• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,385 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8840

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,271
Neutral
317
Negative
243

Instant Feedback

35,915 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,385)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user stevew2590
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Priced better than Amazon...and ordering was a breeze! 😎👍

Quality
Thumbnail of user anthonyc3044
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Have dealt with your company many years you never really had a problem

Excellent, very knowledgeable

Service
Quality
Thumbnail of user scottj1656
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Always order from J&P Cycles. Fast delivery and great products.

Reason I chose this business:

Quality products

Reason I chose this product:

Quality and price

Quality
Thumbnail of user pokeya
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

I've always had good experiences including service and product when ordering with J&P cycles.

Reason I chose this business:

Great service and great selection on product

Reason I chose this product:

Good looks and durability

Quality
Thumbnail of user seans1441
2 reviews
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Thank you! Website is user friendly. J&P never disappoint.

Reason I chose this business:

Have used them in the past.

Quality
Thumbnail of user chuckj111
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

I am extremely pleased with the service I receive from J&P Cycle, I have used them for 15 plus years, always quality parts at reasonable pricing, prompt service.
Chuck Jamieson, Ontario, Canada.

Reason I chose this business:

Recomendation from a friend!

Reason I chose this product:

Selection, and pricing

Quality
Thumbnail of user darrys3
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase
• Updated review

The great majority leader has spent his entire presidency in his hands

Reason I chose this product:

Needed them

Quality
Yes yes yes yes yed
January 31st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Today today today

Easy pleaser was great
January 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Easy to buy stuff

True love Ho Ho Ho
January 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Your the best and forget the rest!

Been getting part's since 1989
January 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great aftermarket parts

Always great to order from!
January 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Warm and fuzzy today

Great place to order anything bike related
January 9th, 2024
Verified site experience
• Previous review
Love loves
January 1st, 2024
Verified site experience
• Previous review
Thumbnail of user jamesw6664
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

My order was supposed to be delivered 2nd day but wasn't picked up for a week! So my 2nd day delivery turned into a a week late delivery that put me a week behind on a customers bike.

Reason I chose this business:

I chose J&P because I have purchased from them in the past and have always had great service and prompt delivery.

Reason I chose this product:

I have used products from this same manufacturer before and have had good outcomes with their products.

Service
Quality
Thumbnail of user markh5179
1 review
0 helpful votes
  • Send Message
March 26th, 2024
Verified purchase

No complaints.A little mix up on shipping but (Cassie) from J&P took care of me with great service.Will have repeat business from me.Thank you much.👍

Best customer service in a long time.

Service
Quality
Thumbnail of user spikek2
1 review
0 helpful votes
  • Send Message
March 26th, 2024
Verified purchase
• Updated review

J&P is old and dependable. Been 'round forever. Part was just as described. Came with electrical shrink wrap and two zip ties. Excellent product!

Reason I chose this business:

I've got a long history of buying from j&p.

Reason I chose this product:

They were the only place I could find it for a 1998 Fatboy. Awesome the specific inventory they carry.

Quality
J&P is old and dependable
March 4th, 2024
Verified site experience
• Previous review
Thumbnail of user troyb578
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

I have bought a lot of product from JP over the last three years or so, always happy, how ever no stickers came with this order

Quality
Thumbnail of user justinm1995
1 review
0 helpful votes
  • Send Message
March 30th, 2024
Verified purchase

The website is easy to navigate and the parts match assistance piece has never been wrong. Part came sooner than expected and worked flawlessly.

Reason I chose this business:

One of my favorite online parts retailer.

Quality
Thumbnail of user kgy3
Kg
1 review
0 helpful votes
  • Send Message
January 13th, 2024
Verified purchase

I didn't receive one of the items I ordered even though it was delivered according to uspa. Jp sent another one immediately and it was received and all is good. Excellent service thank you jp. Can't go wrong ordering from them

Service
Quality
Thumbnail of user richl232
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

I did learn buying Michelin commander lll touring tires that when I was looking for my back tire which is a commander ll the size 140/90 B16 when I ordered the commander lll the size shows MU85 B15 which is the same size.

Reason I chose this business:

I like your selection

Reason I chose this product:

Because there a upgrade to the commander ll and I like them.

Quality
Thumbnail of user richardm5651
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

I called to get help with my parts, and the help I got on the phone was great! Thanks

Service
Quality
Thumbnail of user larrym2128
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

I love it it's just what I wanted and needed 😊 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

Quality
Thumbnail of user christopherc3306
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

Fair pricing and fast delivery. Great experience and would recommend J&P Cycles to anyone.

Reason I chose this business:

Dependable company with good reputation.

Reason I chose this product:

The fender bid matched mynew Mustang solo seat.

Quality
Thumbnail of user jonathang1171
1 review
0 helpful votes
  • Send Message
April 4th, 2024
Verified purchase

Accurate description of product, East purchasing platform with fast shipping and receiving of my order.

Quality
Thumbnail of user stevens3869
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

Great shop for ordering Harley parts. If you own a Harley you know you will need parts. J&P is my go to place.

Reason I chose this business:

My experience buying parts for my wife’s Harley has always been 5 star.

Reason I chose this product:

My wives hands are small and she couldn’t reach the front brake lever. These adjustable brake and clutch handles make her way more confident in braking and shifting.

Quality
Thumbnail of user jonb1053
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

J&p is my go to for basically anything and everything I need for my bike

Reason I chose this business:

Great service and great stock on parts

Quality
Thumbnail of user rdm16
RD
1 review
0 helpful votes
  • Send Message
April 19th, 2024
Verified purchase

Confusion over old account. Do I really need to add 23 characters to get this survey off my screen.

Reason I chose this business:

Accessibiltiy

Reason I chose this product:

Repairs to mc

Quality
Thumbnail of user geraldo63
2 reviews
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Got my Bassani exhaust and K&N air filter system quickly, Had it all installed and running 24 hours later. My scooter is a HD FXDRs 114!
Total 100% great experience in every regard.
Thanks, J&P!

Reason I chose this business:

They always give great service.

Reason I chose this product:

I have a past history with K&N products and heard good things about Bassani!

Quality
Thumbnail of user greyw11
1 review
0 helpful votes
  • Send Message
February 26th, 2024
Verified purchase

J&P was created by BIKERS, and only Bikers understand what should be available, but was not. Along comes J&P to give Bikers more customization choices, and these choices increased year after year, growing into the company it is today.

Reason I chose this business:

I saw an advertisement in Easyriders in the mid-1980's.

Reason I chose this product:

I needed a change of parts, the J&P catalog gave me many options to choose from

Quality
Thumbnail of user nicholasb1178
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

Shipping was far less than mediocre. UPS allowed for my package to be signed for by someone else.

Amazing they new my phone number and name when I called.

Reason I chose this business:

They had what I wanted

Reason I chose this product:

I needed tires

Service
Quality
Thumbnail of user bobh1776
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

Shipping not as prompt as expected. Ordered another item from another vendor and got it 2 days earlier.

Reason I chose this business:

First choice vendor was out of stock. Wife uses J&P

Reason I chose this product:

Needed tuner and decided on Vance & Hines

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?