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J&P Cycles has a rating of 4.7 stars from 9,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,937 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Seems to always have the parts I need for my 1980 harley...so hard to find places that deal with old bikes!
Good place to shop
Up date my 1980 fxef harley
Process was super easy, ordered and product was delivered without issue.
Recommend by my brother, who builds bikes here in Idaho.
Again my brother recommended this product for my Harley. Am building a Vicla Style Harley with my 95 soft tail.
Easy website to use. Great work guys!
I looked several places for the bike seat that I purchased. J&P Cycles was the only place that had it.
Best selection
Bought another fat boy.
Bought a battery and 2 spark plugs and a battery hold down.
Box was destroyed because of no packaging inside and battery was able to bounce around in box and damaged shipping box.plugs and Hold down fell out of box in transit…
Did not report to you because you would say rough shipping…ups would have said improper packaging
And both of your companies would have wasted my time…so I reordered from Dennis kirk
I’m not sure initially…but I know not to again
I chose them because I needed them for maintenance
I bought what I thought was a cup holder and it was only the basket
I used you all for years
Was for price but like everything else it’s up there now
Got sent the wrong brake line and there was some confusion bout the picture online and what I actually ordered and got. Talked to Kat over the phone and quickly replaced it with the right kit.
Amazing and very friendly
Used in the past and was always a good experience.
Needed an extended brake line for new 10 inch apes
I thought I ordered for overnight didn't know it was in the small print when you got it then shi overnight maybe you should learn how to drop ship but thank you part was rt part but already had machine shop make it because of shipping
I was told there was nothing they could do to speed up shipping
I thought it would be fast shipping from a Is reparable company
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and reference this review. Please include further details regarding your shopping experience/issue
Web site easy to use and love the new shocks. Only took the guys a couple of hours to install and best of all USA product...
Have used them before and always quality products.
Recommend for our trike and when saw made and fabricated in USA it was a done deal!
Was able to find what I wanted with no problem but when i received it it wasn't anything suggesting that it was from j&p cycles but now i understand l,it's because of your new partnership
Shopped here before
Rebuilding caliper
They responded to my email with in the hour and stayed in contact to solve the issue.
Had issue with part fitting my 2012 flhtk with lowers,was told to return part and they will note in the figment chart this part will not work on bike with lowers.
Good price and fast delivery
Good product
Received exactly what I ordered with no defects. I did have a question and called customer service. The answered my question promptly and accurately.
Looking for products
I wanted it
Looking for products
I wanted it
These magicians made a front tire for my FXLRS appear in front of my door like a day and a half after I clicked the order now button, they even beat my bank on even confirming the transaction it was here so fast.
Last time I ordered a front and back it came like straight up 1-2 days AT MOST later. Crazy shipping speed for free shipping.
Reliable Metzler triple eights, if you know, you know.
I placed the order and received the product very quickly. Buying on line was very easy. Was very pleased with our purchase. The only issue my husband had was it came with absolutely no instructions. And he had a hard time finding anything on line. But he got it figured out and installed and is very pleased.
My husband had heard good things about them.
My Husband got new pipes for hiis bike and wanted a new air filter to go with the new pipes.
The picture of the parts, is misrepresented. The picture shows a trim kit but I received just the fender tip.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
The item I ordered was completely correct and came quickly
Used in the past
Original product on bike
Great to do biz with. Very well made products. Thanks
Good stuff prices
The item was shipped fast, fits perfect and looks amazing.
Parts available and packaged quickly for shipment.
Fast delivery on available parts
To replace missing parts
Quality and choices
Replacement
I haven't installed them yet, but are as described and held on by the switch housing instead of set screws like the old ones that were on the bike.
Selection and availability
To improve the wives comfort and willingness to ride.
Parts were exactly what I needed, will shop again.
Best selection
I needed to fix my bike
Awesome place to buy parts! Great selection, lots of choices!
Great past service.
Well rated!
Good correspondence. Quick shipping and delivery. Product was as expected.
The stuff I received seems to be Made of nice quality
These are too small to fit over most glasses, so buyer beware
Easy to use website and very fast shipping. Thank you for the good experience with your company.
Better price and faster shipping service.
To make bike sound better.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We are sorry your experience was not up to standards Please know that we take feedback very seriously. We would have been more than happy to replace any damaged items. Always contact us when you have any issue. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com