• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 10,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1354
  • Quality
    9519

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,693
Neutral
334
Negative
261

Instant Feedback

38,063 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Paying for sales mistake.”

Dan J.
9/26/24

Tried cancelling order prior to shipping notification. Was not granted. Have emails stating I ordered wrong programmer j&p said nah, you got the right one. A week passed, still no fp4. Emailed asking about it, received next day… wrong part. Now being charged 10 bucks to return… unreal. Yes, I have all documentation and although it's only 10 bucks, I won't be quiet about it. They were kind enough to send me a link for the proper FP4, the model I initially said I needed and a fed ex return label for 9.99. Woo

Reviews (10,071)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1286) quality parts (237) right part (317) quality products (218) credit card (58)
Thumbnail of user joef1456
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Fantastic and easy use of the website to purchase my goods

Quality
Thumbnail of user tomt1338
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Would definitely order parts and accessories again.

Reason I chose this business:

Location and prices

Reason I chose this product:

Customized my bike

Quality
Thumbnail of user jayr1074
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Delivery is fast product arrived in good condition

Customer assistance was very helpful

Service
Thumbnail of user marka3393
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

I have ordered from J&P many times. They were great as usual!

Quality
Thumbnail of user tasmaniand
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Over all good experience but new tire to big for front fender.

Reason I chose this business:

In the U.S.A.
Easy return items
Help customer services

Reason I chose this product:

Good tire good price and good reviews. Great when on a buget

Quality
Thumbnail of user roberta4405
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Always great customer service and quality products.

Help with an order.

Reason I chose this business:

Customer service

Reason I chose this product:

I'm familiar with them.

Service
Quality
Thumbnail of user manuels391
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Part shipped fast cracked the cap on solenoid my mistake not there's

Reason I chose this business:

Fast shipping ordered from before

Reason I chose this product:

Good reviews

Quality
Thumbnail of user alexanderm948
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Good arrival time. Exact fit. Thank you. I will use your services again.

Reason I chose this business:

For gas cap

Reason I chose this product:

I needed it

Quality
Thumbnail of user charlesj1449
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

1 part was not shipped. I called and J&P cycles took care of it.

the problem was resolved.

Reason I chose this business:

Good reviews

Reason I chose this product:

I needed fork seals for my motorcycle

Service
Quality
Thumbnail of user jacobh914
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Shopping is easy. No problems looking up parts for my bike

Reason I chose this business:

Always choose jp cycles. Y’all have allot of options to choose from

Reason I chose this product:

Been looking for new Brake and clutch levers for awhile.

Quality
Thumbnail of user robertw6386
2 reviews
0 helpful votes
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May 21st, 2024
Verified purchase
• Updated review

J&P makes it easy once again to find the parts I needed for my old bike!

Quality
Product availability
May 17th, 2024
Verified site experience
• Previous review
Thumbnail of user logano165
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Brand new RK chain broke 3 hours after riding my bike. Im not ordering from J&P again...

Late replies. Although I got my refund back on paying for extra shipping

Reason I chose this business:

Thought it was good

Reason I chose this product:

Thought it was good

Service
Quality
Thumbnail of user christopherl1650
2 reviews
0 helpful votes
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May 21st, 2024
Verified purchase

Awesome service and delivery, easy web page to navigate

Reason I chose this business:

Seemed very reputable

Reason I chose this product:

Seemed to be a good product

Quality
Thumbnail of user bradg368
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I am very impressed with the service and speed in which my order was taken care of.

Very courteous, tentative and expeditious.

Reason I chose this business:

The best price I could find for the product at the time.

Service
Quality
Thumbnail of user chrisg2624
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Awesome job. Parts came as described and on time..

I had old address in Apple Pay and customer service correct my mistake immediately. Well done…

Reason I chose this business:

Customer service. Parts available…

Reason I chose this product:

Building 23 Streetglide

Service
Quality
Thumbnail of user michaelh8463
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I miss Motorcycle Superstore, but you guys seem to be continuing with their good prices.

Reason I chose this business:

Price and availability

Reason I chose this product:

Needed a rear tire. Been using Shinkos for years.

Quality
Thumbnail of user rogerr844
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

👍👍👍👍👍👍👍👍👍👍
Super fast shipping. Vast inventory of parts...

Reason I chose this business:

Quality parts at an affordable price

Reason I chose this product:

I Needed it

Quality
Thumbnail of user markb5857
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good prices, took a little longer to leave the warehouse than noted when purchased, but once it was shipped arrived fairly quickly.

Reason I chose this business:

Part in stock and priced well

Reason I chose this product:

Needed them for a project

Quality
Thumbnail of user scottn1169
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I've placed orders here before, although it's been awhile…Your products and service are top notch…Thanks

Quality
Thumbnail of user johnl7317
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was easy to order, and the updates were wonderful but I didn't get my 10% discount for some reason?

Reason I chose this business:

Friend recommendation.

Reason I chose this product:

Friend recommendation.

Quality
Thumbnail of user jenne203
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Only downfall was USPS lost my order in transit and it didn't arrive for 10 days, to boot product was out of stock so I was stuck hoping that it arrived.

Reason I chose this business:

Product I need was in stock.

Reason I chose this product:

Quality reviews on product.

Quality
Thumbnail of user darrylg151
1 review
0 helpful votes
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February 17th, 2024
Verified purchase

Seat is a quality product - metal frame instead of plastic with thick covering. The seat sits you low and back a couple of inches compared to stock. Lower back support is really good, seat feels very firm but not hard. As it breaks in, it should be even more comfortable. Looks good, too!

Reason I chose this business:

Trusted vendor.

Reason I chose this product:

Read the reviews and looked at the specs.

Quality
Thumbnail of user noufala2
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Description of items is a perfect fitting, guidance and variety is good.

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

I'm restoring my 2012 Dyna FXDB.

Quality
Thumbnail of user paulo1092
2 reviews
0 helpful votes
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April 26th, 2024
Verified purchase

Easy to find parts online, called to verify everything was compatible and correct and got a discount on top of it all, perfect

Reason I chose this business:

Parts are normally in stock

Reason I chose this product:

Reputation of quality

Service
Quality
Thumbnail of user johnr7504
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Item in stock. The fit was very good. Always had good luck with J&P Cycle.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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