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J&P Cycles has a rating of 4.7 stars from 9,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,937 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
There was an issue with my order on JP's end, they called me before they even shipped it to let me know and completely took care of it. They were very proactive and very nice about it, resolved the issue and kept me informed and I appreciate it. Very happy with product and service
Awesome, especially with most companies today having declining service
Online shopping is a breeze, no clutter guest check-out is a plus!
Had the parts I was looking for.
Availability, This supply line nonsense with other sellers is their loss.
It was okay
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Placed my order Tuesday and had it by Thursday was happy about the shipping got what I ordered too with no damages.
Any purchases I have made are very good quality with prompt delivery
Past experience
Need to replace parts
Shipping was a little long but other than that great
Great service after all these years, dependable, low prices
Bought last one here.
Went very well, love the service from you guys in person and mail order
Easy to deal with and helpfulness and indicator light bar
I trust you guys
It was Smooth and Super easy to use.
My only complaint is that I had to (re-thread all the bolt holes.) plus I added 1/2 inch longer bolt's.2 of them.
No messing around just the right parts as ordered.
New Axle on front with new spoke wheel caliber and brake pads,,,,Bike still rolling down the road
Knowledge is crucial and they got this
Durable and reliable
Little help from these guys and it pays off,,,,Thanks and waiting on those stickers
Always there when you need them
Upgrading the bike
Took a little to find product but service was good,,,,Thanks,,,,Hope this fits,,
Guys are good and quick response,,,I deal with them all time
Was time for a new wheel,,,Spokes were getting rusted and wheel bearings were losing bearings,,,Back is next on list,,,,Again,,,Thanks
Fast easy but the chat option is annoying. Keeps popping up and blocking my view of the products. But J&P has what I need.
Old customer
Needed a Good battery.
Good for me! I hope everyone else enjoys shopping with J&P cycles as much as I Do
Bought from yall in the past no problems,also like that it says if fits my bike,again so far have never had a problem.
Had what i was looking for
Looking for shipping to home instead of driving to a HD dealer,1.5 hrs away,conveince.
Found my parts. Cheaper than buying fuel for my diesel and driving 70 miles to the harley dealer.
Ease of parts delivery.
Scooter down.
Had everything I was looking for and came in with no issues. Perfect fix and will shop again
Referred by a friend and I was greatly satisfied
Referred by a friend
There was a dent on one of the pipes but luckily it is towards the bike and hidden.
Everyone else was out of stock.
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Overall finding part is easy I just put in my bikes information and they gave me the parts that fit and are adequate for my motorcycle.
I choose J and P due to alot of online videos,blog,etc saying they shop from here
I choose this product because they had videos online showing how the product works and how to build it if needed
Always satisfied
Always get my order within a week, always get what I order and if not the return policy is great, never had any problems and the
Products are great.
Been using for over 10 years and never have problems
Always what I order, never disapointed
It was quick and easy. I was matched with the compatible parts that I needed
Was referred by a friend
Need to fix my bike
Ordered this to fit a 2011 Honda VT1300 Interstate. Perfect fit. Easy install especially if you have an extra set of hands. I'm a terrible mechanic/ and it was on in 30 minutes.
Pice/ selection
Long wanted product
I'm totally happy with my order and the future discount. Quick response and very satisfied with they're feedback
Fantastic response?!
Had what I wanted
Saw them on another bike
I tried the promo code "JPCTM5RD" and it apply to my order, but I went the order anyway
Had what I wanted
Saw them on another bike
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy to shop on your site and products are of a good quality ordering was very fast and efficient and I plan to do business in the future with your company. Thank you.
The the people at JP cycles, never had an issue!
Awesome inventory and has always had what I was looking for in stock.
For continued business
Need to extend clutch cable for new bars
The web site is easy to navigate and the search functions are great. Found the products for my bike and was very surprised that it took almost no time to receive.
Bought from you in the past. Called and talked to representative in the past. Currently used the chat feature. Never had a bad experience.
The listed details.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
