• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8878

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
244

Instant Feedback

35,999 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,421)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user robertl5290
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Happy with the overall products, but one. V&H Stingray air breather. Poor workmanship on item #6. The Venturi Naked Backing Plate is just tacked welded. You can see daylight. I corresponded to V&H this is the response.Hello,
All of our intakes are just tack-welded. There is no rideability issues and no leaks. This will not do any harm.

Thank you,

Rider Support Team

VANCE & HINES

******* Rosecrans Ave. Santa Fe Springs, CA *******

T. *******529 f. *******110

Just for a possible return of the V&H stingray air breather.

Reason I chose this business:

Great service. Offered discounts to Military.

Reason I chose this product:

Had what i wanted at a fair price.

Quality
Thumbnail of user slopokem
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Had product I was looking for. Fast speedy checkout and speedy delivery.

Thumbnail of user rev.f
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase

They are ok but they are reach out much less from the frame than I thought they would according to the photo

Reason I chose this product:

Cost. Appearance.

Quality
Thumbnail of user jasonl2015
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Simple no hassle vendor. Easy to get the parts I need and they make it pretty easy to figure out if it will work or fit before making the purchase. Have never had to return an item or call customer service.

Reason I chose this business:

Long time customer.

Reason I chose this product:

Quality, fitment and style.

Quality
Thumbnail of user chrisr2612
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

I had a great experience I will be buying more stuff in the near future

Quality
Thumbnail of user robinj592
2 reviews
0 helpful votes
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May 24th, 2024
Verified purchase

Oil filters are wrong parts, website said they fit 1979 FLH but they are not the right size filter for oil tank...

Reason I chose this product:

Supposed to fit

Quality
Thumbnail of user rjq14
Rj
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I like the price and selection. Delivery is quick too. In fact, the order arrived a day earlier than the tracking information indicated.

Reason I chose this business:

Past experience

Reason I chose this product:

My bike was too loud

Quality
Thumbnail of user michaelm14300
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

Easy to find what I was looking for; checkout was simple.

Reason I chose this business:

Prior experience with them.

Reason I chose this product:

Purchase filled a need for long bike trip.

Quality
Thumbnail of user sandyw535
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I got exactly what I ordered and received it exactly when they said I would and it was a perfect match

Reason I chose this business:

Lowering kit

Quality
Thumbnail of user berrya27
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Simple process to order and always have what I'm looking for with timely shipping and delivery.

Reason I chose this business:

Parts availablity

Reason I chose this product:

Replacing lost parts

Quality
Thumbnail of user ralphgr
2 reviews
0 helpful votes
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April 12th, 2024
Verified purchase

Always have great experience with JP. Used to order by phone and sales was always very friendly. 82 yrs old and still on two wheels. Good quality for price and fast shipping as usual.

Reason I chose this product:

Have bought these before From JP. For other bikes. Am used to floor boards on my Harley but, at 82, Harley is getting a little heavy so stepped down but want floorboards.

Quality
Thumbnail of user andrewf1240
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

All I needed was a starter relay, I found what I needed at J&P and placed my order. A few days later, the part came, it was easy!

Reason I chose this business:

I still own the same '96 Softail Custom when I first started ordering from J&P many years ago. I since got me a newer (to me) '02 Road King and I kind of fell away from ordering parts. I also have a 2019 Ultra Limited. I wanted to fire up my Softail as it sat all winter, but it wouldn't start. My pal and fellow rider told me its the starter relay, as we went over the whole bike and I agreed. I ordered the part and now the old bike starts right up!

Reason I chose this product:

Was a very simple choice and nothing else was needed. I installed the part in less than 5 minutes and the bike fired right up!

Quality
Thumbnail of user jimw1524
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

J & P has a great variety of products available at fair prices and shipping is always quick. I have used J&P several times through the years.

Reason I chose this business:

Good variety of products and fair prices.

Reason I chose this product:

I have ordered some of those products before, several years ago.

Quality
Great experience, simple and easy
October 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I have ordered from J &P Cycles before.

