• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,664 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user johnh10620
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Definitely my go to for parts! Great customer service, Competitive pricing, Customer Support is top notch also!

Quality
Thumbnail of user charlesc3622
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Relieved order in timely manner very impressed, customer service was great with helping me with my o

Reason I chose this business:

Vast selection

Reason I chose this product:

My butt needed something new lol

Quality
Thumbnail of user patrickl1000
2 reviews
0 helpful votes
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September 3rd, 2024
Verified purchase

Break line kept leaking after I replaced the copper crush washers several times. These did the trick.

Quality
Thumbnail of user barryh598
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Fast and easy transaction. Have noy installed item yet. Unable to comment on specific function of item at this time.

Thumbnail of user tomc2211
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The parts arrived in good condition. However, I paid extra for next day air shipping, so they would arrive on Friday and I would have it for the weekend. However, Parts didn't arrive until Monday. There was an option for second day air, which said would arrive on Monday. Sometimes deliveries are out of our control. They refunded my expedited delivery charge without asking.
Too notch customer service.

Reason I chose this business:

Google search

Reason I chose this product:

Needed a windshield for my bike.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. We have refunded your shipping charge.

Thumbnail of user kennethn72
3 reviews
0 helpful votes
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September 15th, 2024
Verified purchase

I've been rebuilding my 83 FXRT and J&P has a lot of the parts I need at great prices. I will continue to come back to J&P for all my motorcycle needs.

Reason I chose this business:

They have all the parts I need at great prices

Quality
Thumbnail of user gerryr95
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Same product as other retailers, half the cost. Only thing I might say is address the rivets a bit better. Describe what river tool is needed and maybe offer one as a suggested additional purchase at the time of the purchase of the latches. I'm still waiting to figure out what I need to replace the lid portion of the latch, I refuse to pay the $300 for the used motor company rivet tool I found on EBay.

Reason I chose this product:

Because the motor company doesn’t make this part anymore, my bike is an 01 and they have no interest in supporting anything older than ten years off new models.

Quality
Thumbnail of user nicholasr1072
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Not happy that I didn't get free two day shipping or 10 percent off with gold membership due to select warehouse and parts but other then that good

Service
Quality
Thumbnail of user georgel1582
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

I am was delivered on time. I had a small issue with the item the cause I misunderstood the mounting directions. Contacted customer service and they were very helpful and friendly.

I had to return item and customer service was very helpful and courteous

Reason I chose this business:

Built a tray consisting of mostly JP cycle parts. I was very satisfied with the look of the build and So were many others

Reason I chose this product:

Style and durability

Service
Quality
Thumbnail of user larryd1153
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I have been doing business with J&P for a long time and the products are always good and the shipping is fast.

Reason I chose this business:

Quality products and fast shipping.

Reason I chose this product:

They were just what I needed.

Quality
Thumbnail of user johank53
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Was looking for engine gaurd / crash bars for my V Star 950 and they had more than 1 style to choose from and good pricing

Reason I chose this business:

Comparable prices and great shipping to Canada. Other places would charge me over $100 in shipping.

Reason I chose this product:

Style I was looking for at an affordable price

Quality
Thumbnail of user michaelt1130
2 reviews
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

Very fast delivery. The rider floorboards I purchased are very nice, made well. I have more room to move my feet around. I installed them on a 2020 road gluide special. The details described original hardware will fit. This was not true with my bike. I had to go buy new bolts and nuts that were smaller in diameter due to the smaller holes on new floorboards. Overall I like the way they look on my bike, very pleased with them. A four star was given because I had to go out and buy new hardware.
M.T.

Reason I chose this business:

I have bought many products in the past and have been very happy with them.

Reason I chose this product:

I was looking for more foot room. This product has served my purpose.

Quality
Pleased
April 16th, 2024
Verified purchase
• Previous review

Very quick and easy to pay. I never could track my order. It get delivered in a few days.

Reason I chose this business:

I have purchased items in the past.

Reason I chose this product:

I have other devices of this brand name. Very happy with them.

Quality
Thumbnail of user frankf1407
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Bought a set of touring masters and I have to say they are the best handling riding tires that I've really ever purchased and I have ran Metzler and many other high-dollar tires and they don't have nothing on these. Especially impressed on wet roads. All around excellent tire.

