• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8878

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
244

Instant Feedback

35,999 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,421)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user jong580
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

I ordered a pair of exhaust pipe baffles for my straight pipes.
The product was easy to find and purchase.
Made a significant difference in the sound.

Reason I chose this product:

Exhaust pipes were to loud.

Quality
Thumbnail of user vancef25
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Item was exactly as described, shipped and received quickly. This parts took care of he severe rattling and shaking of my Street glide saddlebags

Reason I chose this business:

Prior customer

Reason I chose this product:

Fix shaking and rattling of hard saddlebags.

Quality
Thumbnail of user noelw112
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Looked for toe pegs or highway bar rests. Found both. Good value.

Quality
Thumbnail of user nickf826
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Parts arrived earlier than expected. Very happy with the service.

Reason I chose this business:

The variety of parts available.

Reason I chose this product:

Great reviews.

Quality
Thumbnail of user ryanb2021
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Exactly what I ordered and surprisingly arrived faster than expected.

Quality
Thumbnail of user lgh4
1 review
0 helpful votes
  • Send Message
March 22nd, 2024
Verified purchase

All well except finding detailed information on this item was impossible to find on your site. Almost stopped me from ordering from you as I couldn't locate manufacturer's website to get the details. I finally found enough info on YouTube to order the light and onc eit arrive it included a very nice installing reference sheet that had all the info I wanted on 1 page. Please do more to allow us to see details of product, manual or installation sheet or other...Larry

Reason I chose this business:

Heard goods things from other riders.

Quality
Thumbnail of user juliov287
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

I called with specs on my motorcycle and this guy knew exactly what I wanted. No hassle at all.

Quality
Thumbnail of user rogerl826
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I ordered a 2024 Rebel windshield it fits perfectly and I'm very happy with the results. J&P cycles is the company I go to for motorcycle goods.

Quality
Thumbnail of user matth1256
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Ordered brake hose for a customers dyna I'm doingnsome 14in f47 viclas on and the hose came in exactly as e texted and I had it within 3 days I think, with free shipping iirc. Jp cycles is tits.

Quality
Thumbnail of user nilesd3
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I recently purchased several parts from J&P Cycles. The parts were sent out on time and arrived within a few days of purchase with no issues.

Reason I chose this business:

The prices were some of the best.

Reason I chose this product:

They are some of the best on the market.

Quality
Thumbnail of user edwardt771
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

For some reason i inadvertently ordered two of the same items. You all were great in handling my return with expediency and credited my account.

Customer service representative was very cordial and helpful. Handled my issue with professionalism and courtesy.

Reason I chose this business:

Great price

Reason I chose this product:

Saw online.

Service
Thumbnail of user stephend1740
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

They put a heavy jack in a box with a an air filter in it and damaged the filter and a second shipment the box of redline oil leaked onto my parts

Reason I chose this business:

Previous customer

Quality
Thumbnail of user scottw2660
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Overall it wad easy and fast the website was easy to navigate.

Reason I chose this business:

Because you had the products I seeded

Reason I chose this product:

Because it fit my Harley Davidson Streetglide

Quality
Thumbnail of user alexl1353
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

The progressive shocks are top notch and what difference in the ride, quality parts. The quick release by cycle vision for my hd leather bags are very good, now I can take the bags off when I want to.

Reason I chose this business:

I’ve bought stuff from you guys and never had a problem and you have the parts.

Reason I chose this product:

I wanted quality parts and they had good reviews. My shocks were worn out and I wanted quick release for my bags

Quality
Thumbnail of user vmanq
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase

Always liked JP CYCLES. Never had a problem with my orders. Have dealt with them many times over many years, their an excellent company and will always buy off them if they have what I need.

Reason I chose this business:

I've bought from them many years ago.

Reason I chose this product:

I really need them.

Quality
Thumbnail of user kevink2833
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

Needed a handlebar for my T 100 project, JP had an ODI aluminum 1" street tracker that looked really nice. Decent price. Ordered it. 3 days later it was delivered, packaged beautifully. Looked amazing on the bike, has several details that no other bars have. Decent price became a deal! Everyone involved in getting me that bar, very much thank you! They have put together a great team!

