• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,385 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8840

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,271
Neutral
317
Negative
243

Instant Feedback

35,915 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,385)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user williamf2659
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Bolt it down. Plug it in. Go. One of the easiest repair jobs there is.

Quality
Thumbnail of user billiea71
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Bought for a 2010 fxdc which the site said it would fit, but it did not and leaked badly.

Never received a reply about the defective, now used, product.

Reason I chose this product:

The site said it would fit my motorcycle.

Service
Quality
Thumbnail of user hidesadam
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Always fast, easy to return if needed which hardly ever happens, good to use site if you have a motorcycle. Probably a pretty useless site if you dont have a motorcycle.

Reason I chose this business:

To get products for motorcycles.

Reason I chose this product:

I needed a gasket. So i bought a gasket.

Quality
Thumbnail of user billt990
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

The overall rating was because of the product and not J&P Cycle. I've been satisfied with J&P Cycle since the 90s

Reason I chose this business:

Always my go to

Reason I chose this product:

I saw what looked like the exact same thing on Ebay for way less money but decided to purchase a known name brand, Kuryakyn, but I believe I overpaid for the exact same thing. Made in China is Made in China no matter what name is on it. Junk

Quality
Thumbnail of user anthonyc2997
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

OK I had it installed amplifier and two speakers Kenwood sounds really loud on the freeway on my Harley. Thank you.

Reason I chose this business:

One of my friends told me that you had a payment and financial obligation so I tried it loved it. You made a new customer for life. Can’t wait to order some more stuff.

Reason I chose this product:

Accuse her product because I didn’t want Rockford Fosgate in my Harley-Davidson plus everybody has it the same thing I wanted to try something new and louder. Thank you for giving me the opportunity to buy your amp and speakers.

Quality
Thumbnail of user kathrynm1132
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Received the helmet in 2 days Excellent!
Had to return the first one, it was tight but returned no problem 😊

Quality
Thumbnail of user johnw8235
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fast easy transaction and shipping as well, nothing more to say

Reason I chose this product:

Repair on the road

Quality
Thumbnail of user guyj79
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Pipes work so good. On my 2003 Heritage classic. The power port works impressive.

Reason I chose this business:

I like them

Reason I chose this product:

It's about time

Service
Quality
Thumbnail of user larrym2130
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Took two weeks but arrived and great quality. Easy to install

Reason I chose this product:

Recommendation

Quality
Thumbnail of user alans1628
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fast and easy quality parts received them in record time.

Reason I chose this business:

Product available and good price

Reason I chose this product:

Good quality

Quality
Thumbnail of user markh5271
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Ordered two new helmets & both arrived at or before quoted receipt date.

Reason I chose this business:

Prior customer

Reason I chose this product:

Good price & style

Quality
Thumbnail of user glennd400
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Beautiful addition to my ride, great looking product

Reason I chose this business:

Great prices

Reason I chose this product:

Needed this product

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user jeremyb1180
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Found exactly what I needed at a good price point and was delivered quickly

Quality
Thumbnail of user troyh472
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Had the parts in stock that I needed. Received order undamaged.

Quality
Thumbnail of user jacobp653
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fair pricing and Product arrived ahead of schedule.

Quality
Thumbnail of user christophers3528
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Speedy delivery and product was as described. Very satisfied.

Reason I chose this business:

Sieving and price

Quality
Thumbnail of user tomk1510
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Exactly what I ordered.
Assembly was easy and straight forward.

Reason I chose this business:

Price and convenience.

Reason I chose this product:

I realized that my two half-helmets were over 5 years old.

Quality
Thumbnail of user craigs1510
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The right part,at my door at a reasonable price. Can anyone do it any better? I think not!

Reason I chose this business:

Convinced and easy to use online ordering

Reason I chose this product:

Quality Style, color,

Quality
Thumbnail of user jennyl577
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Very easy to find what I was looking for. Quick shipping! Lots of payment options.

Reason I chose this business:

It had what I was looking for at a great price and quick shipping.

Reason I chose this product:

Great Price

Quality
Thumbnail of user darrellb352
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Everything was great but the shipping took forever on one item

Reason I chose this product:

Price and quality

Quality
Thumbnail of user garyy331
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Brake parts I needed for a project bike. Initially I ordered the wrong length, super easy return and order of the correct length. Everything is now installed and working flawlessly.

Excellent

Reason I chose this business:

Had what I needed

Reason I chose this product:

Goodridge is a trusted brand of brake lines and they supply the best custom length brake lines I know of with custom fittings.

Service
Quality
Thumbnail of user joshs966
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

I placed the order and it arrived on time with very little wait time. This is the type of online shipping experience everyone deserves. I would definitely purchase from J & P Cycles again.

Reason I chose this business:

Found them online

Reason I chose this product:

Needed the items for maintenance.

Quality
Thumbnail of user heinzd5
HD
2 reviews
0 helpful votes
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February 26th, 2024
Verified purchase

Great experience! Great service, fast transaction, item better than expected. J&P Cycles have been my Go-To store for my motorcycle accessories for over 25 years. Never disappointed.

Reason I chose this business:

Have used in the past--great service

Reason I chose this product:

Great product--awesome referrals

Quality
Thumbnail of user ronaldh1650
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Cant wait to hook it up on my trike. Looks like it will blend in really good with the theme.

Quality
Thumbnail of user rickr1140
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Needed brake repair parts for my 2005 Sportster. J&P has affordable, available parts with fast shipping.

Reason I chose this business:

Good supplier

Reason I chose this product:

Needed a master cylinder rebuild kit

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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