• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8875

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,294
Neutral
317
Negative
244

Instant Feedback

35,994 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,418)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user scottv838
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

I like a piticular set of bobster fat boy glasses for riding and work and JP had them on clearance for a great price so I bought 4 pairs,great price quick shipping

Reason I chose this product:

Great eye protection for me

Quality
Thumbnail of user seank732
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Could have had a little more detailed or easier to access details, price not bad but could be better but you get what you pay for so

Reason I chose this business:

Had the product I wanted

Reason I chose this product:

It's the product I like for my bike

Quality
Could have gad a little more detailed or easier to...
April 22nd, 2024
Verified site experience
• Previous review

Could have gad a little more detailed or easier to access details, price not bad but could be better but you get what you pay for so

Reason I chose this business:

Had the product I wanted

Reason I chose this product:

It's the product I like for my bike

Thumbnail of user charlesw3537
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Wow! How to begin;; Geneva! That woman really needs a Pay raise! In almost 40 years of Bikes I have NEVER ordered Anything & received it the NEXT DAY. I know UPS gets credit also BUT it started with her. She is an Asset to your company;; professional on the phone, answered ALL my questions: pleasant to speak to! I have 24 employees & 7 women up front. Proud of them all BUT GENEVA;; always room for one more in the Office! Lol Thanks guys;; I WILL be coming back for more!

Reason I chose this business:

Friends in Galveston recommended

Reason I chose this product:

Just basic Bike Maintenance

Quality
Thumbnail of user michaelr376
2 reviews
0 helpful votes
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May 9th, 2024
Verified purchase

Had both fuel line and shipped the fast for my friend harley. Was able to get him back going in a timely manner

Reason I chose this business:

Good prices for quality products

Reason I chose this product:

Can't go wrong with drag specialties

Quality
Thumbnail of user michaelq547
3 reviews
0 helpful votes
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March 10th, 2024
Verified purchase

Thanks! I really needed this at Bike Week and often I had to find a different parking slot due to the lowered bike and stock Jiffy Stand. Problem fixed.
And, this install is like a 5-minute deal! Yay!

Reason I chose this business:

You are my local Jacksonville (Cycle Gear) and Florida (J&P Destination Daytona) shop, with the MOST gear I need.

Reason I chose this product:

I lowered my bike, and I wanted a very reliable replacement kickstand.
Arlen Ness is above reproach. The others had some negatives in their reviews.

Quality
Thumbnail of user jasonc3067
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I pulled up the website, entered my make, and model and year Harley Davidson, and found the handlebars I wanted

Reason I chose this business:

Because I like JMP cycles.

Reason I chose this product:

It’s a cold and rainy day here, so I figured what the hell!

Quality
Thumbnail of user bretts668
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

So I almost ordered the wrong tire but because of the live chat Representative who pointed me in the right direction, I ended up with both front and rear tires for my bike that not only matched, but were the right ones? Thank you all again.

Quality
Thumbnail of user andrewc2794
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

N/A………………………………………………………………………………………………………………………….

Reason I chose this business:

N/A………………………..

Reason I chose this product:

N/A………………./:::

Quality
Thumbnail of user stevem3607
1 review
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

I have not had time to go on a long ride with this product, was easy to install and setup

Reason I chose this business:

Good return process, if I ordered the wrong product

Quality
Battery shipment
March 7th, 2024
Verified purchase
• Previous review

Packing could have been a lot better for a battery

Quality
Thumbnail of user nickl906
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I ordered a license plate relocation kit and it was way better than I expected! Easy installation and it looks awesome!

Quality
Thumbnail of user seanh948
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Title says it all, I ordered 3 primary gaskets for my FXR when it arrived found one of them ripped already still in packaging and everything.

Reason I chose this product:

I needed it

Quality
Thumbnail of user jeremyj828
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

I tried dk but couldn't find what I needed came here and less than five minutes I was checking out! Thanks!

Reason I chose this product:

Needed new rubber

Quality
Thumbnail of user toddc843
2 reviews
0 helpful votes
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May 25th, 2024
Verified purchase

Had what I needed. Just takes patience in finding what you're looking for

Quality
Thumbnail of user jamesn277
James N.
2 reviews
1 helpful vote
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April 27th, 2024
Verified purchase

J&P Cycles is one of the best companies that you can deal with for motorcycle parts and accessories plain and simple.

Quality
Thumbnail of user thomass4439
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

Ordered 2 tires for my motorcycle both tires ended up lost or returned to sender. Customer service was a huge help and got my tires to me. Was a lil over a week or so but helped and stayed in touch during the whole process.

Solved all issues and got my product to me in a timely manner.

Reason I chose this product:

Only white wall tires I seen

Service
Quality
Thumbnail of user jasonr2202
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Not very happy to open the box and see my $90 gasket set stuffed in a smaller box, all bent. They can do better at shipping parts that need to remain flat and unbent.

Reason I chose this business:

Used them before and no issues

Reason I chose this product:

Quality products

Quality
Thumbnail of user michaelh8480
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Always a pleasant experience. Most always find what I want. Competitive pricing. Fast shipping.

Reason I chose this business:

Honest and credible company.

Reason I chose this product:

Oncoming traffic visibility upgrade to my 2008 Goldwing.

Quality
Thumbnail of user keithl882
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I could not have asked for better service. The customer service representative was very helpful and the order was delivered promptly. Thank you!

Reason I chose this business:

Reliability

Reason I chose this product:

Headlamp is out

Quality
Thumbnail of user geraldo252
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

I looked in the pages on your site and it was kind of misleading and not what i expected in my order and want to send everything back, but i never got the information on how to do it and there was on reciept in the box or on the outside of the box. I wont to send everything back as i don't need them as r
They are not what i thought they were.

Quality
Thumbnail of user jims2669
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

I bought from j&p cycles before but it's been awhile. Didn't like the 10% discount the website offered at the beginning was denied at check out. Otherwise I usually know what to expect.

Reason I chose this business:

I know part needed would be priced right here in the aftermarket.

Reason I chose this product:

I lost a part in the Fall due to rough streets and a loose nut.

Quality
Thumbnail of user theresab1285
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

The website was easy to navigate, and the quality of the parts was great!

Reason I chose this business:

I've been being parts from J&P cycles for many years.

Reason I chose this product:

Repair parts.

Quality
Thumbnail of user charlesd2274
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Ordered a set of tires and they were delivered within 48 hours with free shipping. They were good fresh tires; had been removed from the molds within a month of each other, being only three and four months old.

Quality
Thumbnail of user johnk6138
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

I love this company, and the prices as well
I love the exact fit tool as well

Reason I chose this business:

Always lowest prices

Reason I chose this product:

I needed to replace mine

Quality
Thumbnail of user davidh9229
2 reviews
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

I got the Arlen Ness Big Sucker air cleaner for my '05 xl1200c, installed super easy, does what the name e implies-sucks big air! Liked it so much got another for my '11 FLHTK. Helluva good price.

Quality
Site is easy to navigate
March 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I'm an RPM member

Reason I chose this product:

It's what I was looking for

Found what I wanted easily
October 14th, 2023
Verified site experience
• Previous review
Thumbnail of user zacd29
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase
• Updated review

Easy shopping fast shipping an extremely wonderful customer service!

Reason I chose this business:

Customer service

Service
Quality
Quick an easy
April 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Fast shipping great customer service

Reason I chose this product:

Fixing hyper flash

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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