• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8855

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,285
Neutral
317
Negative
243

Instant Feedback

35,937 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,401)

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user gerardod68
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Nothing out of the ordinary really. Online ordering is a cinch.

Reason I chose this business:

I took advantage of their discount offer.

Reason I chose this product:

Arai is a well-known motorcycle helmet.

Quality
Thumbnail of user donm1229
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Simple cheap excellent product knowledgeable staff perfect

Quality
Thumbnail of user kennethl1141
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Everything went well. First time buyer, and earned a customer. Will be back!

Quality
Thumbnail of user leonards405
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Good products, good pricing, good service. Good Company.

Reason I chose this business:

Good products, good pricing, good service. Good Company.

Reason I chose this product:

What I needed

Quality
Thumbnail of user marvinl170
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Parts have been exactly what I ordered, and delivered on time

Quality
Thumbnail of user levif69
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

In stock item with quick delivery so I could get back on the road!

Quality
Thumbnail of user scotto838
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I used assistance to find parts. The part finder by bike was off.

Service
Quality
Thumbnail of user guym292
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase

J&P is a great way to buy parts for my motorcycles. I will definitely use them again.

Reason I chose this business:

Good website

Reason I chose this product:

I needed them

Quality
Thumbnail of user toddf469
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Easy to find, good quality, works great, fast delivery

Reason I chose this business:

They had a party that was hard to find other places

Reason I chose this product:

Mine was cracked

Quality
Thumbnail of user brandonb1905
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase

Good business and proper parts for my Bike every time.

Reason I chose this product:

They are what I needed.

Quality
Thumbnail of user johns15676
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

J&P always ships fast! Great customer service and tech support too.

Reason I chose this business:

Past experience.

Reason I chose this product:

Fit my needs.

Quality
Thumbnail of user toddd668
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Order was hipped quickly and everything arrived just as described.

Quality
Thumbnail of user jasonh2696
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Fast shipping and accurate description. Fits as described, thanks!

Quality
Thumbnail of user rayh730
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Parts arrived on time, in great shape as advertised.

Reason I chose this business:

Quality, selection, experience of help if you need it.

Reason I chose this product:

Quality of product.

Quality
Thumbnail of user rickw966
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Work Great! Low profile look. I am very Satisfied.

Quality
Thumbnail of user tomn31
Tom
3 reviews
1 helpful vote
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May 15th, 2024
Verified purchase

Friendly and very helpful for a return when it was needed.

Reason I chose this business:

Had the right product!

Service
Quality
Thumbnail of user mitzir45
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I got my part right away. Great customer service. Thank you.

Quality
Thumbnail of user thomasr2564
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

They carry high quality parts and accessories. They let you know if it will fit your particular bike before you make the purchase. The prices are reasonable.

Reason I chose this business:

Have bought from you before

Reason I chose this product:

Need a clearer windshield

Quality
Thumbnail of user joshb1119
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I ordered a brake line and clutch cable both arrived within a few days and fit perfect!

Quality
Thumbnail of user marks3042
2 reviews
0 helpful votes
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April 20th, 2024
Verified purchase

Wasn't available in the store, but in stock online!

It came faster than expected. Exactly what we needed.

Reason I chose this business:

Best selection, great pricing.

Reason I chose this product:

Wife gets what wife wants.

Quality
Thumbnail of user michaelb11921
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Product arrived in good condition and in a timely fashion. Thank you

Reason I chose this business:

Past experience

Reason I chose this product:

It's what I wanted

Quality
Contented customer
February 26th, 2024
Verified purchase
• Previous review

I've always had a positive experience from J&P cycles

Reason I chose this business:

It's where the parts are.

Reason I chose this product:

I needed it.

Quality
Thumbnail of user chrisc4151
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

Easy AND fast. Always decent prices.jp cycle been go to bike parts and tires forever

Quality
Thumbnail of user chrisk2392
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

Anytime I'm looking for something for my bike. I'm always able to find it here. There have been times that I couldn't locate it myself and I would call and Customer Service was always more than helpful. Highly recommend this company.

Quality
Thumbnail of user ernied49
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The part looks good haven't installed it yet give you a shout when I get it on

Reason I chose this business:

Website looked good

Reason I chose this product:

Needed it so I gave J&P a shot we'll see how the part works and go from there

Quality
Thumbnail of user time450
1 review
0 helpful votes
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April 18th, 2024
Verified purchase
• Updated review

I placed my order on 3/27 and didn't receive it until 4/7, a week and a half later. I've never had this long of a delivery time from J&P.

Reason I chose this business:

Often use J&P for their fast shipping and quality products

Reason I chose this product:

Needed it quickly

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be looking into how we can improve.

Convenient
April 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Often use J&P for their fast shipping and quality products

Reason I chose this product:

Needed it quickly

Satisfied with the parts I was looking for
October 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I've been ordering from J&P for years.

Great products. Great service.
September 8th, 2023
Verified purchase
• Previous review

Great customer service as always. I had to return one of the items and with a simple phone call I received the return label. Hassle free.

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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