• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user jeffe918
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Good price on a good tire that had just over a year old date code. Easy to order, free shipping and it came in less than a week. Nice.

Reason I chose this product:

J&P had tires that fit my old R80/7 at a good price and free shipping.

Quality
Thumbnail of user richardo1728
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Why is it he only gets it 90% right and the customer has to have the skill and tools to make it fit?

Reason I chose this business:

Because you were the first to have the new batch available.

Reason I chose this product:

Desperation!

Quality
Thumbnail of user kyleg605
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

Like usual, website was great. Pricing wasn't horrible and i had everything in like 3-4 days. Was on before we left on our ride out of state.

Reason I chose this business:

Ease of search

Reason I chose this product:

Looking for some little visual add-ons/upgrades.

Quality
Always a good experience
February 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Reliable and also fair priced

Reason I chose this product:

Usmc veteran

Thumbnail of user eugeneb504
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Had a problem with excepting pomo code when ordering but had chat with Joseph and he corrected it. Thanks Joe.

Part didn't fit as good as original but it was close enough.

Reason I chose this business:

Was able to find the parts I needed.

Reason I chose this product:

Accident caused need for replacement.

Service
Quality
Thumbnail of user davidd6335
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Ordered Avon air grips for my Harley they came in a timely fashion and I got my 10% off new customer discount!

Reason I chose this business:

Google search

Quality
Thumbnail of user troyh502
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Easy ordering, quick delivery.have to add 23 more characters to get review submitted, that's kinda dumb.

Reason I chose this product:

Mine stripped out

Quality
Said my 10% off code just sent to me was invalid
February 22nd, 2024
Verified site experience
• Previous review

Said my 10% off code just sent to me was invalid. Other than that it's all good.

Reason I chose this business:

Raining and can’t ride to the shop

Reason I chose this product:

Make my bike more comfortable

Thumbnail of user ilonas53
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Packaged well, no damage, windshield fit perfectly and looks like the original. Only difference was seeing clearly. The other windshield was well worn and it was time for a new. It didn't disappoint.

Reason I chose this business:

Availability and price

Reason I chose this product:

Was shopping for a new windshield.

Quality
Thumbnail of user manuelat25
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

I received exactly what I ordered. Excellent deal! I will be ordering again in the future for other parts I need.

Quality
Thumbnail of user brandonb897
2 reviews
0 helpful votes
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September 16th, 2024
Verified purchase

Kdkjshs chickens jskfjjsjsjbs Kurdistan's jkakkaksjjdjdj jinn make optic gammas kfkgkwnnajxhf hose kgvkkkanabz Hitman's are so good I can't even watch it without thinking of it lol but it's a great movie I like the fact they are both good characters but they have different characters in the story so it's not that hard for them and I think it's a lot

Quality
Thumbnail of user samanthah1154
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

The front of the fairing arrived with a scuff mark. The display screen looks like it's been pushed on and has damage.

Agent was helpful

Reason I chose this business:

We used yall before

Reason I chose this product:

Needed a new one

Service
Quality
Thumbnail of user nathanr663
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

If you want feedback don't make this field 50 characters or more to type or I won't be leaving anymore feedback.

Quality
Thumbnail of user kevind2595
1 review
0 helpful votes
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September 8th, 2024
Verified purchase
• Updated review

The ignition switch I purchased does not work. The write up stated it would work for the model and year but doesn't

Reason I chose this business:

Saw it online

Reason I chose this product:

Needed a new switch

Pretty simple
August 23rd, 2024
Verified site experience
• Previous review
Thumbnail of user bruceh1289
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

JP was a great find. I haven't had a chance to install the battery but I foresee no problems.

Thanks for great service.

Bruce

Reason I chose this business:

Found using search

Reason I chose this product:

Needed to get a new battery.

Quality
Thumbnail of user dennism2500
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Purchased replacement mirrors for 81 HD Sportster. The mounting shaft was.375" longer than original one. Had to add additional washers and the original egg corn nut to properly mount and secure. It does look good.

Reason I chose this business:

Looking for hard to find original parts.

Reason I chose this product:

Part ordered was the closest I could find to original.

Quality
Thumbnail of user jeffb2736
1 review
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

Great. Arrived quickly& as described.
Can't remember what was ordered but I know there were no problems.

Quality
Quick & easy
July 9th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what i needed

Reason I chose this product:

Needed them

Easy to find and good reviews
October 17th, 2023
Verified site experience
• Previous review
Thumbnail of user daniels4984
1 review
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

Easy with Everything was great until I had to do this short day when I'm looking for a park. Help if needed

Reason I chose this business:

I always use them

Reason I chose this product:

Thats what i needed

Quality
Easy with help if needed
August 31st, 2024
Verified site experience
• Previous review
Reason I chose this business:

I always use them

Reason I chose this product:

Thats what i needed

Thumbnail of user paulr3039
1 review
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

Ordered five pieces got four Two are visors for a model bike smaller than my thumb The headlight visor has not arrived

Reason I chose this business:

Old favorite before this order

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Our tracking shows the order was delivered. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com

Best selection best prices
August 31st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Old favorite

As Usual Top Of the Line service
June 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Never had a Problem with J&P

Reason I chose this product:

Looks good on me or will

J&P cycles always a pleasure doing business!
June 15th, 2024
Verified purchase
• Previous review

Favorite place for motor stuff
Always customer satisfaction

Reason I chose this business:

Great quality

Reason I chose this product:

Perfect thing for fall and spring motor rides

Quality
As advertised. I am well pleased...
February 19th, 2024
Verified purchase
• Previous review

As usual easy find, Good price. Satisfied!
Good job

Reason I chose this product:

Great price

Thumbnail of user bens1540
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Exactly what I ordered and one day earlier than expected on shipping. Same price as Amazon but I know what I'm buying here!

Quality
Thumbnail of user lamonth51
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Been using J&P cycles and ONLY J&P cycles for well over a decade, and haven't had not even ONE bad experience. I'm a loyal customer for sure! Thanks guys,!

Reason I chose this business:

Confidence in products and information

Quality
Thumbnail of user kenh1318
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Sturgis JP cycle had everything I needed to rebuild my 99 Evo engine. Parts showed up fast. I have no complaint with them guys. They are real good to work with.

Reason I chose this business:

They had all the parts I needed.

Reason I chose this product:

They were what I wanted for my engine.

Quality
Thumbnail of user curtisd231
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

The experience with the company went great, good prices, fast shipping and a friendly customer service team. Would recommend them to anyone looking for motorcycle parts!

Very friendly team

Reason I chose this business:

Very reputable company

Reason I chose this product:

I have the same product and like them

Service
Quality
Thumbnail of user karlr244
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

Right product quick shipping exactly what I needed. Great reliable company. Would buy from them again.

Quality
Thumbnail of user kozmoa
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

You offered a 10% discount and then declined it at point of purchase...
I'm kind of stuck needing a tire so order was placed, but sorta crappy to decline your own offer

Quality
Thumbnail of user garyu284
1 review
0 helpful votes
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September 7th, 2024
Verified purchase
• Updated review

Shopping and check out were fine. When I went to verify through GOVX it kicked me off the site. Just need to fix that. Please fix that.

Quality
Shopping and check out were fine
August 27th, 2024
Verified site experience
• Previous review

Shopping and check out were fine. When I went to verify through GOVX it kicked me off the site. Just need to fix that.

Thumbnail of user jamesc8075
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Good experience, but description is wrong. Says its a single filament, but was a dual. I used the brighter filament for the turn as needed.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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