• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 10,213 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1370
  • Quality
    9663

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,807
Neutral
334
Negative
263

Instant Feedback

38,711 reviews

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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Who is who?”

Scott H.
10/25/24

Ordered part just as done for many years past but this time received a bill / charge from "Cycle gear. Com". When I looked on my account with them no purchase existed. I had gone by the local Cycle Gear shop and made inquiry about the charge and they had no record of transaction and stated 'maybe hack/fraud. I then filed a query with Pay Pal and was told it was legitimate purchase. After doing some research and finding the Logo "Revzilla" on document sent me by Pay Pal and decided to follow the money. In doing so I finally found a charge I made to "J&P" for the amount and was not entered into that J&P account under my name until sent. I now realize all three entities are owned by the same corp. and hope future any transactions have the receipt / purchase listed with the company with which they were made. Do not know how many other company's are owned by this corporation but don't wish to play hide and seek with billing in future. S.D. Harvey

Reviews (10,213)

Rating

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Reviews that mention popular keywords

customer service (1296) quality parts (239) right part (318) quality products (221) credit card (61)
Thumbnail of user keving2175
Indiana
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Received what I ordered. Now for a rainy weekend to install them,along with Rocker Lockers. While I'm at it.

Quality
Thumbnail of user fredw355
Florida
2 reviews
0 helpful votes
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May 20th, 2024
Verified purchase

Good easy process to purchase and check out. Fast shipping

Reason I chose this business:

Lots of choices and store is close to me and it was also referred by a friend.

Reason I chose this product:

For my safety and i have seen them on the street in use.

Quality
Thumbnail of user heathb100
Indiana
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Easy to navigate and has had everything I have searched for.

Reason I chose this product:

Word of mouth. I have spoke to people that have used.your product. I'm restoring a bike and I thought I would try the tank sealer kit.

Quality
Thumbnail of user kevint1717
Texas
1 review
0 helpful votes
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September 28th, 2024
Verified purchase
• Updated review

...

Quality
Quick and easy and outstanding customer services
March 3rd, 2024
Verified site experience
• Previous review
Thumbnail of user glennr500
Kentucky
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

.,...

Quality
Thumbnail of user jonathanb1828
California
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

My mistake for not measuring. But a picture of the item, to scale, on a fender would be helpful.

Quality
Thumbnail of user williamo1290
New York
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Quick shipping and delivery
The product was just like the pictures and made my bike sound a while lot better.

Quality
Thumbnail of user johnb12757
Washington
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

I use jp cycles quite a bit. Products are what I am looking for and the service is quick. The customer service team is always helpful. Why shop anywhere else?

Friendly and professional agent. Resolved my issue

Reason I chose this business:

They carry a good variety of products

Reason I chose this product:

Price is usually lower at jc cycles

Service
Quality
Thumbnail of user rickyj155
Alabama
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

No issues. Answered questions. This field requires 30 characters and Im not a fan of unsolicited surveys so I fill it in vaguely.

I called for questions, they answerednthem

Reason I chose this business:

Cheapest option

Reason I chose this product:

Its what I wanted

Service
Quality
Thumbnail of user michaelw7062
New Jersey
2 reviews
0 helpful votes
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March 7th, 2024
Verified purchase

I've been going through hell trying to find a riding jacket that fits. I normally wear a 4xl. I've bout 5xl from other companies and they are both small as $#*!. Finally J AND P asked the right questions to find out exactly what size jacket to buy... apparently it's a 7x... but it fits like a dam glove...

I will be buying the riding hoodie next...

Reason I chose this business:

Honestly just trying jackets till i found one that fit... and it did

Quality
Thumbnail of user jeffr1675
North Carolina
1 review
0 helpful votes
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May 17th, 2024
Verified purchase
• Updated review

Good experience and appears to be no quality issues

Reason I chose this business:

Advertisements- email

Reason I chose this product:

Parts needed

Quality
Needed more variety
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Parts needed

Thumbnail of user deanw392
Virginia
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I looked for a fuel tank emblem and this came up. When it arrived it was for a flat surface.

Reason I chose this business:

I have purchased a lot from J&P

Reason I chose this product:

I liked the look of it.

Quality
Thumbnail of user leed615
Tennessee
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

It was the wrong belt but said it fit my Motorcycle

Quality
Thumbnail of user iann186
Singapore
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

No shipping options for postage to australia as with my other purchases otherwise would have been five star

Reason I chose this business:

Product availability

Reason I chose this product:

It is what i needed

Quality
Thumbnail of user johns15680
Indiana
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

The website never asked me for my discount code hence no 10% discount

Service
Quality
Thumbnail of user jamesq687
Washington
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I was a little disappointed with the misleading marketing from the jp founder discount.however the customer service was great.

Reason I chose this business:

Because of a misleading email about a promo code

Service
Quality
Thumbnail of user marcp562
Canada
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Wasnt very impressed with the extra c.o.d cost that came with the product... this should of been handled in store when purchased

Quality
Thumbnail of user danielq488
Washington
2 reviews
0 helpful votes
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March 9th, 2024
Verified purchase

I received the wrong part in my order, and jp cycles corrected it immediately. Worth noting that I got an American service rep and didn't have to wait on hold!

Quickly picked up, and did not make me send back the wrong part before sending me the right one

Reason I chose this business:

Had my part at a good price

Reason I chose this product:

I needed a new rotor

Service
Quality
Thumbnail of user terryg1014
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

This is referring to the trim pieces for fenders? There were two of them that fit FL fenders...

Reason I chose this business:

Sometimes have vintage parts got a couple ignitions a while back that did not work didn't want to go through all the process of returning them had friends that had them so I got them hanging on the wall I had not ordered from JandP for a while.

Reason I chose this product:

Both of my fender trim pieces had been ran over after falling off my bike at different times they don't bend back

Quality
Thumbnail of user bradleyc398
West Virginia
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Delivery was quick. Parts were what I ordered, what more can I say.

Quality
So far so good
February 20th, 2024
Verified site experience
• Previous review
Thumbnail of user eduardor335
Puerto Rico
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Recomendaciones con el sistema de envío trabajar con las direcciones

Reason I chose this business:

Es más fácil ordenar

Reason I chose this product:

Mi moto tiene problemas de corriente

Quality
Thumbnail of user tommyk130
Missouri
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

The problem I had was nothing to do with j&p,my problem was with usps, I have always been well satisfied with J&P cycles and the products I have received, thanks

Reason I chose this business:

Well satisfied with the products

Quality
Thumbnail of user levif69
Utah
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

In stock item with quick delivery so I could get back on the road!

Quality
Thumbnail of user chrisc4151
Pennsylvania
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

Easy AND fast. Always decent prices.jp cycle been go to bike parts and tires forever

Quality
Thumbnail of user rickbof
Florida
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Definitely like the products and the price.Only thing I wasn't expecting was receiving items at different times coming from different places one item was waiting for over a week 1/2 the others came pretty quick

Very good at answering my questions and quick results
Thank You

Reason I chose this business:

They have a good line of product

Reason I chose this product:

Good prices also they have pkg deals

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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