• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,664 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user mickeyd58
2 reviews
0 helpful votes
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June 1st, 2024
Verified purchase
• Updated review

I received the order on time and was complete and what I needed.

Reason I chose this business:

Usually has what I need

Reason I chose this product:

Needed the parts for m 78 fxs

Quality
Great place to buy parts
February 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Bought parts many times from J&P

Reason I chose this product:

Needed to replace these parts

Had what I needed in a pinch
November 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

So far I have only received high quality products and for what I ourchased I got fast free shipping.

Good prices
November 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Used them before

Thumbnail of user silvioc27
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Purchased a helmet. Great helmet, was shipped immediately and arrived in about a week and a half.

Quality
Thumbnail of user lgh4
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

All well except finding detailed information on this item was impossible to find on your site. Almost stopped me from ordering from you as I couldn't locate manufacturer's website to get the details. I finally found enough info on YouTube to order the light and onc eit arrive it included a very nice installing reference sheet that had all the info I wanted on 1 page. Please do more to allow us to see details of product, manual or installation sheet or other...Larry

Reason I chose this business:

Heard goods things from other riders.

Quality
Thumbnail of user stephenw2205
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

I ordered a Dimmer switch because the one on my bike had gone out, I ordered here first. It took a little longer to get here than anticipated, but customer services contacted me and asked if I wanted a refund for the poor experience, after I decided to just wait, I got the switch, before the week was out, overall very satisfied

Quality
Thumbnail of user renea185
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

…………………………………………………………………………………………. ……………………………………..

Quality
Thumbnail of user toddb324
2 reviews
0 helpful votes
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March 26th, 2024
Verified purchase

I was a little daunted at first. Once I figured out how the part worked it was a dimple install. I would how ever recommend building a brace of some kind for the back side of the floor board for extra support. But as a short rider these floor boards are great for fitment.

Reason I chose this business:

A wide range of aftermarket parts to choose from

Reason I chose this product:

I chose the product because im wicked short and didnt want to spend tons of money making my harley rideable for me.

Quality
Thumbnail of user jesseb945
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Got a 07 kawasaki en500 vulcan and the parts were compatible, was able to fix and noe is street ready.

Quality
Thumbnail of user daveb1845
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

My order came relatively quick, payment options were great. I had my part ordered and installed on my bike in about 3-4 days with standard shipping.

Reason I chose this business:

Price was right

Reason I chose this product:

I was interested in the part, it just so happened to be on clearance, saving me a LOT of money

Quality
Thumbnail of user johnf5997
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

When checking out I was unable to get my military discount code but the price I paid for my helmet was still very reasonable I would buy from J&P cycle again

Quality
Thumbnail of user nicoloasa
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

Even if it says "fits" your model bike, double check before you order. For example: tire size for the ever popular streetglide tire sizes are wrong. I should've checked the actual tire myself BEFORE I ordered. I lost 2 weeks time and allot of running around to sort this out.

Excellent. Billy was Stright to the point!

Reason I chose this business:

For the Vintage Harley parts

Reason I chose this product:

JP has everything

Service
Quality
Thumbnail of user brianl2605
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I like the seat but the one I ordered wasn't supposed to have the perforations in it. The one I received did.

Reason I chose this business:

Part was in stock

Quality
Thumbnail of user dennism2464
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Simple and easy to find parts I looking for. Part was in stock and fast shipping

Reason I chose this business:

Part in stock

Reason I chose this product:

Early birthday present

Quality
Thumbnail of user michaelm14116
1 review
0 helpful votes
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May 28th, 2024
Verified purchase
• Updated review

The customer service folks are friendly and Helpful. Good selection and reasonable prices.

I asked for a waiver on shipping charges because I forgot to order an item I needed on a recent order and they did !

Reason I chose this business:

Cause I like ‘em

Reason I chose this product:

I needed it

Service
Quality
Real good much better than HD boutique
May 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Cause I like ‘em

Reason I chose this product:

I needed it

Good service
May 7th, 2024
Verified purchase
• Previous review

J&P makes shopping for quality parts for my 2000 FLHT easy.

good courteous service

Reason I chose this business:

Good value, easy to order

Reason I chose this product:

I needed them

Service
Quality
Thumbnail of user christinah1543
1 review
0 helpful votes
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May 29th, 2024
Verified purchase
• Updated review

Product was easy to install, appears to be good quality. JP Cycles was good to deal with as usual.

Quality
Always a good experience with J&P
May 17th, 2024
Verified site experience
• Previous review
Thumbnail of user douglast506
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Very comfortable. Had to modify one securing strap as it was too long but overall a good product.

