• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user johnw8458
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

My old tank had lots of rust and loads of the chrome flaked off into the tank. Rather than mess with that, I chose to get a replacement. Surprisingly, the replacement also has rust in it and at least one flake of chrome. This is far less that the original oil tank and I should be able to clean it up ok, but it is a disappointment.

Reason I chose this business:

Years of easy ordering and reasonable prices.

Quality
Thumbnail of user jakek260
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Shipping was said to come on a certain date and ended up showing up several days after. Which I would've ordered from someone else if I knew it wasn't going to be there on that certain day.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Thumbnail of user yathisvaranr
1 review
0 helpful votes
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July 17th, 2024
Verified purchase
• Updated review

Simply Fantastic...Had good experience in finding the parts accordingly to my bike model, easy order processing and check-out steps. The only problem the tax is bit high for online and International Orders. I hope the tax will be reduced in the future.

Reason I chose this business:

Because its a one stop online bike accessories and all things bike shop. The price is good, fast delivery and most importantly all products are genuine and good quality. Rest assured your are dealing with an authentic and reliable online bike shop portal.

Reason I chose this product:

Good Quality, Competitive price and fast delivery

Quality
Very Good Experience, and would definitely shop again,
May 7th, 2024
Verified site experience
• Previous review

Very Good Experience, and would definitely shop again,

Reason I chose this business:

Easy and efficient portal for online for Purchasing

Reason I chose this product:

Because the product is in stock and under sale today

Thumbnail of user austinf304
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I payed for the next day shipping and it still took 3 days after the purchase for the part to arrive. I was not refunded for paying for premium shipping.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We checked into your order we say you paid for 2 day air. Your order did arrive in the 2 day air time frame. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user davidh10504
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

It's great you can check that part will fit your bike - but part delivered is longer than stock. I'll need to purchase the correct cable elsewhere.

Reason I chose this business:

Came up in Google search

Reason I chose this product:

No longer available through H-D dealer

Quality
Thumbnail of user brians1149
3 reviews
0 helpful votes
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September 8th, 2024
Verified purchase
• Updated review

I've bought these pads from J&P in the past and that why I keep coming back to these guys. Fast shipping at a fair price.

Reason I chose this business:

They're the best

Reason I chose this product:

I've used them in the past

Quality
Washable air filter
June 29th, 2024
Verified purchase
• Previous review

The filter arrived in a timely manner, and was as advertised. I have not washed it yet, so I cannot report on that aspect of it.

Reason I chose this business:

Past business dealings have been problem free.

Reason I chose this product:

It was what I was looking for.

Quality
More great service
April 25th, 2024
Verified purchase
• Previous review

I've bought these brake pads from J&P in the past. The pads do a fine job, and J&P can be counted on for fast service.

Quality
Thumbnail of user scotth2996
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

1993 Fatboy choke cable finally gave out after 31 years.The new cable fits like original and has the plastic tensioner screw. You will need to use the original spring,valve, and elbow at the carburetor as the new cable does not contain these pieces.

Quality
Thumbnail of user chrisr2606
1 review
0 helpful votes
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September 18th, 2024
Verified purchase
• Updated review

Brake pads are 5 stars, but my order came 2 days late because FedEx is the absolute worst. UPS is the was to go guys…

Reason I chose this business:

Convenience

Reason I chose this product:

Because I needed them

Quality
Great customer service and support!
May 23rd, 2024
Verified site experience
• Previous review
Thumbnail of user tylerf464
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

Bought many times, always able to check content prior to purchase, makes for no returns. Shipping is not bad.

Fast easily resolution.

Reason I chose this business:

Orders based on bike model and year.

Reason I chose this product:

Quality and price.

Service
Quality
Fast shipping last time
August 14th, 2024
Verified site experience
• Previous review

Fast shipping last time. Good selection.

Reason I chose this business:

Selection, account. Shop by bike.

Reason I chose this product:

Look, to match on bike.

Usually everything I pick is in stock here
July 19th, 2024
Verified site experience
• Previous review

Usually everything I pick is in stock here. Rare on a lot of bike sites.

Reason I chose this business:

Search by specific bike, a deuce, so harder to find parts for.

Reason I chose this product:

Look, quality, needed a replacement.

Thumbnail of user bartm111
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The ignition switch I ordered for my 1991 Springer was pretty much exactly like the original one. It fit perfectly and worked great. The part was delivered on time and the cost was estimated exact.

Reason I chose this business:

They had the part listed in stock and shipped for a decent price.

