• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8832

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,267
Neutral
316
Negative
243

Instant Feedback

35,891 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,377)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user tima659
2 reviews
0 helpful votes
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April 28th, 2024
Verified purchase

Seamless and painless process, easy to navigate online store.

Reason I chose this business:

Product availability

Quality
Thumbnail of user bend953
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

The fit was exactly right and it seemed like a good quality product

Quality
Thumbnail of user shawnm1315
2 reviews
0 helpful votes
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April 28th, 2024
Verified purchase

It was good and the representatives I've worked with have been very helpful

Reason I chose this business:

They are quick and reasonable

Reason I chose this product:

I needed it

Quality
Thumbnail of user michaell6908
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Reasonable prices. Items came in a timely fashion and well packed.

Quality
Thumbnail of user garretg19
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Easy to order fast shipping highly recommended. Emailed with updates great site and team

Quality
Thumbnail of user wayner683
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Best never any problems with J&P cycles, thanks again

Reason I chose this business:

I have been a gold card member for years

Reason I chose this product:

I am rebuilding a 1981 shovel and they carry or can get me what I need

Quality
Thumbnail of user allenm557
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

The prices were good, but every time I tried to enter my LEO discount it would erase my order! I ended up just ordering the battery without the discount.

Reason I chose this business:

Getting the bike ready for Spring.

Reason I chose this product:

I have experience with that battery brand before.

Quality
Thumbnail of user ronc1098
1 review
0 helpful votes
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April 27th, 2024
Verified purchase
• Updated review

J&P provided excellent service and support throughout the selection and purchase process.

Service
Quality
Daniel provided excellent support via chat
April 15th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Go to source for all things Harly

Reason I chose this product:

Replacement for broken parts

Thumbnail of user protasiog
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I finally found the pair I was looking for. And the both look amazing on my bike

Quality
Thumbnail of user scottf1747
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Easy to find offered faster shipping options quick and easy check out

Reason I chose this business:

Honestly you were who popped up first when searching for my part

Reason I chose this product:

It's a product I always run

Quality
Thumbnail of user russellh686
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Seat is exactly as I wanted. I entered my bike info and your site matched me up with what I needed.

Quality
Thumbnail of user joec2513
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Easy, awesome. I would like a discount for future purchases, like mounting necessary for the fairing I bought.

Reason I chose this business:

Best site on the Internets

Quality
Thumbnail of user johns15419
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

I had a challenging time finding the dimensions of the parts. Used blind luck to get the right parts.

Reason I chose this business:

Google search.

Reason I chose this product:

Not too many other options.

Quality
Thumbnail of user kennetha786
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

The system identified the correct parts I needed for my bike and it only took 2 days for me to receive them!

Reason I chose this business:

Positive buying experiences in the past

Reason I chose this product:

I needed new tires

Quality
Thumbnail of user robertj3365
1 review
0 helpful votes
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March 21st, 2024
Verified purchase

Live chat was super helpful making sure I had all parts needed for my project. My upgrade went smoothly

Reason I chose this business:

I have used and trusted J&P cycles for years

Reason I chose this product:

Replacing windshield with a full fair5

Quality
Thumbnail of user stevenf1686
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Web site is accurate and order was shipped fast! I like there web for the fact that I can enter make model, year and it will show exact match parts for my ride

Reason I chose this business:

Prices are fair! They have a good supply of inventory and ship fast

Reason I chose this product:

I didn't want to buy wheel bearings from Harley, the original bearings didn't last so I wanted to buy something from the after market!

Quality
Thumbnail of user kylew780
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Great online experience, speedy shipping, great product. Much more comfortable with my new grips.

Reason I chose this business:

Previous customer referrals

Reason I chose this product:

Saw it at the JP cycles shop in Destination Daytona while there for the spring rally.

Quality
Thumbnail of user brianp2394
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

J&P Cycles has a solid history of providing great products at reasonable prices.
The website is straightforward for even us tech inepts to navigate without harassment by relentless pop-up ads and marketing carnival sideshows.
Found the items I needed, fairly priced, described in detail, and supported with clear pictures.
The ordering process was laid out simply, so although interacting with a representative was an option, it wasn't necessary.
The transaction would have been perfect if the shipment hadn't arrived 2 days later than projected.
Granted, likely the carrier's fault, but I personally prefer to be provided a realistic date-range window, not the just the possible earliest date.
Thats just me, I'd rather be occasionally surprised than frequently disappointed.

Reason I chose this business:

Past purchases.

Quality
Thumbnail of user kevinb3940
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Two of the items I received are not what I ordered

No one to talk to

Service
Quality
Thumbnail of user thomash3606
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Got parts in timely manner, packaged well and all right parts first time.

Reason I chose this business:

What I ordered was priced like other parts houses

Reason I chose this product:

Mechanic request

Quality
Thumbnail of user kennethb2032
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

It was delivered in a timely manner and the product was as described

Reason I chose this business:

Good star ratings

Reason I chose this product:

Well made and was exactly what I was looking for

Quality
Thumbnail of user jamieb1381
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Everything was as it said it would be. Highly recommend buying from here.

Reason I chose this business:

Research and good reviews.

Reason I chose this product:

Research and good reviews.

Quality
Thumbnail of user robertw6307
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Shipping was fast and product was good! I will buy from them again!

Reason I chose this product:

Trusted brand

Quality
Thumbnail of user toddh982
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

The new slave cylinder is fantastic compared to the OEM crap. Clutch is smooth and handles with ease. Easy to install and bleed.

Reason I chose this business:

They are my go-to aftermarket dealer.

Reason I chose this product:

Reviews and Rekluse brand recognition.

Quality
Thumbnail of user tareke34
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Always happy with J&P Cycles! Took a little longer to arrive this time than previous orders, and the flat large cardboard envelope that it arrived in had been bent somewhat during shipping, which got me nervous when I first saw it but all was good, it seems to have suffered no mutilation so I was pleased. I still have my starter motor job to do to see if this gasket is going to work out well and not leak but I have complete confidence that it will be fine...

Reason I chose this business:

Ease of ordering item and prompt shipping

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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