• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8878

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
244

Instant Feedback

35,998 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,421)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user brendaf1370
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Very easy to purchase and to check out. Price and quality of your parts.

Reason I chose this product:

Same part that I currently have.

Quality
Thumbnail of user nicholasb1192
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I made a order for like $150 and forgot some Exhaust gaskets. So I ordered the gaskets and JP charged me a ridicules' fee for shipping.

Quality
Thumbnail of user sherriw294
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

I had a very good experience. They had the jacket in my size, when other places I looked did not. I will be using J&P Cycles again.

Reason I chose this business:

They had the vest I was looking for.

Reason I chose this product:

It will serve the purpose I need it for.

Quality
Thumbnail of user renea185
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

…………………………………………………………………………………………. ……………………………………..

Quality
Thumbnail of user jimp1515
2 reviews
0 helpful votes
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May 12th, 2024
Verified purchase

This is a great place to shop for parts. Parts are easy to find and prices are always fair or better.

Reason I chose this business:

Been here before.

Reason I chose this product:

Brand I wanted good price.

Quality
Thumbnail of user charlesv847
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Purchased super e carb, directions show mounting plates, did not receive new mounting hardware for intake.

Reason I chose this product:

Ease of use and performance

Quality
Thumbnail of user timo738
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

Everyone was very helpful on the phone discussing this with them although I did get the wrong starter paid for overnight for the new one, but did not receive that till two days later

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user dennisc712
4 reviews
0 helpful votes
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June 1st, 2024
Verified purchase

Great price and a good DOT stamp for the year. Shipping was fast.

Reason I chose this business:

Web search and price comparisons

Reason I chose this product:

Great price for tire I was looking for my bike.

Quality
Thumbnail of user brodyh36
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

I never ordered anything for a motorcycle but now, im not ordering parts from anyone else.

Reason I chose this business:

I heard from a friend it was a good place to shop.

Reason I chose this product:

I wanted an all black look on my bike.

Quality
Thumbnail of user craigm1344
1 review
0 helpful votes
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June 1st, 2024
Verified purchase
• Updated review

Bought several items shipped to Australia quicker than I can get em here from 800 mile away.

the lady was a bloody legend

Reason I chose this business:

Service and variety of suppliers wares

Reason I chose this product:

Its what I needed

Service
Quality
Spoke to this lovely women today who help me out with...
May 23rd, 2024
Verified site experience
• Previous review

Spoke to this lovely women today who help me out with my shipping and order Bloody legend perfect customer service highly rate her.

Reason I chose this business:

Because of the selection of after market parts price and experience over the year number one go to shop.

Reason I chose this product:

Because they were what I wanted and needed.

Thumbnail of user parkerv23
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Very pleased with this company and their products. I will be ordering from them again.

Quality
Thumbnail of user austinh544
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Good selection of exactly what I was looking for. Fast shipping. And easy checkout.

Reason I chose this business:

Honestly, they're website was what came up on a Google search. Clicked on the link and was not disappointed.

Reason I chose this product:

Good reviews and fit my bike.

Quality
Thumbnail of user ginop37
GP
2 reviews
0 helpful votes
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May 31st, 2024
Verified purchase
• Updated review

Good quality, quick delivery and competitive pricing!

Reason I chose this business:

Ease of ordering

Reason I chose this product:

I needed it to augment some equipment.

Quality
Always receive my orders quickly
May 24th, 2024
Verified site experience
• Previous review

Always receive my orders quickly. Much appreciated!

Reason I chose this business:

Great price and quality products

Always great products and customer service
February 20th, 2024
Verified site experience
• Previous review
Always great price, products & customer service!
January 18th, 2024
Verified site experience
• Previous review
User friendly website for online orders!
December 22nd, 2023
Verified site experience
• Previous review
Thumbnail of user jamess9753
1 review
0 helpful votes
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May 31st, 2024
Verified purchase
• Updated review

Rack did not fit. Customer service was helpful. Had to return.

Service
Quality
Easy to navigate site
May 20th, 2024
Verified site experience
• Previous review

Easy to navigate site. Verify fit. Easy checkout.

Thumbnail of user jillb1248
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

10/10 recommend. Really appreciate J&P for their fast delivery & reliability.

Reason I chose this business:

They have big $#*! energy!

Reason I chose this product:

Because my motor scooter had a flat tire & needed a few small things for basic upgrades

Quality
Thumbnail of user roberte2385
2 reviews
0 helpful votes
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May 22nd, 2024
Verified purchase

Send me a new catalog as well, please and thank you

I've been a customer for 30 years

Reason I chose this business:

Quality reliability

Reason I chose this product:

I felt was best fit

Quality
Thumbnail of user robertc8159
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was good. However I wonder what the difference is between the extended reach, narrow and wide seat options. There's no description found anywhere.

Reason I chose this business:

I got the catalog in the mail.

Reason I chose this product:

It looked good.

Quality
Thumbnail of user vincents861
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

My bike is old and the moco doesn't stock most of my parts. I only use quality parts to keep my ride running hassle free. J&P have always had what I needed. Their selection and delivery are excellent. I'm very pleased and will continue to do business with them.

Reason I chose this business:

Refer to above statement

Reason I chose this product:

Quality and service

Quality
Thumbnail of user roars
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Found what I was looking for. Got confirmation from the store that the part I orderd was the right part for my bike. Easy to order.

Reason I chose this business:

They had the part I was looking for

Reason I chose this product:

Need it for my install on the bike

Quality
Thumbnail of user renb36
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

I wanted a duel sport tire that was not as aggressively knobby for a rear tire as most seem to be for my Honda SL70.

Reason I chose this business:

Reasonable price

Reason I chose this product:

I have bought Shinko tires before. Good selection, low cost.

Quality
Thumbnail of user randallh390
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Always good, generally on time. Products are usually high quality, good website

Quality
Thumbnail of user rona691
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

I have ordered many times through J&P and i receive great service.

Reason I chose this business:

I have had good experiences with this company.

Reason I chose this product:

Bassani exhaust products can not be beat!

Quality
Thumbnail of user hillbillyn1
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

The search engine is better than amazons! I was able to searchonce for what i wantedwithout refiningseveraltimes!

Reason I chose this business:

Massive amount of products

Reason I chose this product:

Daughter picked it

Quality
Thumbnail of user michaelh8432
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

J P Cycles was better when it was in Iowa. So sad this was lost when the Parham family sold it but I get it!

Quality
Thumbnail of user toddb324
2 reviews
0 helpful votes
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March 26th, 2024
Verified purchase

I was a little daunted at first. Once I figured out how the part worked it was a dimple install. I would how ever recommend building a brace of some kind for the back side of the floor board for extra support. But as a short rider these floor boards are great for fitment.

Reason I chose this business:

A wide range of aftermarket parts to choose from

Reason I chose this product:

I chose the product because im wicked short and didnt want to spend tons of money making my harley rideable for me.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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