• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 10,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1354
  • Quality
    9519

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,693
Neutral
334
Negative
261

Instant Feedback

38,063 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Paying for sales mistake.”

Dan J.
9/26/24

Tried cancelling order prior to shipping notification. Was not granted. Have emails stating I ordered wrong programmer j&p said nah, you got the right one. A week passed, still no fp4. Emailed asking about it, received next day… wrong part. Now being charged 10 bucks to return… unreal. Yes, I have all documentation and although it's only 10 bucks, I won't be quiet about it. They were kind enough to send me a link for the proper FP4, the model I initially said I needed and a fed ex return label for 9.99. Woo

Reviews (10,071)

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Reviews that mention popular keywords

customer service (1286) quality parts (237) right part (317) quality products (218) credit card (58)
Thumbnail of user michaelw7333
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

We ordered our part and it showed up in just a few days. Just what we needed

Quality
Thumbnail of user lloydb250
Lloyd B.
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Video on installing was also beneficial. Should add caution on fluid level rising and to instruction on what to do.

Reason I chose this business:

Previous customer

Reason I chose this product:

Price point

Quality
Thumbnail of user peteb295
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

They had what I needed, the prices were good, and the shipping was fast. All in all, a good experience.

Reason I chose this business:

I have purchased from J&P before and had a good experience then as well.

Reason I chose this product:

Good ratings and reasonably priced.

Quality
Thumbnail of user stevena1414
2 reviews
0 helpful votes
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April 22nd, 2024
Verified purchase

I have not had problems with my orders in the past. The checkout is easy. Not like some other places that switch you all over.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Needed a drink holder for my wife.

Quality
Thumbnail of user robf445
2 reviews
0 helpful votes
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April 9th, 2024
Verified purchase

Great Helmet and a great price! Love it! The helmets fits perfect and I got the last in this size and it was a great choice and color, I will buy more motorcycle stuff in the future from JP cycles..

Reason I chose this business:

Trusted name..

Reason I chose this product:

Good price and great reviews

Quality
Thumbnail of user rexd65
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Great place for extras. Quick fulfillment. Maybe I didn't read the description through but thought they were metal. Easy to install and clean up looks of engine.

Reason I chose this business:

Had what I wanted.

Reason I chose this product:

Came in gloss black.

Quality
Thumbnail of user robinc1276
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Thank you for the positive experience. I wish you had all the parts I needed but what you are sending me is perfect. Courteous, professional and rapid service.

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

Parts needed for my HD Street XG 500 recently purchased.

Quality
Thumbnail of user kevinl2797
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

They offer a lot of products. The web site is not the easiest to use however.

Reason I chose this business:

Good selection and reasonable price.

Reason I chose this product:

OEM Harley is over priced.

Quality
Thumbnail of user johnb12853
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

My tires were delivered within a few days of the order. They were in perfect condition and exactly what I ordered. Pricing was very reasonable.

Reason I chose this business:

Recommended by my mechanic at Loucomotions

Reason I chose this product:

I own a Harley and it needed a new set of shoes.

Quality
Thumbnail of user stevenj1272
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Great customer service. Parts were exactly what I needed and received in just a few days. I shop with them all the time and plan to continue

Reason I chose this business:

Large inventory, competitive prices and good customer service. Also I have a store about 30 min from my house

Reason I chose this product:

I needed it

Quality
Thumbnail of user jayh1199
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase
• Updated review

I like JP Cycles. They're my Go To. Shipping is fast, they're available to chat or voice call, I'll continue doing business with them.

Reason I chose this business:

I always check jp first for products.

Reason I chose this product:

Good reviews on the Michelin, my 2nd set.

Service
Quality
I often shop at J&P Cycles because they typically have...
February 3rd, 2024
Verified site experience
• Previous review

I often shop at J&P Cycles because they typically have what I need.

Great online shop
January 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Shopped here before.

Thumbnail of user bartonm37
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Easy to find what I want and ordering was easy. The seat I ordered was delivered on the day promised.

Service
Quality
Thumbnail of user joshuar1169
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Their website is easy to navigate, and I found all the parts I was looking for. My 95 softail is looking awesome!

Reason I chose this business:

Stumbled across it

Reason I chose this product:

They where what I needed

Quality
Thumbnail of user jeanettea173
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

It was easy to find my tire and check out and the tire works fine.

Reason I chose this product:

Need a tieire

Quality
Thumbnail of user tylerp535
1 review
0 helpful votes
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May 19th, 2024
Verified purchase
• Updated review

J&P Cycles is the best! Always able to find the products I want

Reason I chose this business:

Because the deals are the best

Reason I chose this product:

To fix a dented tank on my Sporty

Quality
The absolute best deals around!
December 21st, 2023
Verified site experience
• Previous review

The absolute best deals around! I love J&P cycles. Definitely recommend getting the RPM membership. You will not be disappointed! The savings and cash back is awesome! Thank you J&P cycles! You're my new Amazon for parts and gear. Please send stickers with purchases lol

Reason I chose this business:

They're the best and I'm a member!

Fantastic!
November 21st, 2023
Verified site experience
• Previous review

Fantastic! This is my very first ever subscription to anything. And I couldn't be more excited. I'm 34 btw lol

Reason I chose this business:

Because the membership was too good to pass up and the part I need was cheaper than DennisKirk

Thumbnail of user julioush15
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

My order came quick and worked great I will definitely order more stuff

Reason I chose this business:

Friend of mine told me about it

Reason I chose this product:

It was what I needed

Quality
Thumbnail of user tomv770
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

All good as it gets product as advertised and on time fit perfect

Quality
Thumbnail of user johnr7236
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

Got. The brake line very fast bit the had to wait for the ends and crush washers for another. 3 or 4 days. Which this time of year wasn't a big deal but had it been riding season that would had have been an issue

Reason I chose this business:

In the past used them and have had positive experiences over the years

Reason I chose this product:

Had used that product previous

Quality
Thumbnail of user garyr1656
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Ordering was great and notifications about shipping was on spot.

Reason I chose this business:

It was an advertisement and my wife was wanting her floor boards raised up just a little more. And the price was good.

Reason I chose this product:

More adjustable and I could customize them to fit my wife's short legs. And make her more comfortable on long rides.

Quality
Thumbnail of user randys1343
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

I've ordered many parts from this website. I had one show up missing some things. I contacted customer service and they made it right and parts shipped next business day. Great company and will continue to use.

Service
Quality
Thumbnail of user benjaminc762
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

I was looking for a replacement front wheel. While I was looking through the site seen the pop up to txt for help. They referred the wheel I needed. Fits the way they said. Direct bolt on just had to put my rotor on, & mount & balance the tire.

Quality
Thumbnail of user chrish3927
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to order from. Item showed up on time and not damaged. They had my part in stock when others didnt

Quality
Thumbnail of user keving2175
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Received what I ordered. Now for a rainy weekend to install them,along with Rocker Lockers. While I'm at it.

Quality
Thumbnail of user rodneyh469
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Fits and works perfectly on my bike. Will recommend to others that are in need.

Quality
Thumbnail of user marcr449
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Product was shipped fast and as described.pump installed in less than an hour.

Reason I chose this business:

Past customer

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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