• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8850

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,279
Neutral
317
Negative
243

Instant Feedback

35,937 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,395)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user johnm14388
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I ordered 4 spark plugs. I used the reference guide, but they were the wrong ones. So...

Quality
Thumbnail of user timothye521
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Very knowledgeable and helpful from ordering parts to price checking and matching.

Quality
Thumbnail of user alanj611
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Last Joker product I will buy. No gasket and screws were metric. I tossed it out in the trash

Reason I chose this business:

They are good

Reason I chose this product:

It was the only one listed for my bike. My loss

Quality
Thumbnail of user scottj1609
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Half of the parts I ordered didn't fit my bike… put in the info requested. Picked Exact fit parts and half of them didn't fit. Also it would have been helpful to know what is included in a products box so I wouldn't have ordered extra gaskets.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user thomass4319
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Never had any issues dealing with these guys. Great choices, price, fast shipping. I'm having some machine work done on my cases so I haven't installed my gasket set yet but I know these will work great like they always have.

Reason I chose this business:

Best choice

Quality
Thumbnail of user matthewh2369
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

The brackets that came with the pipes were not the same as the ones pictured, fortunately I was able to make it work. My friend order the same pipes from J & P and his came with the right brackets

Reason I chose this business:

Great variety

Reason I chose this product:

A friend had the same ones so, I wanted them

Quality
Thumbnail of user ericn974
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Helpful website that was easy to navigate and Military/First-Responders discount that was quickly verified

Reason I chose this product:

To install a set of hardbags and customize my Fatboy to more of a bagger

Quality
Thumbnail of user mattheww1683
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Windshield bracket fit perfect for my Memphis Shades windshield. The cylindrical bracket that attached to the bike was too big and I need to use my old attachments.

Quality
Thumbnail of user nickp1069
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Loved the store the staff super knowledgeable wish i lived closer

Reason I chose this business:

Best place for parts and accessories

Reason I chose this product:

Fit perfectly

Quality
Thumbnail of user marianoa28
1 review
0 helpful votes
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April 26th, 2024
Verified purchase
• Updated review

I love shopping at J&P Cycles is so easy and you find all parts that is needed. Great Job guys.

Quality
Very easy
March 27th, 2024
Verified site experience
• Previous review
Thumbnail of user butchm29
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

I was looking for a Helmet and not only was there great help but the rep from my the helmet company was there. Didn't have the color I wanted but shipped the right one at no charge,

Reason I chose this business:

Daytona bike week, best selection

Reason I chose this product:

Best fit, most comfortable

Quality
Thumbnail of user jamesb9686
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Bought the air filter fit perfectly happy with the product

Reason I chose this business:

Heard from friends good place too get stuff

Quality
Thumbnail of user peterl1861
2 reviews
0 helpful votes
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April 22nd, 2024
Verified purchase

Website is easy to navigate for a technasaurs. I'm 50 and unfortunately have been fighting technology.

Reason I chose this business:

Ease of the website

Reason I chose this product:

Needed them

Quality
Thumbnail of user michaelm14059
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Fair prices, good parts.Fair delivery time.I bought a shifter bracket in an open box condtion and I'm quite pleased with the part.

Reason I chose this business:

Past experience with J&P Cycles!

Reason I chose this product:

Needed part, Open box sale.

Quality
Thumbnail of user shayneb56
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Great store with great prices & fast delivery A++++++++++++++++++

Quality
Thumbnail of user aland807
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Great shopping experience as always, and delivered as promised

Reason I chose this business:

Past service

Reason I chose this product:

Just what I wanted

Quality
Thumbnail of user williams4793
2 reviews
0 helpful votes
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March 22nd, 2024
Verified purchase

The products that I received were exactly what was ordered, shipping was very fast. Overall very satisfied with the entire process. I will be ordering more in the future.

Reason I chose this business:

Reputation of J&P, the large selection of products, price and convenience.

Reason I chose this product:

Availability and price

Quality
Thumbnail of user jamesj3843
2 reviews
0 helpful votes
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May 8th, 2024
Verified purchase

Wrong item. I ordered cargo pants. These are not cargo pants

Quality
Thumbnail of user bobg1134
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

Ordered bag light's for my 2022 Roadmaster Limited. Came in record time and installed on bike with no problems,very easy install
Highly recommended both lights and J&P cycles

Reason I chose this business:

Had exactly what I wanted for my Indian.

Reason I chose this product:

The bag lights had turn signals running and break lights. Exactly what I was looking for.

Quality
Thumbnail of user kirkb253
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I chatted with their sales ladygot the correct tire size for my ultra classic, she completed my order and zI recied my tire right on schedule

Quality
Thumbnail of user davidg6912
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Quick access, easy to ensure fittment. Will use J&P for my other bikes.
I own many bikes so J&P was fast and easy.

Reason I chose this business:

Ease of use

Quality
Thumbnail of user robertk4148
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Your shipping process was a bust.
Ups handed off to uses, where the package was temporarily lost.
Finally I had to pick up and box was damaged.
Product was ok.

Reason I chose this business:

Advertising

Quality
Thumbnail of user jjs96
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Awesome. Every thing works as intended and specified.

Reason I chose this business:

Reputation and sale.

Reason I chose this product:

Fit and sale.

Quality
Thumbnail of user j.a.h
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Always a great experience dealing with these people. Either the website or "Chat".

Reason I chose this business:

Great selection of products

Reason I chose this product:

Brand name items.

Quality
Thumbnail of user brians4379
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The entire process went smoothly. Would definitely shop with them again

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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