Thumbnail of user keithi204
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Easy to shop around on website and a large selection of products for the different bikes I own. Thanks

Reason I chose this business:

Have what I need

Reason I chose this product:

Want to ride

Quality
Easy to navigate
April 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good products

Reason I chose this product:

I want to ride

Thumbnail of user samw1076
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

J&P seems to have a lot of different accessories. Next upgrade or project, I'll definitely be scouring their site for inspiration.

Reason I chose this business:

Availability and a well known, established company.

Quality
Thumbnail of user kevinp2084
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

All items were received in an acceptable amount of time but arrived on different days and even over a week apart. I would have preferred one package

Reason I chose this business:

Quality, price, availability

Quality
Thumbnail of user jjs82
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Great selection with fast Checkout. Shipping partners could "tighten up", but that's the world we live in these days

I paid for 2 day shipping on that last order and didn’t get all of my items in a time fashion AT ALL. Customer service rep refunded my money on the shipping. Didn’t help that the project was delayed by 3-4 days, but it is what it is and there’s always next year.

Reason I chose this business:

Daytona experience in the store was great

Reason I chose this product:

Quality brand for my stopping power. If your gonna GO, it better WOOO!

Service
Quality
Fast and EASY!
October 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great web site with great product choices!

Thumbnail of user adamh1258
2 reviews
0 helpful votes
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May 30th, 2024
Verified purchase

Great delivery time and great product! I would definitely order again from JP Cycles.

Reason I chose this business:

Long time customer

Reason I chose this product:

Looked great and for a great price.

Quality
Thumbnail of user jeremyv261
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

I lost a grill cover on one of my lowers late last season so decided to go with these to give me more visibility. Watching videos and reading instructions it took me just over 2 hours to install. I could easily do this under an hour next time. They light up well, look great, and hazard/turn signals change to amber and flash accordingly. Haven't got the bike out for the year yet but I'm sure they'll light the way.

Reason I chose this business:

Used them before and great products.

Reason I chose this product:

To replace my missing lower grill cover.

Quality
Thumbnail of user mickeyd58
2 reviews
0 helpful votes
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June 1st, 2024
Verified purchase
• Updated review

I received the order on time and was complete and what I needed.

Reason I chose this business:

Usually has what I need

Reason I chose this product:

Needed the parts for m 78 fxs

Quality
Great place to buy parts
February 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Bought parts many times from J&P

Reason I chose this product:

Needed to replace these parts

Had what I needed in a pinch
November 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

So far I have only received high quality products and for what I ourchased I got fast free shipping.

Good prices
November 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Used them before

Thumbnail of user silvioc27
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Purchased a helmet. Great helmet, was shipped immediately and arrived in about a week and a half.

Quality
Thumbnail of user davidd6104
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Easy online process for motorcycle battery. The online system insured my order was right for might bike

Quality
Thumbnail of user gregguss
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Calipers bleeder valve does not seat correctly, needed to line threads with Teflon tape, still not seating correctly and fully threading into caliper.

Reason I chose this business:

Good history with parts orders

Reason I chose this product:

Old style caliper for 76 shovel. J&P has only model available.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We’re sorry to hear this. We take your feedback seriously.If you want to get in touch directly with a member of our team Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and reference this review. Please include further details regarding your shopping experience/issue

Thumbnail of user christopherk484
2 reviews
0 helpful votes
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April 12th, 2024
Verified purchase
• Updated review

Everything I've bought from J&P/Revzilla etc has always been spot on and they provide it as fast as it's available. Very happy over the years with ton of purchases.

Reason I chose this business:

History of great service and inventory!

Reason I chose this product:

Always check prices and with the discounts I receive it's hard to beat the prices on the products I wanted.

Quality
Been buying for years and always pleased!
March 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great prices and shipping! Really like their videos also!

Reason I chose this product:

Stock bikes suck!

Thumbnail of user brianf2283
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

I asked for a Vented gas cap. The picture show a vented cap, but got a cheap gas cap.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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