• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,664 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user christopherb3144
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Good experience was able to find parts in stock and at a fair price.

Quality
Thumbnail of user jasona1568
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Seat arrived when promised, and I love the product. Would definitely purchase again.

Quality
Love the next day Shipping!
May 22nd, 2024
Verified site experience
• Previous review
Thumbnail of user jeremyh1111
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Other than having to jump through hoops now for a 850 seat…. I should have just returned it.

No very helpful- just contact manufacturer

Reason I chose this product:

Last time for Saddleman

Service
Quality
Thumbnail of user markm6259
2 reviews
0 helpful votes
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April 8th, 2024
Verified purchase

The part was as described and fit the motorcycle per design. The product did take a little longer to ship, but hey that's expected now a days. Thank you and will continue to order parts and other necessary gear from this site.

Reason I chose this business:

Been using them for years.

Reason I chose this product:

Needed the part and pricing was fair.

Quality
Thumbnail of user edb816
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Normally the shipping is quick. Service is very good if not exceptional.

They listened comprehended then solved the problem . Excellent!!

Service
Quality
J&P give good service but expensive
March 27th, 2024
Verified purchase
• Previous review

I have enjoyed my dealings with J&P cycles. They
Are courteous always and I have returned a few items with no problems

Returned some items no problem

Reason I chose this business:

Bought a new bike

Service
Quality
You need to honor.what web site states on you shipping
January 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I am not sure now

So for great experience
January 7th, 2024
Verified site experience
• Previous review
Thumbnail of user damionr27
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Jus make sure you order exactly what it is you need, and they take care of the rest in regards to the reliability of distributed products.

Reason I chose this business:

Heard it was reliable

Reason I chose this product:

I needed them

Quality
Thumbnail of user dougs1082
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Prices and parts quality good, always looking for fairness and good service

very good

Reason I chose this product:

Needed them

Service
Quality
Thumbnail of user philipc956
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Purchased, shipped and received quickly. Effortless. Will definitely order from J&P again.

Quality
Thumbnail of user michaelb12456
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It's all good. Best price around. Free shipping i dont know what else to say.

Reason I chose this business:

It's a cool name and the best deal. Duh. ;)

Reason I chose this product:

Getting a bald front trike tire.what can I say?

Quality
Thumbnail of user damonm159
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

So far everything I have ordered has been true to description and fitment recommendations

Reason I chose this business:

Lack of a better source for parts.

Reason I chose this product:

I have an old Harley... It needs lots of love.

Quality
Thumbnail of user dakotahm6
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Found what I need, easy to order, and reasonable shipping time frame.

Quality
Thumbnail of user chadb646
1 review
0 helpful votes
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June 12th, 2024
Verified purchase
• Updated review

Pretty good overall fairly quick delivery. Okay pricing and in stock most time

Fine

Reason I chose this business:

Because I like them

Reason I chose this product:

Because I like what I like and they carry most products I like

Service
Quality
Overall descent experience
April 3rd, 2024
Verified purchase
• Previous review

Usually awesome service but $#*! happens few times. But y'all have tried make it up little.

Reason I chose this business:

Because overall I like the products. Prices are mostly reasonable

Service
Quality
Thumbnail of user obm2
Ob
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Fast shipping. Easy to order, gave 4 stars because there has to be room for improvement with everything.

Reason I chose this product:

Needed tires

Quality
Thumbnail of user jimc2109
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

I haven't installed it yet. Can't say if I'm satisfied yet. Thanks

Quality
Thumbnail of user billo620
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Delivered product as described. But effort required to find the product (tires for older bike)

Quality
Thumbnail of user gregorys1630
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I had purchased 3/8''- 16 chrome bolts for aligning the rear wheel. The chrome coating makes the threads greater than 3/8 of an inch. I had to use a die to clean the threads. This removes that chrome from the threads exposing the carbon steel. I have bought 2 or 3 set at this point. With the same results. I cannot use the bolts because I'm trying to achieve a chrome look.

Reason I chose this business:

I will continue to purchase from J&P Cycle. My over all experiences have been good.

Quality
Thumbnail of user arthura370
1 review
0 helpful votes
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April 10th, 2024
Verified purchase
• Updated review

My disappointment is the $10 charge for returns. It wasn't your fault I know but that was quite a cost. Anyway I was able to give the air filter a home. I have been unable to replace my 3 inch high filter with an alternative and modified this one to work. Thank you, as I said I don't feel it was your fault.I

Quality
So far so good!
October 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Ordered from before.

Thumbnail of user albertf357
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Really satisfied with the stand, but I wish I knew about the duty fee! If I knew about that I would have bought elsewhere. $59.44 I had to pay to receive my package on top of the price of the stand and shipping! So not sure of buying here again.

Reason I chose this business:

Had good prices

Reason I chose this product:

What I was looking for

Quality
Thumbnail of user michaelm14350
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Ordered a part online. Had to buy additional hardware for the part to work.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Make wife happy

Quality
Thumbnail of user mikes5028
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

The only negative is the offer of discounts and then not being able to apply them for one reason or another, promo code and military discounts would not work. If they wont allow them to be applied, dont offer them

Reason I chose this business:

Wanted to order them today, looked at e bay and amazon and they were about the same price but I was hoping to use the military/first responder discount, but...

Reason I chose this product:

Seemed like they were what I wanted, The sock is for my veteran air cleaner I bought from your company, NAVY VO2

Quality
Thumbnail of user benitop21
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase
• Updated review

I purchased 2 levers and was a little bit confused that in the first package only the brake lever was found, but a couple of days later a second package arrived with the clutch lever.
Sadly I realized in the product description of the manufacturer that I may need a small screw called brake piston pusher or something similar. This was not mentioned in your product description if I recall well. I purchased this part directly at the manufacturers online shop an got it also fast delivered.

Reason I chose this business:

I passed this morning in front of the Scottsdale shop

Reason I chose this product:

To upgrade my bike

Quality
Found what I was looking for
March 22nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I passed this morning in front of the Scottsdale shop

Reason I chose this product:

To upgrade my bike

Thumbnail of user jakobs49
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Fits but doesnt look like it should at all and who tf makes a limit on how short these can be had to add just to post this

Reason I chose this business:

Refered by a long time customer

Reason I chose this product:

Black bike needs black mirrors... ill be back for more if everything comes nicely and as advertised used products seem like good savings need photos of the items though for me not just the display photos

Quality
Thumbnail of user donovand46
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Sissy bar arrived in plastic with protected padding on important parts. Install instructions had good picture diagrams and install took less than 5 minutes.

Reason I chose this business:

Best price I found for the sissy bar I wanted.

Reason I chose this product:

Old lady needed a sissy bar.

Quality
Thumbnail of user neavenf
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

The boxes that were shipped to my house were huge compared to what was inside. I also find it ridiculous that I have been forced to do this survey through repetitious sending of the email every 2 days until a response was given.

Reason I chose this business:

Only because there are no local parts shops in my area but I am truly debating if I will again

Reason I chose this product:

I needed brakes.

Quality
Thumbnail of user shelleyo71
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Very good, extremely helpful staff.
The baffles required were not in stock, so they suggested shipping them from another store to the hotel where I was staying, ensuring delivery would be made before the end of my vacation.
They arrived promptly and well packaged, with clear information on the labels.

Reason I chose this business:

The vance and hinds guy suggested them

Reason I chose this product:

The UK are introducing new sound laws for motorcycles, so quiet baffles were needed to meet the sound requirements.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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