• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8855

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,284
Neutral
317
Negative
243

Instant Feedback

35,937 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,400)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user jonathanf791
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Awesome customer service for my various motorcycles

Reason I chose this business:

Parts are in stock

Quality
Thumbnail of user jessen253
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Process was simple and easy. No issues getting what I needed

Reason I chose this business:

Quick delivery

Reason I chose this product:

Have always gotten great results

Quality
Fast delivery!
May 7th, 2024
Verified site experience
• Previous review
Thumbnail of user markc4829
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

I always receive my orders fast. Normally before the expected date

Quality
So many options, and fast shipping
May 7th, 2024
Verified site experience
• Previous review
Thumbnail of user walterl490
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I would purchase from them again. Quick response and shipping

Reason I chose this business:

Good price and good product

Reason I chose this product:

I had the same one before for my Road King and lost it. I liked the looks of it

Quality
Thumbnail of user alv122
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Was very pleased with service and will order from again

Reason I chose this business:

Pricing and shipping

Reason I chose this product:

Their products

Quality
Thumbnail of user justind901
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Quick and reliable delivery. Product was exactly as described.

Reason I chose this business:

Because they were affordable. I honestly think you should keep your prices just a few bucks cheaper than tc bros.

Reason I chose this product:

Cb 750 build

Quality
Thumbnail of user richardl3459
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Very quick shipping. Excellent products and price was expected.

Quality
Thumbnail of user richarde1699
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Fast, discounted and free shipping…. A+++++
I highly recommend this store.

Reason I chose this business:

Parts available and fast free shipping.

Reason I chose this product:

Price and reputation.

Quality
Thumbnail of user ingrida24
2 reviews
4 helpful votes
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May 15th, 2024
Verified purchase

Delivered on schedule. Fit great. Nice addition to my bike. Very satisfied.

Reason I chose this business:

Past experience

Reason I chose this product:

Perfect for my needs and style.

Quality
Thumbnail of user michaeld7426
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Good price, fast shipper, excellent choices of products, easy to navigate through site.

Reason I chose this business:

Previous purchase.

Reason I chose this product:

Good price, product quality.

Quality
Thumbnail of user erguna
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Always a dependable source for my harley parts,no hassles,no problems, thank you very much.

Quality
Great company
October 31st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great company

Thumbnail of user shawng523
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

It's always easy to find the part you're looking for and shipping is fast!

Quality
Thumbnail of user danylom1
2 reviews
0 helpful votes
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May 14th, 2024
Verified purchase

Product arrived damaged
Exchange was handled quickly

Responsive and helpful

Service
Quality
Thumbnail of user williamb6557
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

I always get great parts and quick delivery from j&p

Reason I chose this business:

They have what i want

Reason I chose this product:

I needed a cruiser helmet to match my new bike

Quality
Thumbnail of user mattf519
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Quick and seamless ordering process with prompt delivery

Quality
Thumbnail of user dennisy259
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

It was ok, I do not like to order anything online!

Reason I chose this business:

Only place I could find it.

Reason I chose this product:

It was what I was looking for.

Quality
Thumbnail of user kentonb31
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Excellent! Was easy to install and looks great!
I will order from j&p again

Quality
Thumbnail of user terryx183
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Fast and easy! Much faster than expected! Great job! I'll be sure to buy again!

Reason I chose this business:

Referred by a friend

Reason I chose this product:

I need to change my oil!

Quality
Thumbnail of user billyr427
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Sorry I could not use the 10% discount. I did not know it was for first time purchase only. Too bad for return/regular customers. Lol

Service
Quality
Thumbnail of user tjn31
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

I looked all over the internet for exhaust for my bike. J&P Cycles had the best price including shipping so they got my money. The exhaust come on time and very well packaged from freedom performance exhaust. I will definitely will use them again for other bike purchases. My only complaint is the exhaust was ordered as a black pipe and the front header was chrome and the back pipe was black. This isn't shown thanks to the heat shield so wasn't a big deal and wasn't gonna wait to exchange the front pipe if they were going to replace it. I also expected to get bracket mounts for the exhaust but again I didn't reach out to J&P Cycles because I just made my own.

Reason I chose this product:

Freedom exhaust is the best exhaust for a motorcycle

Quality
Thumbnail of user williamg3446
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

It was a great buying Experience! My received my order quicker than I anticipated. I will purchase more items from J&P Cycles in the future!

Quality
Thumbnail of user lesleyw151
3 reviews
0 helpful votes
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March 31st, 2024
Verified purchase

The website was easy to navigate and was able to compare products before I decided what to buy. Shipping was excellent, The order arrived two days early!

Reason I chose this business:

They have a good reputation and competitive prices. They were at least $20 cheaper than other retailers that I looked into.

Reason I chose this product:

Comfortable seat with a good reputation.

Quality
Thumbnail of user karenm5882
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

We love doing business with JP Cycles. Your employees are helpful, patient, and understanding! Please, keep up the great work.

Reason I chose this business:

Always our go-to for motorcycle parts and accessories.

Reason I chose this product:

My butt is tired of being beat up by my ratty stock shocks!

Service
Quality
Thumbnail of user michaelm14077
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

They had what I needed great price and shipping was free, can't beat it!, Will definitely buy from them again…

Quality
Thumbnail of user brianq483
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

Awesome as usual! I would highly recommend these bars if you're on a budget and don't want to break the bank.

Reason I chose this business:

Easy to use

Reason I chose this product:

Looking for taller bars

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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