• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8837

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,270
Neutral
317
Negative
243

Instant Feedback

35,900 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,382)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user josephd2745
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Ordered a clutch cable but it was too short. Sent. It back and received a refund. Ordered the correct size and all is good.

Reason I chose this business:

Fast shipping and great customer service

Quality
Thumbnail of user gregt561
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Website is user friendly, checkout is very easy. I really appreciate the "specific fit" designation when looking for parts.

Reason I chose this business:

Fair prices

Reason I chose this product:

Reasonable pricing and parts available

Quality
Thumbnail of user scotts4202
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

I've always had great service. I'm pleased so far with my purchase. Everything went on as easily as promised.

Reason I chose this business:

Great selection

Reason I chose this product:

They matched my bike perfectly.

Quality
Thumbnail of user edwardb1789
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Received my order faster than I expected.I was very happy and would recommend,before buying from Amazon.

Reason I chose this business:

I delt with them before

Reason I chose this product:

I knew it would be a quality item.

Quality
Thumbnail of user ricks1738
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Ordered exstended bags for my street glide and received stock bags customer service was great and i had the right bags a couple days later

Issue was fixed immediately

Reason I chose this business:

Popular site and priced decent

Reason I chose this product:

It's what I was looking for

Service
Quality
Thumbnail of user dennish1393
1 review
0 helpful votes
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July 12th, 2024
Verified purchase
• Updated review

Okay okay okay okay okay okay okay okay okay okay okay okay okay okay

Quality
Slow shipping
April 18th, 2024
Verified purchase
• Previous review

Problem going page to page kept dropping exact fit application

Quality
Thumbnail of user darleanr1
1 review
0 helpful votes
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February 14th, 2024
Verified purchase
• Updated review

So helpful love you guys. Called due not finding something had to order with Harley the sale guy was so up set he was not able to help me. That is caring about your customers.

Service
Quality
Love shopping with yall
October 7th, 2023
Verified site experience
• Previous review
Thumbnail of user luisv554
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Tienen que tener más cuidado a la hora de enviar el producto ya esto ya que esto cansa causa mucha insatisfacción le hace pensar al cliente que la compañía le quiere robar. También no demorarse mucho en resolver el problema.

Deben tener más personas bilingüe Yo entiendo que vivimos en Estados Unidos pero hay muchos latinos que hablan inglés pero de forma comercial y no se comunican enteramente en inglés ,si quieren hacer más dinero pongan personas bilingües y verás que su ingreso aumentarán

Reason I chose this product:

Porque pienso que los que escogí son los productos originales de la marca que necesitaba también porque estaba apurado no me fijé en otras opciones

Service
Quality
Thumbnail of user jerryt669
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Ordered a new windshield for my GL1800 and recieved it in about ten days. Arrived in perfect condition and installed in 30 minutes.

Reason I chose this business:

Used J&P before.

Reason I chose this product:

I had a Slipstream on another Goldwing and loved it.

Quality
Thumbnail of user nickr1266
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Everything went as expected and I am very pleased with my products. They shipped and delivered when I was told and the products did not have any damage.

Reason I chose this business:

Had the products I was looking for.

Reason I chose this product:

They matched the look I was going for on my bike.

Quality
Thumbnail of user lindsayd220
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

I recently ordered two different orders. (Parts for a fuel tank valve rebuild/seals) both of these items are very small(palm of your hand). They were shipped in boxes that were almost as large as shoe box.

Reason I chose this business:

I needed parts for my motorcycle. Leaking gas.

Reason I chose this product:

Solved the issues with gas leak.

Quality
Thumbnail of user glenns833
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Next day delivery on standard free shipping was great never had that happen before thank guys great job

Reason I chose this business:

Good place to shop for bike parts

Quality
Thumbnail of user hansw66
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Tires were as expected, no issues. Received the tires about 3 days after ordering.

Reason I chose this business:

Had what I was looking for.

Reason I chose this product:

Same as the factory original tires

Quality
Thumbnail of user cheriej51
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Thanks for your products because they are of very good quality.
My products always arrive on time!?

Reason I chose this business:

I chose them because my previous orders were of great quality and exactly what I wanted.

Reason I chose this product:

Because I need them to complete a project that I'm working on.

Quality
Thumbnail of user fannym34
2 reviews
0 helpful votes
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February 25th, 2024
Verified purchase

Always hassle free shopping at J&P Cycles. It is my go to place for all my motorcycle needs. Staff and customer service is top notch. Always to helpful and professional. 👍

Reason I chose this business:

I always shop J&P Cycles. They have what I need to keep my motorcycle on the road.

Reason I chose this product:

They were well priced and my motorcycle is due for a service.

Quality
Thumbnail of user mikes5067
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

I paid more for overnight delivery than i did for my product took 3 days.

Reason I chose this product:

Bike was broke

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Our processing and shipping is all based on Business days. I see you placed your order on the weekend. We apologize for the confusion.

Thumbnail of user justinm1966
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Bought a speed sensor hoping it would fix my issue. It happened to be the problem. Glad j&p had it and at a much better price while also arriving early.

Quality
Thumbnail of user gayleneb19
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

A couple of things that I ordered did not fit right on to my motorcyle. I believe I can make them work.

Reason I chose this business:

Lots to choose from

Quality
Thumbnail of user cameronw265
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Easy system to navigate and have a lot of parts. For victory motorcycles I was surprised at the amount of inventory they have!

Quality
Thumbnail of user waynen319
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Ordered rocker box gaskets. Order was on time and gaskets are excellent quality. Will definitely be ordering from J&P cycles again

Reason I chose this business:

J&P Cycles is a well-known brand

Reason I chose this product:

Large number of good reviews

Quality
Thumbnail of user michaelm14061
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Great price for quality parts. I received them on time, but have yet to install them.

Reason I chose this business:

Price & selection

Quality
Thumbnail of user lindseyd211
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

It was easy and the customer service was excellent.

Amazing

Service
Quality
Thumbnail of user tonym1628
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

Selection and shipping are great. But at checkout online I don't know how I'm supposed to put in my 15% off code when there's no place to enter a coupon code.

Reason I chose this business:

Since Sturgis J&P Cycles is all I use primarily when ordering parts for my bike

Service
Quality
Thumbnail of user jimf1769
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

I purchased this for a motorcycle not listed as applicable. 76 Honda XL250, the wires don't match up, obviously, but it'd be super helpful if there was a diagram to help me modify it. Other than that, great price and happy to continue doing business

Reason I chose this business:

Rpm discount

Reason I chose this product:

Trying to restore my Honda xl250 that has a missing key

Quality
Thumbnail of user gregoryb1421
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Everything was great! From start to finish everything was very easy.

Reason I chose this business:

Previous purchases

Reason I chose this product:

I have a big sucker air cleaner on my bike. Wanted to replace the filter element.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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