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J&P Cycles has a rating of 4.7 stars from 9,365 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,850 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Have always had great experiences in the years of business with j&p
Fast and easy because I had the part number. Only trouble was this bs survey
Prices are fair, shipping fast
Matches existing parts
Prices are fair, shipping fast
Matches existing parts
Arrived sooner then expected. Product was a perfect fit and looks great.
Because they had exactly what I wanted at a great price.
It looks great and had really good reviews.
Received my product shipment in two days. Service was smooth and quick.
Trusted by many bikers and recommended by riding buddies of all ages :)
Satisfied customer base of Revit brand. I was planning to buy the product and it was heavily discounted. Sweet deal.
Easy to use website, pays were motorcycle specific and great prices.
Hoping everything fits and comes in on time easy shopping for my
Bike parts
Found what I wanted very quickly. Not too happy with the shipping. $8 to ship a $10 item.
Very easy to put in my order and quick shipping as well.
You had what I was looking for.
Was looking for this item.
No problem getting parts ordered after the original went M.I.A.
Availability
Can't finish reassembly of 4 speed w/o the key. Bought 6 for just in case
Quick and painless easy will use again I have old bikes
Used them forever
It fell off
First time ordering from J&P Cycles. So far I'm pleased. Site has been easy to navigate.
Shipping takes longer than other suppliers. Price is higher than others also.
Availability at the time
Availability at the time
Easy,easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy!
My product was available via web site.
Just needed a couple of gaskets and exhaust clamps this time. They were in stock and delivery was quick as is usual with J&P Cycles.
Just needed a few items.
These items were what fits!
It would help if you had the size of the O2 sensor bung on the exhaust systems.
Except for that, your site is very helpful. Thanks.
Just needed a few things.
My part wasn't delivered correctly due to the carrier, I reached out and my product was immediately shipped back out to me with faster shipping. I will continue to shop.
The customer service and tech departments are a waste of time. They do not stand buy the things they sell and not willing to help or solve problems to help customers. I leaned the hard way and should have read the reviews before I purchased from this company.
Purchase ok but shipping worst ever.claiming items were in stock it took over 8days for delivery.DEnnis kirk will put you out of business.Never had more than 2day lag in delivery wth DK so J&P cannot claim fault of shipper.Lost valuable riding time
I ordered new khrome werk exhaust slip ons for my harley road king. Exactly what I was looking for and showed up when they said they would.
Well known for good parts and service.
They delivered my package to the wrong person and wrong house! Ive work hard to buy that item for my motorcycle and now it's nowhere to be found! Instead of offering help they will not bother to call you and will tell you to ask UPS about your problem. They don't want to take responsibility and that's how you lose your customers! Don't even bother to chat with their staff because they don't give a $#*! whatever issue you have... it's like you solve your own problem!
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for the feedback. We apologize for any inconvenience with this order. We are always here to help, and would like to resolve the issue. To protect your private information please reach out to us directly at socialmedia@jpcycles.com with your Name, phone number, order and/or customer number and brief description, so we can look into this. We appreciate you as a customer, and look forward in hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels!
All the products I've ordered from J&P have been as advertised arrived quickly and were in new condition.
Ease of ordering and reasonable prices.
To repair or upgrade my motorcycles.
This site is very easy to maneuver through. While going through the site I found some cool aftermarket
Products.
Past experience
Thanks for keeping riders on the road, you guys are the bees knees!
Because J&P has everything you need and more.
Blew a wheel bearing in the rear from shredding too hard!
Ordered intake over the phone, clearly went over my order and then shipped the wrong part. Was on the phone with them 3 times for about 2 hours and then they realized they had the wrong part on line in their own catalog! Parts guys apologized and sent a stupid wine voucher which I still had to purchase a case of wine... instead of giving me a percentage off. Waste of my time.
Thank you for the feedback. We apologize you were not satisfied with your shopping experience. We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at socialmedia@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.
It worked. Had the product I wanted.
Make the numbers on the gift card bigger!
Review and price
Helmet is as described, but doesn't fit as it should, in my opinion. Helmet sits very high on my head, due to thick padding. Protection is important in a helmet, but there are others (competitors) that sit lower and still offer protection.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Hello Robert, we apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. We will get this to leadership to look into further.