J&P Cycles

Ordered frt tire over 9 days ago (June 15) set on hold for 20 minutes finally got to customer service tried to cancel order but unfortunately they said no couldn't tell me when or if it would ever ship they get your money good luck getting your order will update everyday to see if I ever get it

I ordered some luggage from my motorcycle trip that I was taking in two weeks. I was told the order would ship within 1 or 2 days from the factory. When I didn't receive it after 4 or 5 days I began looking at the Order Status and would live chat with Customer Service Reps. The Order Status always said "In Picking". The Customer Service Reps kept telling me it would ship in the next day or so. I finally had to cancel the order and place the order with a competitor. The competitor assured me the luggage will ship today. Keeping my fingers crossed, but will never do business with J&P again!

Understanding that orders are fulfilled by different warehouses, keeping the parts flowing and their arrival times consistant helps in project management.

I always love the app and how easy it is to find what you need and always have what I want and need

My order was placed on 23 Feb 2024. I received the part on 9 March 2024. Longer than I have experienced in the past.

Outstanding. Patient, courteous, and professional.

Ordered floorboards from here. Got them and upon looking at them found out I needed the original stock controls in order for to work. I have jardine foward controls on the bike. So I sent them back. No damage what so ever. Get home today and they're on my porch. Open the box and they said no return because of damage. They hustle throwed everything in the box with nothing to protect the product at all. Called them said once returned back to me I can't get my money back but we can send you a 100.00 gift card. Payed 283.00.

The new website is horrible. It shows you pages of things that have nothing to do with the item you search for your specific make, model and year bike. I loved the fact that I could look up a part and see if it was in stock at my local store. The store that started it all, Anamosa, Iowa. It is almost enough to drive me to the completion. Bikers are loyal, and Revzila seems to want to change that.

I complained about the new system for the website and how frustrating it is to search for items specific to your bike. And the fact you can no longer see if the item is available at your store. To drive 60 miles, only to find it is not in stock, and have to order it. Am told it will be sent 2 day UPS, only to have it sent through USPS and have it in over a week, because it seems to go to Des Moines, then California, then back to Des Moines. If you day it is 2 day UPS, then send it that way. Reveille is destroying a once great Company.

Everything went smooth. The first delivery had an issue but 5 minutes on the phone with them it was resolved.

It was great

The website was easy to order from. I got like 5 different boxes and a couple were complicated to obtain.

They were clear and a great help

Keese in customer service is great! I can't rate the bag yet as I just received it. Heading for Daytona Bike Week next Tuesday.

Keese was fantastic. Very helpful solving my issue.

I Ordered it quickly and easily for my bike. 2023 FLHXST Streetglide. It arrived on my front door in a few days. Quick.

I placed an order on 03/08/18 for a jacket and after 5 days of the order being "in process" even though it was paid for, I called and was told they were waiting for the vendor and my jacket will be in by 03/15/18 and will ship by 03/16/18. I was told to check the status on 03/16/18 and if it still said "in process" to call back. I checked on 03/17/18 and of course had to call and was told the jacket was in and will ship early the following week. Well here we are more than 1/2 way through the following week and it's still "in process". Riding season is about to start and I have no jacket. I should have read the reviews first

This place was excellent to deal with and made it easy to purchase new parts for my bike. Prices were excellent and shipping time was unbelievable! It took less than 24 hours to receive my items with standard shipping and had it out the door that day.

Very easy to complete awesome choice of parts specifically for my make model and year

Parts come on or before delivery date, good customer care

Very easy to find the parts that will fit my bike,

Well made but had to bend license plate bracket so tire didn't rub the fender while shock travel.

Didn't get military discount
It's ok I enjoy the delivery

Excellent customer service in the chat room.

Thank you!

I bought these bars for a 2017 Ultra Limited. I love the bars; the look, the 3 way adjustable feature, the height, pull back and rise. A couple of things to note before you buy. If you want to push the bars forward and get a higher rise, the "connector or adjuster clamp" sits right in front of the pairing speaker mold. Depending on how far you push them forward, you will not be able to reattach the fairing. It will be blocked by the adjuster clamp. Also, when fishing the wires through the bars, there are two points with 90 degree changes. This causes the electronic connectors to catch and get stuck. If not careful, you can easily pull the wires loose from the connectors. Finally, you will probably see that 12' bars do not require extension cables. With the increased pull back on these bars, and the rise, the extensions were mandatory. I don't say all that in a negative way, just an FYI. The change in arm and hand position were just what I wanted. The hand grips sit just about at the center point of the speakers My shoulders and back are much more comfortable and the look of the bars are really nice.

Quick easy to find things a lot to choose from i plan on coming back in the future.thank you

Oct 5,2023 I ordered a S&S intake manifold. The following week I called they had received it from Lemans warehouse yet. Next it had to shipped Las Vegas warehouse than to me when called again since being shipped to a PO box. October 13,2023 I called again. They received in their warehouse. It would in 2 business days. Called again Monday 16. Could not ship date. No Email response today. Will call tomorrow again. Paid $381.00,will it ship or will have ask for a refund? Bike has been down since October 1,2023

I have purchased several parts for my Dyna FXDB and J & P never disappoints! Fast shipping, great prices, better customer service and a great variety and selection of products and parts! Highly recommended