• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1270
  • Quality
    8823

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,267
Neutral
315
Negative
244

Instant Feedback

35,855 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,368)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user kadenk18
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

Shipped on time, part worked for my bike, easy install, I'm on the road again๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

Quality
Thumbnail of user debraw169
2 reviews
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

Website easy to navigate, making finding parts & fitment simple. Everything shipped quickly & the price was right.

Reason I chose this business:

Friend suggestion

Reason I chose this product:

I needed it, the price was right.

Quality
Thumbnail of user joelh512
1 review
0 helpful votes
  • Send Message
February 16th, 2024
Verified purchase

The two tires I ordered came within two days of placing the order, which was faster than the estimated time of delivery, very excited, and very pleased

Quality
Thumbnail of user gabrielt303
1 review
0 helpful votes
  • Send Message
March 11th, 2024
Verified purchase

The seat matched the style of bike I was going for, with a little fabrication got it to bolt on to my xs850 and looks badass.

Reason I chose this business:

High quality

Reason I chose this product:

High quality

Quality
Thumbnail of user levih143
1 review
0 helpful votes
  • Send Message
March 27th, 2024
Verified purchase

Ordered a set of 10 inch Milwaukee Apes for my road king classic and they fit perfect. For and finish was great and so was shopping time.

Reason I chose this business:

Large selection

Quality
Thumbnail of user jimv746
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Awesome as usual great ppl, great service great everything

Reason I chose this business:

They is the best

Reason I chose this product:

Because I researched it

Quality
Thumbnail of user rogerh51
1 review
1 helpful vote
  • Send Message
April 12th, 2016

Still waiting 3 weeks for an inner tube. Finally got one off ebay in 3 days. Called JP to cancel order and was told that since the order is "in process" it cannot be cancelled. And since it is a tube, it cannot be returned if I ever do get it! Spent 30 minutes on hold waiting for a rep, same for chat. Worse than Comcast!

Thumbnail of user neilp18
J P. – J&P Cycles Rep

Over this past week we have made substantial progress and expect to see more as we work diligently to resolve these issues. We continue our focus on problem orders and pushing shipments out our door and to your doorstep. We thank you again for your patience on this matter, we also sincerely apologize for the inconvenience this may have caused you. We will continue to provide updates until all is resolved, we are working around the clock to make sure we can make this right.

Thumbnail of user eliottc11
1 review
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase

Always hassle free and straightfroward. I've had nothing but good experiences shopping here, and they've always got a great selection of product.

Reason I chose this business:

They had precisely what I was looking for, I knocked a few items off my wish list.

Quality
Thumbnail of user thomash3602
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

Easy to use web. It does a fit check if you search by year make and model.

Reason I chose this business:

Easy online access

Reason I chose this product:

Quality and price

Quality
Thumbnail of user dannyh587
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase
• Updated review

Received in a few days. Perfect fit and great price.

Reason I chose this business:

My go to super store.

Reason I chose this product:

Needed new rotors and Harley is over priced.

Quality
.
September 20th, 2024
Verified purchase
• Previous review

โ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆ.,,,โ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆ,,,โ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆ..

Quality
Thumbnail of user pumelr
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

Got my package in a couple days and was satisfied with the product.

Reason I chose this business:

Used before.

Reason I chose this product:

Fit my bike.

Quality
Thumbnail of user kevinr2322
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

Always an easy transaction with quick shipping and quality parts

Reason I chose this business:

Known online retailer

Reason I chose this product:

Cam install

Quality
Thumbnail of user jitterbuggi
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

Ordering was very easy. Hope the delivery is as good.

Reason I chose this business:

Great deals

Reason I chose this product:

I need tires

Quality
Thumbnail of user jherichs
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

My order came in much faster than I expected without me requesting expedited shipping.

Reason I chose this business:

You had the part I needed

Reason I chose this product:

It was the part I was looking for.

Quality
Thumbnail of user brandonm1256
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase
• Updated review

Lots of parts to choose from. Good pricing and description.

Reason I chose this business:

Google search

Reason I chose this product:

Needed them

Quality
Quick and easy
November 30th, 2023
Verified site experience
• Previous review

Quick and easy. Quick and easy

Reason I chose this business:

Search engine

Thumbnail of user cecilh112
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Quick,easy, and convenient, thank you! Great service!

Reason I chose this business:

Because J&P Cycles always takes care of me.

Reason I chose this product:

Previously purchased these items with great results

Quality
Thumbnail of user davidf4936
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

I have made several purchases from JP, packaging always damage resistant, and arrived timely

Reason I chose this business:

Wide selection of parts for every budget

Reason I chose this product:

Because mine broke?

Quality
Thumbnail of user madeliner171
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Prices were decent and shipping was fast so works for me.

Quality
Thumbnail of user melaniem1032
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Fast shipping. No issues with the transaction at all.

Quality
Thumbnail of user tomw1914
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

I received my order two days after placing it! I've always had great experiences with J&P.

Reason I chose this business:

Had a gift card

Reason I chose this product:

Goes with other accessories on my bike

Quality
Thumbnail of user jasonp2113
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Parts were correct fit. Timely delivery, as advertised.

Quality
Thumbnail of user stevel2592
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Fast shipping and great products. I would highly recommend

Quality
Thumbnail of user josephj1489
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Plug and play no instructions needed fits great looks greater.

Quality
Thumbnail of user thomasb4827
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

My order arrived 2 days before expected. Was able to get back on the road sooner

Quality
Thumbnail of user richw10
1 review
1 helpful vote
  • Send Message
June 10th, 2015

I have been ordering Harley Davidson parts from these guys for about 6 months now. Never received anything but the correct parts and Fast Delivery... i have read some other reviews. My only complaint is its hard to find Discount codes for these guys... I am very Happy with these guys

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?