• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,328 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8783

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,232
Neutral
316
Negative
243

Instant Feedback

35,775 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,328)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user mikel2565
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Items showed up undamaged and packaged very well, will be installing this weekend

Very pleased

Service
Quality
Thumbnail of user pamelab2586
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Received my order quickly. Got the great helmets I ordered.

Reason I chose this business:

They carried Shoei

Reason I chose this product:

I know Shoei fits properly

Quality
Thumbnail of user kellyc2075
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Fast service.great price.shipping was at a good cost.happy with parts.thank you.Kelly

Reason I chose this business:

Cost was great

Reason I chose this product:

Simply needed the parts and your cost was good

Quality
Thumbnail of user nestorp43
2 reviews
0 helpful votes
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March 8th, 2024
Verified purchase

Selection, variety & service were all most excellent

Quality
Thumbnail of user jasonc2905
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

I love getting the stickers when ordering from you guys!

Reason I chose this business:

I like getting the stickers!

Reason I chose this product:

Got new air filter!

Quality
Thumbnail of user travisr525
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Great service! Overall satisfaction with my purchase.

Quality
Thumbnail of user tadl20
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Honestly great fast service and I'm happy with the product

Reason I chose this business:

Looked at the reviews

Reason I chose this product:

Needed a spot for my glasses

Quality
Thumbnail of user jamese2293
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Been great. I never have anything bad to say about J&P.

Reason I chose this business:

My go to bike parts store

Quality
Thumbnail of user ryanf916
1 review
0 helpful votes
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March 8th, 2024
Verified purchase
• Updated review

Always a pleasure dealing with J&P Cycles. Easy to use website and quick delivery.

Reason I chose this business:

Always have had good experiences with them

Reason I chose this product:

Reputable companies and quality parts

Quality
Quick and easy
February 26th, 2024
Verified site experience
• Previous review
Thumbnail of user harryr437
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Over the years have always had a good experience. Very satisfied.

Reason I chose this business:

Because I've used you in the past

Reason I chose this product:

Needed replacement

Quality
Thumbnail of user gabriels746
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Great fast and received a great looks like Chinese part made by a $#*! but works

Reason I chose this product:

I needed it

Service
Quality
Thumbnail of user alext1294
1 review
0 helpful votes
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March 17th, 2024
Verified purchase

They have quality parts and accessories for most all bikes and for builders, one stop shop

They did what they could and then some

Reason I chose this business:

I’m a member

Reason I chose this product:

Needed them and they had them

Service
Quality
Thumbnail of user nicholasp961
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Ordering was easy. The item came early and was packaged securely.

Reason I chose this business:

I've ordered from them other times and was satisfied with their service.

Reason I chose this product:

Value and quality.

Quality
Thumbnail of user georgem3052
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Got my parts quickly. Exactly what I needed What else do I need to say

Reason I chose this business:

Used them in the past. They usually had what I needed at a better price.

Reason I chose this product:

Got what I needed.

Quality
Thumbnail of user chrisl2303
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

I order more then the average person from jp Never any issues. And my last couple orders that had V Twin manufacturing parts has me questioning ordering anything again.

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We are so sorry to hear that,Chris. That’s not what we pride ourselves on and we are disappointed we let you down. We have privately reached out to you regarding your experience you should get an email shortly.

Thumbnail of user philiph788
1 review
0 helpful votes
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March 17th, 2024
Verified purchase

Received the wrong part. Part was not what I ordered

Person was not friendly and condescending

Service
Quality
Thumbnail of user philipw636
1 review
0 helpful votes
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March 17th, 2024
Verified purchase

Your website sucks but your customer service was very helpful.

Service
Quality
Thumbnail of user vincentv318
1 review
0 helpful votes
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March 7th, 2024
Verified purchase
• Updated review

I bought thousands of dollars in parts. I think I deserve some shares in the company lol

Service
Quality
It was good until I had to do this I just wanted to...
November 25th, 2023
Verified site experience
• Previous review

It was good until I had to do this I just wanted to check out

Reason I chose this business:

Always have what I need

Thumbnail of user dale.2
2 reviews
0 helpful votes
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January 30th, 2024
Verified purchase

J&P Cycles represents a wide variety of products and manufacturer's with one stop shopping. Great customer service.

Reason I chose this business:

Past experience

Quality
Thumbnail of user edt381
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Received my product. Good price, good quality. Speedy delivery.

Reason I chose this business:

Price and availability

Reason I chose this product:

Because i need them

Quality
Thumbnail of user tadl19
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Had the product I was looking for and was easy to navigate.

Reason I chose this business:

They had the product I was looking for and at a very great price.

Reason I chose this product:

It was what my bike needed.

Quality
Thumbnail of user michaelb11192
1 review
0 helpful votes
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March 8th, 2024
Verified purchase
• Updated review

Nice nice nice nice good $#*! good $#*! ride on rock on

Quality
Dads been shopping with you guys for 20+years recently...
October 16th, 2023
Verified site experience
• Previous review

Dads been shopping with you guys for 20+years recently got my own road king and have had nothing but good stuff from parts I've bought and he's passed down

Thumbnail of user rubena186
1 review
0 helpful votes
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March 8th, 2024
Verified purchase
• Updated review

Good bargains and item availability, will be ordering more un future

Reason I chose this business:

Selection, price

Quality
Good bargains
February 21st, 2024
Verified site experience
• Previous review
So far pretty good purchasing power w affirm!
October 31st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good prices and variety

Thumbnail of user stevei627
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

I have no issues with my order. Everything was fine.

Reason I chose this business:

Parts, price and availability.

Reason I chose this product:

My favorite color is chrome.

Quality
Thumbnail of user joeyc235
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Great and fast service will be order again in the future

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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