• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1272
  • Quality
    8864

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,288
Neutral
317
Negative
243

Instant Feedback

35,970 reviews

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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,409)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user wendellr56
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Fast shipping great quality products jp has what you need

Reason I chose this business:

Grwat choice of available options in stock.

Reason I chose this product:

To change the grip style

Quality
Thumbnail of user ronalds2214
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

As usual they ship fast, have great pricing and no issues after several purchases. I'll gladly continue to shop with J&P Cycles!

Quality
Thumbnail of user timh1624
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Orderd my new tires for my 96 ultra Ox at the pigeon forge J n T cycles helped me get the right one for my bike he was Extremely Knowledgeable for me on my bike he was Awesome too thank you very much n they got here fast for me also I will order from them again GREAT JOB THANK YOU

Reason I chose this business:

The best prices n fast service getting them to you n they know their products too n very knowledgeable in what they sale thank you

Reason I chose this product:

Best prices n great tires to put on on my bike n it rides better than ever before now will buy more from J n P cycles in the future

Quality
Thumbnail of user devinr132
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Everytime I buy from J&P cycles, I know I'm getting a top notch product and that it's going to be delivered ASAP. I've yet to be disappointed

Reason I chose this business:

Because I like good stuff

Reason I chose this product:

I needed it

Quality
Thumbnail of user jamess9380
1 review
0 helpful votes
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February 24th, 2024
Verified purchase

Been ordering parts from you guys for years. Used to be a very dependable place to shop. Ive spent thousands of dollars with you. Have not ordered for a few years.my last order came somewhat quick. But the parts described are not what they should be. I ordered two parts that are suposed to fit together...never happen in my life. By the way i have been working on Harley Davidson motor cycles for over 60 years. Im not sending parts back. I will just get them some other place.thank you

Reason I chose this business:

Shopped here before

Reason I chose this product:

Redoing my ride

Quality
Thumbnail of user thibaultp2
2 reviews
0 helpful votes
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April 10th, 2024
Verified purchase

Website is easy to navigate and product descriptions are good.
The payment page is also clear.
Hopefully the product will be delivered on time...waiting.

Reason I chose this business:

Google search

Reason I chose this product:

Seems to be the right fit for my motorcycle

Quality
Thumbnail of user steves3978
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I ordered a battery and a brake light cover. I was charged for and received a battery and two brake light covers. No big deal. The client rep was a good guy and helped me get the products I needed.

Reason I chose this business:

I hate to admit it but because of your e mails

Reason I chose this product:

Your reps recommendation.

Thumbnail of user christopherz318
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Ordered tires for my Roadking, I received exactly what I ordered and they came within 3 days on ground. I will be using them again in the future. Already putting the list together.

Reason I chose this product:

Online reviews and my associates personal experience with similar products

Quality
Thumbnail of user wesj58
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Site was easy to use and they had what I wanted in stock. Part shipped and arrived quicker than expected.

Reason I chose this business:

They had what I wanted in stock

Reason I chose this product:

Had good overall rating for newr bike with few options to choose from.

Quality
Thumbnail of user davidn2935
2 reviews
0 helpful votes
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May 2nd, 2024
Verified purchase

Website is easy to use. Received the part quickly and it is a sturdy metal part with a quality chrome finish. Thanks J&P.

Reason I chose this business:

Well established organization.

Reason I chose this product:

Had a replacement (custom) style horn cover and wanted to restore the bike to original condition.

Quality
Thumbnail of user adrianl349
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Great experience overall, I was able to find parts easily and navigate through website easily. Also fast delivery service faster then I expected.

Quality
Thumbnail of user shanew435
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Great shipping, great site with great description. Quality product and was pleasantly surprised I didn't have any problems with exhaust install. Changed the whole look of my bike and it's what I have always wanted. Pleased with my purchase.

Reason I chose this business:

They offer military discount and have an excellent site that allows you to narrow down the parts that will work with your bike.

Reason I chose this product:

Cobra makes a quality exhaust and they offered fishtails.

Quality
Thumbnail of user bartw75
1 review
0 helpful votes
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May 17th, 2024
Verified purchase
• Updated review

They look great.I haven't installed them yet.I might let you know after I put them on.

Reason I chose this business:

I have ordered from J&P many times.I trust I will get exactly what I ordered.

