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J&P Cycles has a rating of 4.7 stars from 9,374 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,865 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I bought an air breather kit while on a Florida trip. Sale went well. Then I found that it had to be returned two days later. It was not touched. You should have seen the attitude I got with that return. It was enough to keep me from shopping there. Bye Bye. JP..
$40 to join their "Gold Club" on the promise of $15 off your next order
Of $50+... What they don't tell you upfront is that any brand of
Interest (see jpcycles.com/promotion-e) is excluded from this so-called "promotion". You find out only during the check-out process.
I detest their practices, their prices are high, and I feel cheated out of $40. Never again
Tip for consumers:
Don't buy
Like most others whom have dealt with these scam artists I too experienced lies, lack of caring, absolutely NO customer service, hours on hold to talk to a Rep. Only to get a minimum wage employee with an answer sheet. Found out my order was still in "Picking" for 8 days with No answer as to when it might ship. After not getting through to customer service I called to place an order on same item, was told it was In Stock & would ship in 1 business day whereupon I informed them I had already ordered said item and it was still "IN Picking" after 8 days. Woops employee then stated mass orders at this time and they were unable to keep up,,,,,, whoa there trigger... you just told me it would ship in 1 business day.
Tip for consumers:
DON'T do business with them unless you're under 30 with unlimited funds as you might not live long enough to receive items you paid for.
Thank you
Was very good experience to do business with you
Thanks for all the help =)! Thanks for my tires, I am about to be smashing gears and slamming beers!
My friend told me.
Because my friend said I should look on hear.
Your parts people at the counter were very professional and very knowable. My parts arrive 2 days earlier than expected.
I have used them in the past and have always been very satisfied with the out come.
To improve the sound of my trike.
It would be nice to have better Instructions. You need to know what your doing to install this properly
They had what I wanted
Needed the same product. First one broke
I received my stop/run/turn signals. Been too cold to work my garage. Initial inspection of the product, the wire are Approx. 5" long, I am hoping they are long enough...?
Always check ad many times the best prices.
Highsider by Shinyo Stop/run/turn signals..
I had to drill out one hole to make all the screws holes line up.
Thought I would get it sooner then I did
Not Price two $ more. More convenience.
They had what I was looking for. I like the convenience of one stop shopping.
Everything I was looking for was easy to find on your site, and in stock!
I've used your site before, and had good results
They are exactly what I was looking for
Found what is was looking for at a reasonable price and received it in a few days. What more could you ask for?
Lots of products and good prices.
Needed protective gear.
Best price. Fast and easy.
It was a good experience and always good products. Quality products fair prices
They have what I needed
It is what I needed
I have ordered from J p cycles for a long time and had a good experience with them but the last few times I have it's been very Horrible.i will be using someone else from now on I have been waiting 3 weeks for parts that they said I would get in 2 days sad
Tip for consumers:
Yes don't believe them when they say two-day delivery not true more like two months
Products used:
Don't have it yet
Ordered clutch plates and diaphragm spring ( Twin Power) and received my parts in 3 days. They are installed and working well after 200 miles. Made one call to Tech Support and got great service; as good as my local Harley dealer.
Tip for consumers:
Be an informed consumer
Products used:
Clutch plates and diaphram spring
Fast and easy and free shipping very helpful and the person was very knowledgeable
J&P cycles is my favorite place
Name you can trust
Have what you need
Helmet looked terrible on the head.But J&P Cycles customer service was excellent, the return was very good, I just had to pay return shipping.
Easy website to order from and fast and easy shipment
Ease of ordering and plant to choose from
Rating of products
The product looks to be of good quality, fit my motorcycle perfectly. I found it quite easy on the website and it was promptly shipped and delivered. The package arrived in good conditions.
I always find the product I need on their website. They deliver good products and service.
It was a good replacement to my broken side rear view mirrors.
First off I will say I have ordered from J&P cycles a few times this month and all my products arrived as expected no issues. I made a large purchase this time of 600+ dollars and I notice they charge you the full amount of your purchase at the time of the transaction and then they charge you again as each item you purchased ships. So now I have been charged 1200$ total for a 600 dollar order and I have negative 400 in my account until the actual transaction posts... had I known I'd be double charged for any amount of time I would not have bought from them. So unless you can afford to be without double the price you're expecting to be charged for then I would shop elsewhere.
Products used:
Boots, visor , comms
Good quality always have what I'm looking for. Fast shipping
Fast shipping, good selection
Fuel line repair
Wonderful service and fast delivery, very happy so far just received the seat
Wanted to upgrade
All is good upping the fuel delivery on my heritage
They had the part
J P had the part
Easy to shop and the prices were affordable. Will be using you guys for my needs.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.