Reason I chose this business:

Good prices good quality items

Reason I chose this product:

It's an all-weather tire I'd like to tread design

Quality
Thumbnail of user kyles1563
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase
• Updated review

They had what I needed. It was easy to find and order. This is a big reason I purchase my motorcycle parts from here.

Reason I chose this business:

Good past experience. Parts availability.

Reason I chose this product:

Quality replacement parts.

Quality
Fast, easy and convenient
July 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I like the Interface

Reason I chose this product:

Time to replace the part

Thumbnail of user thomasc3849
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Love this sight. Found what i was looking for and ordered the wrong year. Now i gotta order again.lol

Reason I chose this business:

Always been reliable. Also love the ability to use afirm

Reason I chose this product:

Best bang for the buck

Quality
Thumbnail of user jeffreyd1095
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The cable I purchased was exactly as advertised well worth the money and in saying that it was inexpensive but not cheap

Reason I chose this business:

Had part I needed for 22 year old bike

Reason I chose this product:

The original cable being 22 years old broke

Quality
Thumbnail of user tiffanieec
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Bought mirrors for my bike they were cheaper than another website and exactly what I ordered they also arrived sooner than the expected delivery date! Very happy customer!

Reason I chose this business:

Price point

Reason I chose this product:

Needed to replace broken mirrors.

Quality
Thumbnail of user alexa1766
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Ordered a new tire late on a Saturday night, it showed up on my doorstep early Monday morning. That was with standard shipping!

Reason I chose this business:

Flexible purchase options and selection helped quite a bit, will be using them again.

Reason I chose this product:

Price, user reviews and J&P cycles YouTube!

Quality
Thumbnail of user caryp66
2 reviews
0 helpful votes
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August 24th, 2024
Verified purchase

I ordered two clamps; they can in fine time and were as expected. A bit pricey, but they are working well.

Reason I chose this business:

On line search for a product that suited my needs.

Reason I chose this product:

They appeared to fit what I needed.

Quality
Thumbnail of user robertb10442
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Super fast shipping and quality parts at a fraction of others places prices. Thanks for a smooth transaction.

Reason I chose this business:

Word of mouth.

Reason I chose this product:

Hard to find part that was without a doubt cheaper than where ever I could find it.

Quality
Thumbnail of user dand1656
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Made of rubber Made of rubberMade of rubberMade of rubberMade of rubberMade of rubberMade of rubberMade of rubberMade of rubberMade of rubberMade of rubberMade of rubberMade of rubberMade of rubberMade of rubberMade of rubber

Quality
Thumbnail of user thomasb2521
2 reviews
0 helpful votes
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July 14th, 2024
Verified purchase

Got this to replace the OEM paper filter element on my Sportster's Screamin Eagle air cleaner. Filter looks sturdy and well built, and fit just as an OEM would.

Filter media gauze looks fine enough to be effective, and came pre-oiled, which was a nice touch.

I called because the tracking number didn’t work and I couldn’t check progress. It said package awaiting pickup, which sometimes happens.

Your agent said he would earmark the order and check back. But it wasn’t necessary as the package arrived a day later just as he predicted.

Reason I chose this business:

Past customer

Reason I chose this product:

Wanted an alternative to the OEM part.

Service
Quality
Thumbnail of user leeg585
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

I've ordered parts from J&P Cycles on other occasions. Customer service has always been good the correct parts have been shipped to me and were delivered quickly.

Reason I chose this business:

Because of the availability of the Parts I needed and quick and accurate delivery

Quality
Thumbnail of user jimmiem72
2 reviews
0 helpful votes
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September 25th, 2024
Verified purchase

I ordered a set of Avon air grips and came in as described very pleased with order and very quick shipping.

Reason I chose this business:

Cheapest and had in stock

Reason I chose this product:

Product has a great reputation

Quality
Thumbnail of user cecilp56
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

We are always impressed with the service we receive from JP Cycles. Everyone is very helpful in getting what we need.

Reason I chose this business:

Because they usually have the parts we need for our bikes.

Reason I chose this product:

They were what we were looking for.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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