• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8859

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,288
Neutral
317
Negative
243

Instant Feedback

35,945 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,404)

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user rudyo42
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The website is easy to use and find exactly what you need. The products are always as listed.

Quality
Thumbnail of user hollyp402
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Easy to find on the website, easy order and payment.

Reason I chose this business:

Because that's the site we always go to for our motocycle needs.

Reason I chose this product:

Because its what we wanted

Quality
Thumbnail of user kevinb3985
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Thanks for the quick shipping and updates on the order.

Quality
Thumbnail of user jamesp5624
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I have a collection of old Harleys. If I can't find a part anywhere, I know I can contact J&P and they have it.

Reason I chose this business:

Large selection & very good live help from real American sales associtates

Reason I chose this product:

Good quality

Quality
Thumbnail of user calebj87
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

First time ordering, free shipping on an FXR shift lever, a part that's under 30 bucks! Will be ordering from J&P again!

Quality
Thumbnail of user philips1112
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

They have a wide variety of parts and accessories that should fit any and every need you have.

Reason I chose this business:

This is where I usually "window shop" so this was my first choice for the part I needed.

Reason I chose this product:

My rear brake light was put so I needed the module for my bike.

Quality
Thumbnail of user josephk2094
1 review
0 helpful votes
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April 29th, 2024
Verified purchase
• Updated review

It was my first order and it wouldn't accept my 10% discount code. But delivery was fast even though I paid full price.

Reason I chose this business:

Because good deal I thought

Reason I chose this product:

Needed a tire

Quality
It was my first order and it wouldn't accept my 10%...
April 18th, 2024
Verified site experience
• Previous review

It was my first order and it wouldn't accept my 10% discount code.

Reason I chose this business:

Because good deal I thought

Reason I chose this product:

Needed a tire

Thumbnail of user henryp569
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase
• Updated review

Second purchase from J&P Cycles. Fast and easy shopping experience which contains all the information I need to ensure I'm getting the exact product I need. Awesome product and great addition to my 2022 Indian Challenger Limited.

Reason I chose this business:

Previous great shopping experience.

Reason I chose this product:

Better product than offered by the manufacturer or other after market suppliers.

Quality
Awesome experience
January 30th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great pricing and selection.

Thumbnail of user timt984
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Found quality brake and clutch chrome reservoir covers for my 2014 Ultra Limited that fit perfectly and no leaking like most.

Reason I chose this business:

I’ve ordered lots of excellent parts for Hondas, Yamahas, and good old Harleys from J&P and all transactions and parts have been tops.

Reason I chose this product:

Had to have some chrome on the top of the bars and these were good quality without going factory.

Quality
Thumbnail of user alanm1232
2 reviews
0 helpful votes
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April 27th, 2024
Verified purchase

Ordered a helmet for my wife and am very pleased with the shipping time and the helmet. Thanks Again.

Reason I chose this business:

Had the helmet I wanted.

Reason I chose this product:

To match mine.

Quality
Thumbnail of user jamesq687
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I was a little disappointed with the misleading marketing from the jp founder discount.however the customer service was great.

Reason I chose this business:

Because of a misleading email about a promo code

Service
Quality
Thumbnail of user billyy144
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Great customer service. Answered my questions. Fast shipping.

Reason I chose this business:

Purchase before

Reason I chose this product:

Needed them

Service
Quality
Thumbnail of user angelc682
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Easy to order, excellent shipping time and overall great experience. Thank you.

Quality
Thumbnail of user stevenc2942
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Easy to use website. Got what I ordered in a timely manner. Thanks

Reason I chose this business:

Recommendation from a friend.

Quality
Thumbnail of user michaelb12326
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Fast shipping and handling………need 50 characters so I'm wasting space now

Quality
Thumbnail of user maryh3266
2 reviews
0 helpful votes
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May 17th, 2024
Verified purchase

The website was great and kept me from making a mistake on what I ordered.

Reason I chose this business:

Old motorcycle, it was where I found the part needed.

Reason I chose this product:

Gift for son in law's birthday.

Quality
Thumbnail of user tuckerc33
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Very helpful helped me get exactly what I was looking for

Reason I chose this business:

Easy to find what I need and always has it in stock

Reason I chose this product:

Exactly what I was looking for at a great price

Service
Quality
Thumbnail of user johnathang72
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Easy order. Product fit and no flash was required. Very happy with my purchase.

Reason I chose this business:

Price an availability

Quality
Thumbnail of user duaneb252
2 reviews
0 helpful votes
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May 17th, 2024
Verified purchase

Always good fast shipping. Thank you very much. I hate surveys.

Quality
Thumbnail of user gregj500
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Item was as described, shipped quick with a tracking number. Thanks.

Quality
Thumbnail of user dakotap58
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Easy to shop, and part came earlier than expected! Perfect fit!

Reason I chose this business:

Return customer

Quality
Thumbnail of user stuartm434
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

...

Quality
Thumbnail of user davidf4941
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

I ordered a clutch cable dor my Honda 1100 Shadow and it didn't fit
It was approximately 4" too short
I had to fo to Honda and have then repair it instead
Not happy with wrong part

Reason I chose this business:

You did me right last purchase

Thumbnail of user michaels13048
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Ok. I needed the seal, you had it, I bought it. You need to reduce this, I'm not in 6th grade.

Quality
Thumbnail of user bksmfj
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

I purchase most of the parts I need for my five HDs from J&P Cycles as they have a great choice of items to customize my bikes and they are quick to deliver. I keep coming back as they do a great job!

Reason I chose this business:

Repeat customer and I have always been satisfied with the parts and service at J&P.

Reason I chose this product:

Needed a replacement master cylinder cover and this will look good on the bike while also being of moderate expense.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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