Reason I chose this product:

See the previous questions and answers.

Quality
Thumbnail of user barryb949
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The factory windshield on my 2019 Electra Glide Standard was 8". It was distorting my line of site. The 5" is perfect, I have full view of the road now. The Memphis Shades looks better too!

Quality
Thumbnail of user sueannee2
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I ordered Kuryakyn Phantom rider floorboards for my RoadGlide. They stated that it would fit my bike but the holes didn't line up correctly. I'm so disappointed because they would've looked awesome on my motorcycle.

Reason I chose this business:

The price, customer service and how quickly you receive your parts.

Service
Quality
Thumbnail of user miker2495
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

I would use J&P again in the future. Parts were not available thru Harley Davidson due to the age of my bike

Reason I chose this business:

Parts not available thru Harley Davidson

Reason I chose this product:

Parts not available thru Harley Davidson

Quality
Thumbnail of user randyd751
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Fast shipping and great product I will definitely be doing business here again. I highly recommend this place

Reason I chose this product:

Not sure but good so far

Quality
Thumbnail of user chads927
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase
• Updated review

Order shipped quickly and arrive on time. Packaging was very good. Parts are installed and please with the results.

Reason I chose this business:

Quick shipping and items in stock

Reason I chose this product:

Love the Trashin Supply quality.

Quality
Great Selection and quick Shipping
July 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Part In Stock and reliable shipping. Easy returns if any issues

Reason I chose this product:

Needed a shorter shifter

Thumbnail of user mariom784
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I just got my first Harley Davidson and don't know much about them this sight made it easy for me to find the parts I needed for my bike thank you J & P Cycles!

Reason I chose this business:

Prices and availability

Reason I chose this product:

Prices and availability

Quality
Thumbnail of user jonathanl1186
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I noticed immediately upon ordering that somehow the zip code changed and it was going to somewhere in Pittsburgh instead of my address. I immediately called and got through to customer service who helped cancel my order and reorder to the correct address. Thank you so much for your fast response! And thank you for your great customer service!

The customer service rep was knowledgeable and friendly and helped me fix the shipping issue I had immediately.

Reason I chose this business:

Just looking around and found them online

Reason I chose this product:

Needed to get my motorcycle fixed and they had the parts I needed

Service
Quality
Thumbnail of user alanh1307
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Quick and easy. I loved how it was packaged. Thanks for the stickers also. Grab life by the handle bars.

Reason I chose this business:

You are the first company to have these lights

Reason I chose this product:

I have been looking for them for over a month

Quality
Thumbnail of user jamesb9981
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Got the product it was in perfect condition had no instructions in the box but there's always YouTube. It came a day early which was great. Would buy from you again in a heartbeat although I did get a 10% discount after I purchase the product, but I do intend to use it. Thank you, James Boyte

Quality
Thumbnail of user kylel671
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

I've done business with you guys before. All in all happy with your parts. Had to return one item, still waiting for the refund. So we will see about that.

Reason I chose this business:

Ease of use. Parts availability

Reason I chose this product:

They had been on my to do list.

Quality
Thumbnail of user joshp511
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

Site is easy to use and products ship quickly.

I've ordered many items in the past and never had an issue.

Reason I chose this business:

Used before.

Reason I chose this product:

Always wanted a blue dot break light cover.

Quality
Thumbnail of user tonyl1258
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I purchased the rpm subscription, I did receive the discount, however the "free 2 day shipping" didn't happen. It took 4 days on 1 item and 6 days on the other. I will be cancelling the subscription.

I did receive a refund on my subscription. It's the only thing he could do. The delay in the delivery ruined my riding plans. So I will be cancelling my subscription.

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

I do apologize that the carrier let us both down. I am pleased our representative was able to provide you with the credit to help with your frustration. We appreciate your honest opinion and will follow up with our team. We hope to get things right next time. Thanks for letting us know.

Thumbnail of user carls1333
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Everything on their website was very easy to navigate. Found the part I needed, place the order and had it within a few days. Just haven't had a chance to put it on yet, LOL

Reason I chose this business:

One of the best known motorcycle parts stores

Quality
Thumbnail of user krist154
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

Needed a new breather, JP had exactly what I was looking, placed order and it shipped the same day. Received it a couple days later.

Quality
Thumbnail of user diamonddavis
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Ordered my tires and some new grip, got here quicker than $#*!. Even faster than they said. Too good!

Reason I chose this business:

They have all the things I need to go vroom.

Reason I chose this product:

Just something’s I needed to get back on the road.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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