Reason I chose this product:

Video from manufacturer I saw during my search for a seat cushion.

Quality
Thumbnail of user cliffm129
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Delivery of my Arlen Ness mirrors were processed and delivered in a very timely manner. I think there needs to be better information on products, but this is not J&P issue in hole as many ate from the manufactures to the sales rep.

Reason I chose this business:

First one to show with what I wanted

Reason I chose this product:

I liked the look of them for my bike

Quality
Thumbnail of user jimk1352
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

Purchased a replacement for a Memphis shade windshield. The staff at the store provided me with all of the information. It was sent to my house and was easily installed on my bike

I went to exchange the windshield for a taller one. They were not able to exchange it because in putting it against the original to check height, I inadvertently put a small scratch on it so they could exchange it for me.

Reason I chose this business:

I have used them for years. Always satisfied with their selection of products.

Reason I chose this product:

Replacement of existing windshield.

Service
Quality
Thumbnail of user victorg663
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

My experience with JP cycles was great. The products, shipping, and Customer service were awesome. Even the return process was super simple

Reason I chose this business:

I've purchased other items before and my experience was great.

Reason I chose this product:

I changed the handle bars on my motorcycle so I needed a longer front brake line.

Quality
Thumbnail of user danielf2071
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Easy to find what i needed. Easy checkout. Speedy shipping. Would recommend to others.

Reason I chose this business:

Seen stuff ob social media and other platforms. Gives great helpful tips on maintaining ones motorcycle and the how to videos are a big help.

Reason I chose this product:

Needed a new air filter and helpful tips for other maintenance issues

Quality
Thumbnail of user adrians518
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I bought a rear tire and the size was correct but it did not have options to choose load rating. Mine had a load rating of 71H but the tire I received was 77H.

Quality
Thumbnail of user rickiel28
2 reviews
0 helpful votes
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May 29th, 2024
Verified purchase
• Updated review

I ordered it and it was delivered.
It definitely was delivered.

Reason I chose this product:

I needed it.

Quality
Good
March 27th, 2024
Verified purchase
• Previous review

Very good!

Reason I chose this business:

Internet search

Reason I chose this product:

That is what they recommend

Quality
Thumbnail of user pato199
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Product as described, and on time, always good with JP cycle.

Reason I chose this business:

Recommended by other bikers.

Reason I chose this product:

Highly rated made in USA.

Quality
Thumbnail of user willamm32
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Too small into the trash will look for bigger one.

Quality
Thumbnail of user stevenm2968
1 review
0 helpful votes
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May 27th, 2024
Verified purchase
• Updated review

It just came the mail the other day. And I haven't had a chance to open the box yet.

Reason I chose this business:

They had what I needed

Reason I chose this product:

Because it was what I was looking 4.

Quality
If I could just buy stuff with out having make an account...
October 9th, 2023
Verified site experience
• Previous review

If I could just buy stuff with out having make an account it would be a little easier.

Reason I chose this business:

You had what I wanted

Thumbnail of user ralphm718
2 reviews
0 helpful votes
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March 23rd, 2024
Verified purchase
• Updated review

This is the first time I had any problem with an order. I only received the rear tire for my bike when I had ordered both front and rear. Kim was very helpful getting the issue resolved. I received the front tire three days after the initial phone call.

I called letting them know I only received the rear tire even though I had ordered both. I sent in photos of the shipping labels and both sides of the tire. Three days after the initial phone call my front tire arrived.

Reason I chose this business:

They have great parts at reasonable prices and fast shipping.

Reason I chose this product:

Well hopefully they will preform as good as they look and they look like a very durable aggressive tire.

Service
Quality
Super fast shipping great products great prices
January 19th, 2024
Verified site experience
• Previous review
Great prices great products fast shipping
January 16th, 2024
Verified site experience
• Previous review
So far so good
December 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

I’ve used them in the past shipping is decent prices are fair.

Good parts, great prices, decent shipping time
November 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I’ve purchased from you guys before and was satisfied with the price the product and shipping time.

So far shipping has been reasonable, the parts fit...
November 6th, 2023
Verified site experience
• Previous review

So far shipping has been reasonable, the parts fit and work great price is way cheaper than Harley 10/10 would recommend

I had to keep re entering my Harley whenever I would...
October 28th, 2023
Verified site experience
• Previous review

I had to keep re entering my Harley whenever I would try and search for a different product…

Reason I chose this business:

You guys are cheaper than Harley

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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