J&P Cycles

Great easy experience, from start to finish. Thanks J & P.

Quick, easy, simple to order, reasonable prices... Great selection quality merchandise.

Never had a disappointing experience when ordering.

Well packaged item, fast delivery, good price too. Very happy with the experience.

Great process. Fast shipping, got the product I wanted.

Fast and friendly speedy shipping product was just as described

The mount I ordered arrived on time and fit perfectly

Often parts advertised are not in stock with either an unknown lead time or delays of many months before being due into stock. After 5-6 years of generally good dealing with this company I have moved on to more reliable suppliers.

Received a Memphis Shades windshield and it looked worse than the one I took off my bike after 6 years of riding. Scratches everywhere, dirty, and rattling around in a very. Cheap box and almost no packing. Would never order anything from J&P again.

Shipping is the worst! My last order took over a week to even process. Just ordered carb rebuild kit last Friday, still says in processing. Amazon from now on, I don't understand the J&P business model, won't be around much longer I'm sure. I wish I could give negative stars...

Used online advise from jp site... bought part,, didn't fit,,, is past return time, I am stuck with it so much for exact fit will never buy from jp again they are just interested in a sale don't believe me? Read the other reviews

"I've been waiting 11 days for my bars that were in stock! They still can't find them. 3 calls to useless apologetic phone operators reading from a script. REVZILLA gets all my money from now on! I've received 2 orders in the same time JP haven't even shipped one! Most unprofessional behavior I have ever been involved in. Too bad zero stars is not an option. "

Have used J&P many times & had no complaints. Ordered a set of Michelin Scorchers and received within a day. The only problem is that they were manufactured over 6 years ago, in 2012! Old, dried up rubber tires are not safe to put on a MC! I tried for an hour to contact J&P by phone & could not get thru. Finally reached "Nick" on live chat. Was told "No problem, just return the tires for a full refund." This is a problem because now I must wait for a refund and find NEW tires from a reputable source. In the meantime, J&P can sell the OLD tires to someone else! Nick said they use many warehouses across the country & cannot specify exactly which tire you receive. Just wondering... how many consumers have been injured or killed due to J&P junk parts?!?!

Ordered a helmet which never arrived. 7 phone calls back and forth with these people. Each time told a different story. Another one sent. Lie. Will check into it. Another lie. Finally after 2 weeks I requested a refund. Took an additional week and finally showed up in my account. Lesson learned. Never again. Stay away from this company

The team at J&P cycles assisted me with my purchase through the chat feature and were extremely helpful!

I was talking to the person that helps me on the chat feature and we went through a couple different seat options and when I described what particular issue I was looking to avoid they recommended this seat.

My experience with these people is exhausting and frustrating. Only takes seconds for those folks to take your Cash and who knows how long to get it back. The only thing received from them was lip-service full of you know what. No Items ever received and after cancelling the order based on incompetent behaviors, they said it could be two weeks before a refund happens.
Based on there performance to date, I doubt they can get that right either.
They'll probably lose track on returning the items to themselves.

They don't really have a customer service department. It's actually their customer disservice dept.
I haven't even received my first order from J&P and they've already lied to me about when they would be shipping my "in stock" item - 3 times in the past week alone. They are slow to ship, but they certainly wasted no time processing the charge to my credit card.
There's a saying - "Fool me once, shame on you. Fool me twice, shame on me." I promise I won't make another purchase from them.
The only reason I selected one star is because there isn't a lower rating. If there was, J&P Cycles would certainly qualify for it, hands down.

After multiple talks with the staff about my product not shipping they said they would pay for expedited shipping when it does ship. After it shipped my tracking number showed standard shipping. I chatted with there staff again and was told we can't do anything anymore. Pretty much lied to me. Better off purchasing from harley as this place will take you 3 weeks to get a seat.

I was looking for a seat to replace the original one from Indian motorcycles, Very uncomfortable on long rides. I found one I liked on the Mustang site, I almost purchased, but I decide to take a look on J&P and so glad I did.

Very, very satisfied! Everything I've ordered was shipped and delivered exactly like they said it would be. Great customer service too, they answered my questions and were very friendly. I recommend J&P Cycles to all my friends.

Ordered four items in June they received payment from PayPal the same day. All items said were in stock check status after a couple of weeks only one item in stock all others waiting on vendor. Wasted way to much time trying to call an email them total waste. Finally asked to cancel and credit my PayPal account 7/19/16. Now let's see if they do it.

Reception was very kind, friendly and enjoyable. Workers were very knowledgeable and professional. Work was done in a timely fashion with no issues.

J&P is absolutely terrible! I ordered an "In Stock" item over a week ago and my order still says processing. I tried calling customer service and was on hold for over 20 minutes before reaching someone and they told me that their warehouse was backed up. I cancelled my order and found another company to work with. I'll have it in hand this weekend!