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J&P Cycles has a rating of 4.7 stars from 9,359 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,843 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Great Deals- Great prices- customer support. Thank you.
Always have what we need.
Easy Mod safer for my engine.
Just let me click stars and move on with my life. 50 characters 50 characters 50 characters 50 characters 50 characters
Cuz I wanted. Low brow is better
It's what the cool guys have
Great service from a great company always pleased with service
Great experience gotta have it yeah gotta have it oh yeah
It’s the bees knees
They’re great
Easy to order, fair price, quick delivery
Easy to order, fair price, quick delivery
Easy to order, fair price, quick delivery
Was what I wanted
I ordered over $250 worth of parts in June. I used a gift certificate leaving a balance of about $3 to put on my credit card. A few days later I see that my credit card was charged $437! After a run around from customer service, I got my charge reversed. Then the parts came and the real fun started. One part was wrong so called customer service and shipped it back. They got the part and deducted $7.99 from the return. I called CS again and explained that they shipped me the wrong part and I shouldn't pay the $7.99. They agreed and send they would refund the whole amount. Next thing I know I get a gift card in the mail for the returned part but they deducted the shipping charge. I called CS again and they agreed to refund the shipping cost. 10 days went by and still no refund so I called again. Once again they said they would credit my VISA card. That was last week and I'm still waiting. Will NEVER buy from here again.
I ordered slip on mufflers and a tail light, neither fit, returned them the day after receiving them. A week later I called customer service, they said that they had just received them and would send a credit to my credit card company it would take 3-4 days. Here it is a month later and I find that no credit ever went to my credit card company. I called JP cycles as soon as I got off the phone with my credit card company. Today JP cycles service rep said that they had issued a refund yesterday and it would take another 3-4 days before the refund would get to the credit card company. Its been a month! I will never do business with JP cycles again! Go to Dennis Kirk or Drag Specialties, these guys suck!
I have been wanting to buy the vest for some time, now I am able to afford it with no interest and discounted very well. Thank's J&P, R/P and Affirm
J&P had the vest for some time, had my eyes on it for months!
Read the reviews, the vest seemed quite liked buy everyone that bought it.
Easy click, pay, open package. Can't get any easier. Returns are easy.
Easy, no hassle results. CS agent was nice and fast.
Convienence
I needed em
It’s my only choice
I needed em
Part is made well, and was a direct fit, and excellent pricing.
Product quality and good quick service
Shipping was meh very little updates or clarity upon where it was
Most recently purchased a new tire. Delivered in 4 days. Awesome. I'll do business here again
Good service in the past
I needed it
They had exactly what I needed and delivered my order pretty quickly.
A friend recommended it the site.
Recommend by a friend.
Always great thats why i continue to order from J&P
Always use J&P
Needed to repair my old scoot
Everything went well. Part fit perfectly. The item shipped to my residence very quickly. Thank you
I found it on a Google search.
Read a few reviews regarding the item and decided to go with the one I ordered
I've learned ordering helmets, shoes and clothing online doesn't work the best.
Because they use to have a store in Anamosa IA.
I thought they are a quality product.
Quality over quantity! Has name brands not knock offs!
Used before. Enjoyed great prices for merchandise and parts!
Name I've heard of
Haven't installed yet. Appears to be good design. Timely delivery.
Great will definitely keep buying these batteries bought them before
Great to deal with easy purchases and fast shipping
Great product Last a good 4 to 5 years
It's parts for your bike. Some things that have options to choose, you can't choose. For example. The Baker OD6 builders kit. From baker you get to choose the finish and the shift pattern. Here you get what they got
Part with readily available. Shipping was made immediately received in a matter of days. Excellent service
Have done business in the past always did a great job.
I bought highway lights of the same style and make wanted all to match.
So far, so good! And all went well with my order. Arrived when promised.
You had the speakers I wanted
To replace factory bad speakers
Mix up with shipping. Had to call to find out what was going on a week later.
Accommodating
I like them.
Wanted V&H slip-ons
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com and reference this review. Please include further details regarding your shopping experience/issue.
They had a hard tire to find tire for my cafe racer. And it was delivered promptly.
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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.