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J&P Cycles has a rating of 4.7 stars from 9,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,937 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Always have my orders correct and shipped in a timely manner.
Easy to order. Have a large selection of parts.
For my 2015 Harley Davidson Fatboy LO
Love shopping on this site. Have a lot of what i need. The app is very helpful and easy to find parts.
Yoi javr what I need
Because I needed the parts and at a good price
Had what i wanted
Judt can't wait to have the parts i need and at a good price
Needed a part
They have the parts
Was fast and item were as good or better than expected.
No problems, it was a simple installation, worked and looked good
Price & shipping was pretty good
The only one that would work for me
Gloves were as expected. Fit is good and quality excellent.
Prior purchases.
Price, waterproofness.
Loved Agent Bonnie- Dislike ChatBot
Additionally, I needed to order gasket because the 1 I received in my top end kit was incorrect. ( bolt holes larger to accommodate multiple applications produced an oil leak after assembly). I needed Bonnie because I Still have a Print Catalog and item #'s are completely different from the online #'s for the same item. She was able to verify the item I needed.
Needed part
Needed part
The purchase was handled professionally. I had a special shipping need and it was delivered quickly without any issues.
These guys are the best quickest and cheapest. Got exactly what i wanted when i needed it. Very happy
They are the best
They were the cheapest
The store in Pigeon Forge TN did not have the case I needed in stock. The lady that worked there took the time to order the case online so it could be shipped to my house. Great customer service at the store. Will definitely shop there again when I visit again.
Great place to get what you want
Recommended from a friend
With thdd red newer iPhone you need to put a spacer in bottom of the cradle for it to charge. I used 2 pieces of tarp strap glued together. Second one I've had and it worked.
Knew they had it.
Had one before
Almost always find what I need at a price I can afford.
I needed ear pockets for bluetooth communications.
Can use Affirm to get the products I need now.
Quality and price.
I was able to discuss solutions without concern for upselling.
Pricing is better than Harley.
Quality and Price.
I ordered it, it came fast, great packaging. Very pleased with my order. J&P doesn't disappoint..
Prior customer, really like their service and they honor Veterans discount
Needed a new windshield for my 2014 Streetglide
I placed an order on a Wednesday. I paid extra $ for 2day express shipping. Well 4 days later it finally showed up. I had to return the helmet because it was a birthday gift. Arrived too late... 👎👎👎👎
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Purchased Galfer wave rotors for a Harley Road Glide Limited. Enjoy purchasing with J&P, always fast shipping and military discounts.
Thanks great price, fast delivery. I recommend this company satisfaction is the only thing I came away with.
Ai recommended you
Bike needs a new starter on it
The arlen ness stage 2 air filter assembly i purchased had a smashed filter element, the kuryakin grips i purchased had a dried up tube of glue! I paid a premium price for not so premium parts! Not happy with my experience!
Good question
I thought i was getting good parts for my bike
Fast and easy all good qaulity. Have ordered parts for my 89 HD sportster and have been able to find all replacement parts I have needed.
Good products
Needed rear harley tire
Will buy from them again! Received product very quickly! Very satisfied with product and service!
Bought a battery. Fit the bike. Was surprised that it had to be charged because the charge by the factory had significantly been discharged.
Have used them several times. Prices not cheap but competitive.
It seemed to be the best available battery. My Street Glide really sucks up alot of juice when initially starting. If the battery isn't performing well it will not start this bike.
Great timing and response
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Availability
Building a bike
Always have the parts I need and when the site says it fits it always fits my bike. I have never had any problems!
You have what I need
Great price and product
I always choose j&p cycles
Because your products are great
Easy install, product looks great, when weather warms up here for riding season will be able to test the hand guards for cold & wind
Very good!
Reasonable prices
The only handguards I could find to fit around my blinkers on handles around my harley flsb
Always easy to find and order parts and accessories
Great site and easy use. Always have items needed in stock. Fast delivery.
Prior purchases
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We are sorry your experience was not up to standards Please know that we take feedback very seriously we will be contacting you shortly so we can work to resolve the issue.