• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8850

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,279
Neutral
317
Negative
243

Instant Feedback

35,937 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,395)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user johns15460
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I needed rear mount bolts and chrome trim for my heritage soft tail. My order was delivered on time and worked perfectly

Reason I chose this business:

J&P was recommended by a friend

Reason I chose this product:

Looking for a quality product for my bike

Quality
Thumbnail of user stevec2898
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Everything looks great but can't review until my mechanic installs everything I bought

Reason I chose this business:

Price and service

Reason I chose this product:

They are compatible to my motorcycle

Quality
Thumbnail of user roberts10451
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I found everything I needed to my satisfaction. Delivery was quick and painless. Awesome!

Reason I chose this business:

Previous experience with J&P

Reason I chose this product:

Fixing my Fatboy.

Quality
Thumbnail of user hatchg
2 reviews
14 helpful votes
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May 7th, 2024
Verified purchase

Was the wrong part. I ordered it by mistake. How do i return it?

Reason I chose this business:

Had ordered before

Quality
Thumbnail of user stevew2595
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great people to deal with.all their stuff is great quality

Returning items

Reason I chose this business:

Great products.

Reason I chose this product:

Great stuff

Service
Quality
Thumbnail of user jeffc2416
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Easy to use site, everything you could need, packed and shipped to my door! Also supports my favorite pod cast, High side low side!

Reason I chose this business:

Customer service, and parts in stock at a good price!

Reason I chose this product:

Both JIMs and S&S are the best performance products out there for Vtwins

Quality
Thumbnail of user syamsulfaizz
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I love the fact that J&P has almost all the major parts that you want for your bike

Reason I chose this business:

Parts are always available

Reason I chose this product:

For repair of my old bike

Quality
Thumbnail of user jamesw6790
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The oil drain pan was in stock & at a fantastic price!
The free shipping sealed the deal!

Reason I chose this business:

Cheapest price and free shipping. J&P always delivers quality products.

Reason I chose this product:

Do it yourself oil changes made easier.

Quality
Thumbnail of user donnau749
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Quick and easy. Ordered and selected by bike type. Haven't installed yet. Looking forward to hauling friends on my trike

Quality
Thumbnail of user dennisf858
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Easy to use simple to make a purchase accurate finding what you need and predictable on delivery time

Quality
Thumbnail of user jackm1826
1 review
0 helpful votes
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March 19th, 2024
Verified purchase

The mustang seat I ordered didn't come with any hardware to fasten it to the bike, I specifically asked the representative in the messenger, if it came with the hardware, I was told twice that it did, she even described the fasteners to me and sent me a picture of them, when I contacted customer service, they told me it doesn't come with the hardware and they were sorry for the inconvenience, and then I would have to pay shipping to send it back to them, needless to say that is the last thing I will order from J&P Cycles.

I was told that I was misinformed about the product

Reason I chose this business:

Have used many times in the past

Reason I chose this product:

Mustang makes very good seats

Service
Quality
Thumbnail of user charlesc3463
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Great products, great service and fast shipping! Received my tire 4 days after ordering without any express shipping

Reason I chose this business:

I know they have been around a long time

Reason I chose this product:

Needed a new tire and thought I'd try the shinko, I like it but I know it's going to go faster than my Dunlap did

Quality
Thumbnail of user andrewd2120
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

They had what I needed ordered. It showed up it fit exactly like it said it,

Reason I chose this business:

Quick and painless

Reason I chose this product:

Had what I needed

Quality
Thumbnail of user jerryw905
2 reviews
0 helpful votes
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February 29th, 2024
Verified purchase

J&P Cycles is great to deal with... good selection of products, fast shipping, and excellent customer service. This is one of my go-to dealers for motorcycle parts and accessories.

I was having trouble logging in to my account and the J&P rep walked me through it. No problem at all.

Reason I chose this business:

I've known about them for a long time. Plan to keep dealing with J&P Cycles in the future.

Reason I chose this product:

I researched aftermarket seats for the 2018 H-D Street Bobber extensively and chose the Saddlemen Pro Series SDC Performance Gripper Seat (without backrest) and am very pleased with my purchase. It looks awesome, is very comfortable, and "grippy" (keeps me solidly positioned when I hit the gas :). Lower back support is also excellent, even though I didn't get the model with a backrest.

Service
Quality
Thumbnail of user philn139
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Never had any issues with ordering parts
I find it easy to look up what I need

Reason I chose this business:

They have a variety

Quality
Thumbnail of user jim.12
2 reviews
0 helpful votes
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April 28th, 2024
Verified purchase

Sorry, I am using these on a vintage gas pump, not a motorcycle. They should be perfect.

Quality
Thumbnail of user briant1903
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Hope it fits my 1996 harley davidson sportster 883XL

It fit perfect now for a new seat black with red stitching for my 2005 harley sportster

Reason I chose this product:

Heard good sruff about yall after asking my harley shop

Service
Quality
Thumbnail of user richardg3729
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Disappointed in shipping costs.Disappointed in shipping costs…………………………….

Quality
Thumbnail of user johnp7718
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Painless. Locate and click. Fast ship good job. Will do business again.Thanks

Reason I chose this business:

Satisfied customer, purchased before

Reason I chose this product:

Check valve leaking

Quality
Thumbnail of user bryanl645
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

These guys have been taking care if me for years. They are great.

Quality
Thumbnail of user edwardd1000
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Smooth transaction, easy to find the parts that fit your motorcycle.

Quality
Thumbnail of user joelm440
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

J&P has an easy ordering process, and quick delivery!

Reason I chose this business:

J&P had the seat I wanted in stock. I appreciate the great service that comes with the order.

Reason I chose this product:

We needed a seat for the bike that was comfortable for long trips. Happy wife, happy life!

Quality
Thumbnail of user jonathanh1481
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Delivery was on point, they always have what I need, at a competitive price.

Reason I chose this product:

Affordable and dependable

Quality
Thumbnail of user davidb11012
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Great price and fast shipping got my tire within 2 days

Quality
Thumbnail of user stephenh2523
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Very easy to navigate website and check fitment on my scooter

Reason I chose this business:

Accessibility

Reason I chose this product:

Need to sit lower on bike

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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