Reason I chose this business:

Had previously ordered.

Reason I chose this product:

Very good visual rep..

Quality
Thumbnail of user linh62
Lin
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase
• Updated review

Found one thing we were looking for, wish there were more available for the new trike we bought, but it's a 2024 model, so maybe it's too soon. Will check back later.

Reason I chose this business:

Reliable, dependable, great reputation, usually a good selection of items to choose from.

Reason I chose this product:

New bike needs new doodads!

Quality
Found one thing we were looking for, wish there were...
April 6th, 2024
Verified site experience
• Previous review

Found one thing we were looking for, wish there were more available for the new trike we bought, but it's a 2024, so maybe it's too soon. Will check back later.

Reason I chose this business:

Reliable, dependable, great reputation, usually a good selection of items to choose from.

Reason I chose this product:

New bike needs new doodads!

Thumbnail of user tpcockl
1 review
0 helpful votes
  • Send Message
April 2nd, 2024
Verified purchase

I've been ordering parts from J&P for many years now, spent a good deal of $ back in 2001-02 while rebuilding my Shovelhead. Most times when I need a part for the Shovel any place in town has to order it, so it just makes plain sense to order it myself.

Reason I chose this business:

It's where I normally go to order parts when I need them. I've been ordering parts form here since the 90' s and have always been pleased with my experiences with J&P.

Reason I chose this product:

It's spring time, I rode most of last year without my battery cover after it fell off while out on a ride, it was time for a new one.

Quality
Thumbnail of user johng7507
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Quick and easy. The parts were correct for my application as the website said they would be.

Reason I chose this product:

Bought something from Ebay and it didn't work, my bad...

Quality
Thumbnail of user stephenw2205
1 review
0 helpful votes
  • Send Message
March 27th, 2024
Verified purchase

I ordered a Dimmer switch because the one on my bike had gone out, I ordered here first. It took a little longer to get here than anticipated, but customer services contacted me and asked if I wanted a refund for the poor experience, after I decided to just wait, I got the switch, before the week was out, overall very satisfied

Quality
Thumbnail of user jeffh2253
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase
• Updated review

Some Items took longer than others because they were sent from different sources but I only had to wait a couple days for the final part.

Reason I chose this business:

Military discount. Easy to find what I am looking for online.

Reason I chose this product:

Building my motor and wanted to replace some parts that would fail over time and add a little power.

Service
Quality
Easy and accurate
November 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

J&P has been reliable. Good company.

Thumbnail of user martins1446
2 reviews
0 helpful votes
  • Send Message
May 13th, 2024
Verified purchase

Quick an easy to order. Product arrived 2 days later than original date expected but worth the money.

Quality
Thumbnail of user johnc11898
1 review
0 helpful votes
  • Send Message
May 13th, 2024
Verified purchase

J P Cycles is my go to for motorcycle parts. Quick shipping, short lead times and they stand behind their products.

Reason I chose this business:

I have store credit on a returned failed rear wheel rim. Just inspected the bike, front tire had some weather checking in it, was inspectable anyway. So got tire, rim strap & tube. Also figured I'd be replacing my brake pads sometime this summer so got those to try & use up my store credit

Reason I chose this product:

Because it is what I got previously. I used to have wish list made up for brakes, tires, filters, etc. but since you changed your site that is no longer. Glad you put back all past orders...makes it easier for me to look up these standard maintenance parts

Service
Quality
Thumbnail of user josepho1030
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

Chris did an expert job at help me pick out a helmet and new Cardo system for my wife and me and set it up in my helmet. Highly recommend!

Reason I chose this business:

Could not find what I wanted anywhere else.

Reason I chose this product:

Was time for a new helmet and wanted a better sound experience in our helmets

Quality
Thumbnail of user jamesp5686
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Is not as advertised, does not fit application,having difficulty returning!

Felt like a ping pong ball! Very ineffective

Reason I chose this business:

Found product on line

Reason I chose this product:

Was advertised to fit my application!

Service
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?