J&P Cycles

I placed an order with J&P cycles due to all other websites showing out of stock back at the beginning of december because J&P Advertised that it was in stock fast forward almost 2 months later and my order still has not shipped due to "stocking issues with the vendor". I am furious because i spoke with customer service multiple times about this throughout the last month and get told different things such as a new guaranteed shipping date of jan 7th and its back in stock and the issues have been resolved and then a few weeks later still no shipping to be told my item is sitting out on a pallet somewhere. Dont listen to their website if it says its in stock it probably isnt and according to many other reviews this has been an issue with them before and i wish i read the reviews first. Find another distributor and dont waste your time! If i could give a 0 i would

Item was shipped quick,properly,undamaged, and was exactly as described. Will be using these guys again for sure

On time, right price right product great return service.

I recently purchased a set of crash bars #1.after a week with no conformation that my was made i called and the gentleman told me the order was made but had not been prepared for shipment so that took another week to get.#2.when i finally got the bars were damaged, scratched but not rusted.i didn't send them back because it took to long to begin with.

Fast service quick delivery delivery expect to get parts as quick as I came to my house

I attended the Daytona store and purchased some goods, and also ordered some, the process was smooth

I ordered a set of tires for $344.24. They put a pre authorization hold on my bank for that amount TWICE. Three days later they shipped the tires but they hold on $688.48 was still on my account. I understand putting a hold on the amount of the purchase but twice seems fraudulent to me. I called them and was told that was their normal business practice and eventually the second hold would be release. I will never order anything from them again.

I recently purchased a motorcycle headlight that had its pedestal mount assembled off center so the headlight appears crooked when mounted. I informed them and the empliyee asked for photos. Then he told me it was not warranted because I put it on a Kawasaki not a Harley even though it is recommended by them for a Kawasaki. He also said he doesnt think it looks crooked so I am lying. Then he said it can't be returned because it was installed. For a warranty? These guys are completely dishonest and will not stand behind their products, but wold rather come up with every excuse including calling me a liar to avoid raking responsibility. Go elsewhere.

Got my tire a day early, shipped same day i ordered it, great place, pricing and selection

Placed an order and after just a few hours realized I should have ordered a different size. Reached out to them and was told it's too late. Item has not shipped but it's too late? I know the order mistake was mine, but after just a few hours you can't help a customer out? Plenty of other vendors have and will help their customers out so there is really no reason to shop here. They told me I would have to wait to receive the item, return it, and order a new one. All this for a $20 product? I think they know most customers aren't going to return a $20 item, or maybe they simply don't care.

Look and fit as designed, improved brake pedal to foot rest, made it an easier and cleaner access to brake pedal from foot rest area on the floor board

I shop J&P cycles mostly for yamaha tires when they go on discount. When I found out about this site I stopped buying retail as the markup is more than what J&P has on their tires. I burn through a set every 2 months so this is the most expensive part of cycling for me.

I have ordered motorcycle parts and accessories from jpcycles.com for several years. The website is exceptionally user friendly. A search can be limited by make, model and year of a motorcycle to help avoid order a wrong part. In addition, there is an online technician available by chat to further confirm a part to particular motorcycle. There are shipping discounts available for large orders. My orders are always correct and the merchandise is always of quality. I have never had to make return due to order error or defect of an item. Pricing is very competitive. On average, I save 20-40% when compared to buying from local retailers. Shipments are well packaged and arrive within 5-7 days of making the order.

I ordered a sissy bar for my Harley roadster. Part said fit and paid $400. Then next day they withdraw another $400 so I called them. Was told the first time is a hold and second on is payment. Never heard of that before and then told they will refund in 7 to 10 days. Plus I paid to get faster and was 2 days late. Well, then I get part and looked great BUT then I opened in instructions. Well, big bold letters says "will not fit 16 & 17 roadster. So called again and they insisted it did til I got ahold of a tech who saw instruction that said it didn't. So I asked for a return slip to take to UPS store and they sent me blank ones. Ended up paying $16 for shipping back to them. Refund will probably take 6 weeks.

Website said part in stock, ships in 1 day when it didn't arrive after 7 days I called and was told it could take up to 5 days to ship, I told them to cancel and they said its in process and can't be stopped. Total B. S. I'll dispute it with the credit card company and buy else where! Total Scam!

I've had good experiences with JP cycles but this item is terrible

Great item at a fair price and super fast shipping

Fit my bike like a glove...and product was delivered on time

Better than I expected which is excellent. Good work.

Service and sales persons had great product knowledge

Love this place and help is good here as well! Thanks

The product, packaging, and delivery was commendable.

Very easy transaction and product looks good, just as described.