the matter when I called everybody at j&p cycles no one really had an answer for me I could not get a hold of the other shipping company by phone had to show up there in person and he still couldn't tell me anything so it was a hassle to find out where my other two pieces went it really was and I wish you could fix that cuz that is going to deter my purchases from your company because it was entirely way too long of a wait for me to get the parts
Yet again this goes back to that two company shipping ordeal no one that I called and talked to at the j&p cycle company could tell me where my package or product was authena can tell me is it was shipped and it was with one of the two carriers
I chose JP cycles because they was the most reasonable price for my product I was needing
They were priced in my price range j&p cycles was the most reasonable person to buy the parts from
The part I ordered didn't fit not the first time this happened won't be buy from you anymore
I thought you had what I needed
I thought it would fit
Found what I wanted and placed the items on my wise list. Very easy to retrieve and order.
I have used J&P previous
Was ready for them.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.