Quality
I have ordered before
February 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Ease of finding what I want

Thumbnail of user joshuaa810
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

The joker machine turn signals I ordered were missing a lens screw straight out of the package.

Quality
Thumbnail of user clarenceh165
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easiest transaction you could ask for. Have bought from J&P cycles plenty over the years. You get what you ask for promptly.

Reason I chose this business:

Used them before for parts

Reason I chose this product:

Because I need a new part for my bike

Quality
Thumbnail of user wayneh977
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Easy to locate parts with bike specific filters. Parts arrive fast.

Reason I chose this business:

Was a local shop till they closed Anamosa store.

Reason I chose this product:

Good quality at a good price.

Quality
Thumbnail of user clintonr90
Clinton R.
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Headlight was occasionally dimming while riding was the start for a couple months. Then recently the Battery wasn't holding a charge, diag was throwing codes about O2 and low voltage. Tested the pins that went to the voltage regulator from the stator to find out that the Regulator was probably the issue.

Easy to install, plugs were in the right spot. The clamps that it came with are something left to be desired as they are just some plastic piece.

Reason I chose this business:

Best motorcycle parts online shop

Quality
Thumbnail of user miken1341
1 review
0 helpful votes
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March 4th, 2024
Verified purchase
• Updated review

The tires were purchased on February 27th and were supposed to be two-day shipping. We just received the tires today and the customer is not happy with us. We order a lot of stuff from you all and this was the first time it created a real issue.

Reason I chose this business:

Availability of products

Reason I chose this product:

They were what the customer needed for his bike with our guidance.

Quality
Almost always have the parts we need
December 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

We re Rider's Plus members and like to utilize our benefits

Thumbnail of user mikeh3222
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

You shipped our order very quickly. Only a couple of down days of riding our motorcycle. Thank you

Reason I chose this business:

We have always had excellent service.

Reason I chose this product:

We have used these same tires on our bike before so we stick with them.

Quality
Thumbnail of user chrish3800
1 review
0 helpful votes
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March 27th, 2024
Verified purchase
• Updated review

I've called the Taylor location for assistance on ordering a tuner, gages and some other accessories and was amazed by the service I received, along with the corporate support. I was able to add on a past purchase while purchasing 2 set of gages which resulted in substantial savings, plus Emily offered me a free tee shirt because I drive to the store (which is an hour away) yeah it's just a tee shirt but little things like that go a long way. I enjoy that J&P offers a Veteran discount as many other companies I've call DO NOT. I am thrilled and happy to say the least, yeah I find some other items at better prices and do order them, but I always start my search for accessories at J&P.

Emily made the purchase extremely satisfying, she contacted corporate to ask some assistance and with the team work that was displayed was incredibly awesome to see I was just not a number but a Valued Customer!!

Reason I chose this business:

Service, Quality and Selection

Reason I chose this product:

Performance

Service
Quality
Great Customer Service
February 19th, 2024
Verified purchase
• Previous review

I went to Taylor MI store to make sure I was going to receive the proper tuner and was Very Happy with the customer service and online tech support before I placed my order. Shipped fast and then order an air cleaner a few days later Again fast shipping and great prices. Thanks for all the assistance!

Reason I chose this business:

Reputation and friends recommendation.

Reason I chose this product:

Did my research and was happy with pricing and service plus had a great selection.

Quality
Thumbnail of user richardc4936
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

It was quick and easy, fast and friendly. I ordered from here before and never had any problems. I like the people the price and they always have what I need. My wife loves her helmet she bought.

Reason I chose this business:

Great parts for motorcycle

Quality
Thumbnail of user gregm1556
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I ordered from J&P years ago and I am happy to say the process was as good now as it was then! The shipping was super fast (2 days to Canada!)

Quality
Thumbnail of user tawnil3
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

We ordered a couple things for my husband's motorcycle, not only did they have fast delivery, but they also had the best prices compared to others. We will definitely be ordering from them again.

Reason I chose this business:

We order from here all the time.

Reason I chose this product:

To make my husbands motorcycle better and better prices than other places.

Quality
Thumbnail of user jonathang1190
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I don't care how much you pay you won't get a better deal than this great quality great fit thank you so much JP cycles

Quality
Thumbnail of user douglasw1040
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Ordering was great. Once lost package was lost, new package was sent. Shipping took way too long after package was handed off to USPS. At least 6 days before tracking information updated after being handed off to USPS.

Reason I chose this business:

Better selection

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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